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Customer Service Assistant Jobs in Butler, PA (NOW HIRING)

parmaroil

Lead Customer Service Associate

Sarver, PA · On-site

Store Manager/Assistant Manager As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You'll also assist ...

parmaroil

Lead Customer Service Associate

Beaver, PA · On-site

Store Manager/Assistant Manager As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You'll also assist ...

parmaroil

Lead Customer Service Associate

Tarentum, PA · On-site

Store Manager/Assistant Manager As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You'll also assist ...

parmaroil

Lead Customer Service Associate

Sarver, PA · On-site

Store Manager/Assistant Manager As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You'll also assist ...

parmaroil

Lead Customer Service Associate

Sarver, PA · On-site

Store Manager/Assistant Manager As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You'll also assist ...

KOHLS

Full-Time Customer Service Supervisor

Monaca, PA · On-site

$18.10/hr

Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service * Meet or exceed individual ...

Family Dollar

Customer Service Associate I

Tarentum, PA · On-site

$13.25 - $18.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...

Family Dollar

Customer Service Associate I

Butler, PA · On-site

$13 - $18/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...

Dollar Tree

Customer Service Associate I

Monaca, PA · On-site

$13.25 - $18.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Butler, PA · On-site

$13 - $18/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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Customer Service Assistant information

See Butler, PA salary details

$10

$18

$25

How much do customer service assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service assistant in Butler, PA is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.58 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Butler, PA?

The most popular types of Customer Service jobs in Butler, PA are:

What are popular job titles related to Customer Service Assistant jobs in Butler, PA?

For Customer Service Assistant jobs in Butler, PA, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Butler, PA look for?

The top searched job categories for Customer Service Assistant jobs in Butler, PA are:

What cities near Butler, PA are hiring for Customer Service Assistant jobs?

Cities near Butler, PA with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Butler, PA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,550 per year, or $18.1 per hour.

Lead Customer Service Associate

Par Mar Stores

Sarver, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Par Mar Oil Company rating

3.9

Company rating: 3.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

Position: Lead Customer Service Associate
Reports to: Store Manager/Assistant Manager
As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You’ll also assist with local store marketing to help reach sales and profit goals while helping team members through performance and training initiatives.
Lead Customer Service Associates are responsible for:
  • Assist the Store Management Team with all facets of the successful operations for Par Mar Stores.
  • Providing a high level of leadership to the store and the employees.
  • Supporting the Store Management Team with all aspects of generating sales and profit growth efficiently and effectively.
Requirements:
  • We are looking for individuals with a desire to succeed and grow with the company, preferably with at least one year of retail experience and ready to move your career to the next level!
  • Strong people-oriented leadership skills
  • Excellent communication skills
  • Customer service skills
  • Valid state driver’s license and an insured vehicle
  • Prior knowledge of food handling, safety guidelines
  • Ensure compliance with all company policies and procedures
Education and Experience
  • High school diploma or equivalent preferred
  • Previous retail management preferred
Physical Requirements:
  • Ability to traverse all parts of the store quickly
  • Prolonged periods of standing on a hard surfaced floor
  • Must be able to lift, push and pull up to 40 pounds at a time
Lead Customer Service Associates will be provided with the following:
  • Thorough training program
  • Opportunity for advancement
  • Pay increases
  • Flexible schedules
  • Annual review/evaluation
  • Employee referral bonus program
  • Full-time benefits, health, dental, vision
  • 401k with company match
  • Company paid life insurance
  • Paid time off
  • Weekly pay

What Par Mar Oil Company employees say

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