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Customer Service Assistant Jobs in Chelsea, AL (NOW HIRING)

Biz Voice Boost

Customer Service Assistant

Birmingham, AL · On-site

$16.25 - $22.25/hr

We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience. Key Responsibilities: * Respond to customer inquiries and resolve ...

Costco Wholesale Corporation

Food Service Assistant

Hoover, AL · On-site

$14 - $17.75/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

Costco Wholesale Corporation

Food Service Assistant

Hoover, AL · On-site

$14 - $17.75/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

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Customer Service Assistant information

See Chelsea, AL salary details

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How much do customer service assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service assistant in Chelsea, AL is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.72 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Chelsea, AL?

The most popular types of Customer Service jobs in Chelsea, AL are:

What are popular job titles related to Customer Service Assistant jobs in Chelsea, AL?

For Customer Service Assistant jobs in Chelsea, AL, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Chelsea, AL look for?

The top searched job categories for Customer Service Assistant jobs in Chelsea, AL are:

What cities near Chelsea, AL are hiring for Customer Service Assistant jobs?

Cities near Chelsea, AL with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Chelsea, AL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,767 per year, or $18.2 per hour.

Customer Service Assistant

Biz Voice Boost

Birmingham, AL • On-site

$16.25 - $22.25/hr

Other

Re-posted 2 days ago

Job description

Overview:
We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience.

Key Responsibilities:

  • Respond to customer inquiries and resolve concerns

  • Provide product or service information

  • Maintain accurate customer records

  • Support daily service operations

Qualifications:
Qualifications

  • Strong interpersonal skills

  • Positive and professional demeanor

  • Detail-oriented and organized

  • Entry-level candidates welcome (training provided)

Additional Information

All your information will be kept confidential according to EEO guidelines.

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