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Customer Service Assistant Jobs in Eclectic, AL (NOW HIRING)

Alabama State University

Customer Care Assistant

Montgomery, AL · On-site

$17 - $23.50/hr

Customer Care Assistant Alabama State University, Office of Financial Aid, invites applications to ... customer service and communication skills, basic computer skills, multi-line telephone systems and ...

New

JMS

Be Seen First

Customer Service Representative

Montgomery, AL · On-site

$15.75 - $21.50/hr

Monitor inventory levels, assist with ordering equipment, and notify appropriate personnel of low ... Previous customer service experience required * Experience with CRT or durable medical equipment ...

U-Haul

Customer Service Representative

Prattville, AL · On-site

$13.50 - $18.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Prattville, AL · On-site

$14.75 - $20.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Montgomery, AL · On-site

$15.75 - $21.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Montgomery, AL · On-site

$15.75 - $21.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Montgomery, AL

$15.75 - $21.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Montgomery, AL

$15.75 - $21.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Montgomery, AL · On-site

$15.75 - $21.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

GRADE POTENTIAL, LLC

CUSTOMER SERVICE ASSOCIATE

Elmore, AL · Remote

$35K - $55K/yr

... enthusiasm. Assist with select outbound campaigns as needed.Address and resolve concerns with ... You understand that customer service is not a department but a philosophy that you live everyday. A ...

LB Capital

Customer Service Representative

Prattville, AL · On-site

$80K/yr

We're a rapidly expanding roofing company looking for a Customer Service Representative who's ready ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

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Customer Service Assistant information

See Eclectic, AL salary details

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$23

How much do customer service assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service assistant in Eclectic, AL is $16.45, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.75 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Eclectic, AL?

The most popular types of Customer Service jobs in Eclectic, AL are:

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For Customer Service Assistant jobs in Eclectic, AL, the most frequently searched job titles are:

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The top searched job categories for Customer Service Assistant jobs in Eclectic, AL are:

What cities near Eclectic, AL are hiring for Customer Service Assistant jobs?

Cities near Eclectic, AL with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Eclectic, AL as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,219 per year, or $16.5 per hour.

Customer Care Assistant

Alabama State University

Montgomery, AL • On-site

$17 - $23.50/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Customer Care Assistant

Alabama State University, Office of Financial Aid, invites applications to fill the Customer Care Assistant position. The selected candidate will demonstrate a commitment to excellent student/customer support by providing general financial aid information to students and the public through incoming telephone calls, receiving and routing calls and mail, face to face interactions, and assisting with clerical duties to support the financial aid staff.

Duties and Responsibilities:

  • Frequently greet and communicate with students, administration, staff, faculty, and other persons visiting the office
  • Regularly exchange accurate information in various situations
  • Establish and maintain accurate and current files of letters, reports, records and other documentary materials, and ensure that information in these files are kept confidential
  • Perform general office duties, recommend methods for improving office procedures and perform other duties as assigned

Minimum Qualifications:

High school diploma or GED, 3 years of general office experience to include excellent customer service and communication skills, basic computer skills, multi-line telephone systems and telephone etiquette, Microsoft Office, and other general office equipment required.

Benefits include Blue Cross Blue Shield of Alabama Group Health and Dental, MetLife Group Life Insurance, Guardian Life Insurance Group Long-Term Disability Insurance, Employee Assistance Program, Sick Leave, Annual Leave, Paid Holidays, State Retirement Program, Flexible Spending Account, and Tuition Assistance. Click here to visit the Alabama State University website for full benefit descriptions.

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