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Customer Service Assistant Jobs in Decatur, AL (NOW HIRING)

Customer Service Representative/Admin

Huntsville, AL ยท On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Promote team atmosphere at location and across the division * Assist in processing paperwork for ... Excellent customer service skills * Detail oriented with a high degree of accuracy with the ability ...

Customer Service Representative/Admin

Tanner, AL ยท On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Promote team atmosphere at location and across the division * Assist in processing paperwork for ... Excellent customer service skills * Detail oriented with a high degree of accuracy with the ability ...

Customer Service Coordinator-1

Athens, AL ยท On-site

$12.75 - $16/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Provide efficient and courteous service to customers at all times. * Provide training for new ... Give produce test to authorized cash register operators on a weekly basis. * Assist in keeping ...

Assistant Store Manager

Huntsville, AL ยท On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Monitor sales activity and provide guidance to associates to deliver excellent customer service * Assist with inventory control, inventory transactions, and shrink prevention efforts * Ensure ...

Customer Service Associate I

Anderson, AL ยท On-site

$13.25 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...

Customer Service Associate I

Huntsville, AL ยท On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...

Customer Service Associate I

Huntsville, AL ยท On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Cullman, AL ยท On-site

$12.75 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Decatur, AL ยท On-site

$13.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Huntsville, AL ยท On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate II

Cullman, AL ยท On-site

$12.75 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Huntsville, AL ยท On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Athens, AL ยท On-site

$12.25 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...

Customer Service Associate I

Decatur, AL ยท On-site

$13.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Decatur, AL ยท On-site

$13.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Showing results 41-60

Customer Service Assistant information

See Decatur, AL salary details

$11

$18

$26

How much do customer service assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer service assistant in Decatur, AL is $18.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.

What are the most commonly searched types of Customer Service jobs in Decatur, AL?

The most popular types of Customer Service jobs in Decatur, AL are:

What are popular job titles related to Customer Service Assistant jobs in Decatur, AL?

For Customer Service Assistant jobs in Decatur, AL, the most frequently searched job titles are:

What cities near Decatur, AL are hiring for Customer Service Assistant jobs?

Cities near Decatur, AL with the most Customer Service Assistant job openings:

Infographic showing various Customer Service Assistant job openings in Decatur, AL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $39,046 per year, or $18.8 per hour.

Manufacturing Customer Service Associate

MRINetwork Jobs

Madison, AL โ€ข On-site

$13 - $18/hr

Full-time

Posted 3 days ago

New


Job description

Position Summary

This role is responsible for assisting customers with RMA (Return Merchandise Authorization) requests, resolving discrepancies, and supporting order-related inquiries. The position also works closely with internal teams to improve processes, meet service level goals, and support daily operations. This role includes regular physical activity and heavy lifting.

Key Responsibilities

  • Support customers with RMA requests, order issues, and discrepancy resolution

  • Research and resolve issues with a focus on timely, one-call resolution

  • Monitor RMA performance and assist with process improvements

  • Collaborate with internal teams to meet service level targets

  • Perform root cause analysis and support workflow enhancements

  • Assist with inventory handling and operational tasks, including frequent heavy lifting

  • Document processes and support ongoing improvements

Qualifications

  • Strong communication and customer service skills

  • Analytical mindset with attention to detail

  • Ability to multitask in a fast-paced environment

  • Proficiency with Microsoft Office

  • Ability to perform physical tasks, including lifting and moving materials regularly

Education & Experience

  • Bachelor’s degree preferred

  • 3+ years of relevant experience in customer support, operations, or similar role