ZipRecruiter

Log In

1

Customer Service Assistant Jobs in Chelsea, AL (NOW HIRING)

Classic Collision

Customer Service Representative

Pelham, AL · On-site

$14.75 - $20/hr

Customer Service Representative Classic Collision is now hiring a Customer Service Representative ... May assist in customer communication throughout the repair process. * Monitor DRP assignments ...

Bryant Bank

Customer Service Representative

Trussville, AL

$14.75 - $20/hr

May assist with completion of loan applications * Performs other related duties as assigned Knowledge/Skills/Abilities: * Customer and Personal Service - knowledge of principles and processes for ...

Imperial Trading

CUSTOMER SERVICE CLERK

Birmingham, AL · On-site

$14.75 - $18/hr

Customer Service Representative Interact with customers to provide and process information in ... order; * Assist customers when they are unable to transmit their order to the company;

Mazzella Companies

Customer Service Representative

Dolomite, AL · On-site

$14.50 - $19.75/hr

... Assist Service Supervisor with planning and scheduling work when required 10. Interact with technicians, Service Supervisor, Service Manager, vendors and customers to construct the proper repair ...

New

Domino's Franchise

Customer Service Rep

Birmingham, AL · On-site

$15 - $20.50/hr

Customer Service Rep Domino's Customer Service Reps perform customer service duties and pizza ... Ability to assist with store operations Minimum job requirements: * Must be 17 years of age or ...

Domino's Franchise

Customer Service Rep

Birmingham, AL · On-site

$15 - $20.50/hr

Domino's Customer Service Reps perform customer service duties and pizza making duties. They are ... Ability to assist with store operations Qualifications Minimum job requirements: * Must be 17 years ...

Imperial Trading

CUSTOMER SERVICE CLERK

Birmingham, AL · On-site

$14.75 - $18/hr

Additional duties which are necessary to carry out the function of the Customer Service ... order; * Assist customers when they are unable to transmit their order to the company;

previous pagenext page

Showing results 21-40

All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Chelsea, AL

Customer Service Assistant information

See Chelsea, AL salary details

$10

$18

$25

How much do customer service assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service assistant in Chelsea, AL is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.72 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Chelsea, AL?

The most popular types of Customer Service jobs in Chelsea, AL are:

What are popular job titles related to Customer Service Assistant jobs in Chelsea, AL?

For Customer Service Assistant jobs in Chelsea, AL, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Chelsea, AL look for?

The top searched job categories for Customer Service Assistant jobs in Chelsea, AL are:

What cities near Chelsea, AL are hiring for Customer Service Assistant jobs?

Cities near Chelsea, AL with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Chelsea, AL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,767 per year, or $18.2 per hour.

Customer Service Representative

Contact Government Services, LLC

Birmingham, AL • Remote

$15 - $16/hr

Full-time

Re-posted 19 days ago

Job description

Customer Service Representative
Employment Type: Full Time , Entry Level
Department: Customer Service
 
CGS is seeking a Customer Service Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
 
Skills and attributes for success:
- Reply to calls and emails from the public.
- Use a knowledge base and follow standard operating procedures (SOP) to answer customer requests.
- Document your communications in our database.

Qualifications:
-         Fully fluent in English and/or Spanish (both written and verbal)
-         High School diploma or General Educational Development (GED) certificate
-         Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation

Ideally, you will also have:
- Ability to follow policies, procedures, and regulations.
- Ability to navigate a content management system, other applications and related web sites.
- Strong written and verbal communication skills.
- Excellent customer service, dependability and time management skills.
- Keyboarding proficiency of at least 40 words per minute.
- Call Center (omnichannel) background a plus.
 
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!

Explore additional job opportunities with CGS on our Job Board:

https://cgsfederal.com/join-our-team/

For more information about CGS please visit: https://www.cgsfederal.com or contact:

Phone: +1 (888) 680-5916
Email: info@cgsfederal.com
 
 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.