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Customer Service Assistant Jobs in Butler, PA (NOW HIRING)

VIVE Collision

Customer Service Representative

Cranberry Township, PA · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you highly motivated, detailed, reliable, and customer service ... Health savings account to assist with medical bills * Paid time off to promote work-life balance ...

U-Haul

Customer Service Representative

Monaca, PA · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Monaca, PA

$14.75 - $20/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Dollar Tree

Customer Service Associate

Aliquippa, PA · On-site

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

U-Haul

Customer Service Representative

Monaca, PA · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Dollartree

Customer Service Associate

Aliquippa, PA · On-site

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

StaffMyAgency LLC

Insurance Customer Service

Wexford, PA · On-site

$45K - $50K/yr

  • PTO

Act as a liaison between clients and agents, ensuring clear and effective communication. * Assist ... Previous administrative or customer service experience, preferably in an insurance or financial ...

Phenom People

Customer Service Part Time

Tarentum, PA · On-site

... assist. As you learn more about your department and Lowe's, you will understand which products ... Lowe's * Deliver excellent customer service * Help customers find products and provide ...

Phenom People

Customer Service Part Time

Butler, PA · On-site

... assist. As you learn more about your department and Lowe's, you will understand which products ... Lowe's * Deliver excellent customer service * Help customers find products and provide ...

Par Mar Stores

Lead Customer Service Associate

Ford City, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Store Manager/Assistant Manager As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You'll also assist ...

Par Mar Stores

Lead Customer Service Associate

Saxonburg, PA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Store Manager/Assistant Manager As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You'll also assist ...

parmaroil

Lead Customer Service Associate

Saxonburg, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Store Manager/Assistant Manager As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You'll also assist ...

parmaroil

Lead Customer Service Associate

Brackenridge, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Store Manager/Assistant Manager As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You'll also assist ...

parmaroil

Lead Customer Service Associate

Ford City, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Store Manager/Assistant Manager As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You'll also assist ...

parmaroil

Lead Customer Service Associate

Tarentum, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Store Manager/Assistant Manager As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You'll also assist ...

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Butler, PA

Customer Service Assistant information

See Butler, PA salary details

$10

$18

$25

How much do customer service assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service assistant in Butler, PA is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.58 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Butler, PA?

The most popular types of Customer Service jobs in Butler, PA are:

What are popular job titles related to Customer Service Assistant jobs in Butler, PA?

For Customer Service Assistant jobs in Butler, PA, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Butler, PA look for?

The top searched job categories for Customer Service Assistant jobs in Butler, PA are:

What cities near Butler, PA are hiring for Customer Service Assistant jobs?

Cities near Butler, PA with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Butler, PA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,550 per year, or $18.1 per hour.

Customer Service Representative

Thomas V Giel Garage Doors Inc

Gibsonia, PA • On-site

$14.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Title: Customer Service Representative
Reports to: General Manager
Job Type: Full-Time
Location: Gibsonia, PA
Come join our team and open the door to an amazing career at Thomas V. Giel Garage Doors! We have an immediate opening for a Customer Service Representative at our Gibsonia, PA location.
We have been serving Western Pennsylvania for 75 years and are proud to be the market leaders in this industry. Whether it's our hallmark garage door products, awning and solar shading systems, or heavy-duty industrial doors, Thomas V. Giel Garage Doors has the best products available and the service to match!
Embark on a rewarding career where your contributions will shape the future of this leading industry. Together, let's build a future without compromise.
Summary
The Customer Service Representative is the primary liaison between Outside Sales, Outside Service and the inside office. This office position provides service, sales, & marketing assistance to the entire company. You will be the primary point of contact for our customers, delivering exceptional service and support across various communication channels, including phone, email, and live chat. Your role will involve addressing customer inquiries, resolving issues, and providing information about our products & services in a professional and empathetic manner. This role is essential in maintaining the company's reputation for outstanding customer service and ensuring that our customers have a positive experience with every interaction.
Duties
  • Answering phone calls - this position is first in line to answer phones during standard business hours of 7:45 am to 5:00 pm.
  • Handling basic customer service inquiries and effectively resolving issues or escalating them to the appropriate personnel.
  • Helping customers place orders and recommending best products and/or services to fulfill their needs.
  • Preparing work order paperwork for field operations team.
  • Scheduling service requests from customers and confirming appointments.
  • Tracking and reporting on local builders' club purchases.
  • Maintaining a thorough understanding of all company products & services to provide accurate information and guidance to customers.
  • Collaborating with other administrative staff to ensure smooth office operations and customer & client satisfaction.
  • Preparing reports, purchase orders, and other operational documentation.
  • Accounts receivable processing
  • Assisting walk-in customers with inquiries and orders for parts over the counter.
  • Conduct follow-up calls to customers to ensure satisfaction and address any concerns.
  • Assist with filing and other administrative tasks as needed to support office operations.

Qualifications
  • High school diploma or equivalent (GED).
  • Must have reliable transportation to and from work.
  • At least four years' experience in a customer service and/or administrative role.
  • Experience in handling incoming orders, processing shipments, and ensuring timely delivery.
  • Proficiency in scheduling appointments and managing service requests from customers.
  • Skilled in Microsoft Office Suite, Teams, and Outlook Email

Skills
  • Teamwork-centric mindset with a collaborative attitude towards achieving department and company goals.
  • Ability to prioritize tasks and meet deadlines in a fast-paced environment.
  • Excellent interpersonal and communication skills to interact with customers professionally and handle customer inquiries effectively.
  • Attention to detail and organizational skills.
  • Order processing and shipment management.
  • Appointment scheduling and time management proficiency.
  • Excellent problem-solving abilities.
  • Logistical support and coordination capabilities.

Work Conditions
  • Climate controlled, office environment
  • Continuous sitting at workstation as well as frequently moving throughout office and warehouse/operational spaces.
  • Repetitive hand and wrist motion, use of computers and internal office equipment

Benefits
We are proud to offer a robust benefits package to our team members including:
  • Competitive hourly pay
  • Medical, dental, and vision insurance with multiple plan options
  • Short- and Long-Term Disability
  • Employer-paid Life Insurance with buy-up options
  • Accident Care
  • Hospital Indemnity
  • 401(k) with employer match
  • Generous Paid Time Off (PTO)
  • Paid holidays
  • Team member recognition & reward programs
  • Employee discount on products & services

Core Values
At Thomas V Giel, we base our actions on the following core values and request the same from all team members:
  • Teamwork - we operate as a team and succeed together.
  • Grit - we have the courage, strength, and character to persevere.
  • Sincerity - we are transparent and trustworthy.
  • Development - we strive for continuous improvement, both professionally and personally

Third-Party Agency Notice
GarageCo does not accept unsolicited resumes from external recruiters or agencies. We only work with approved partners engaged directly by our Talent Acquisition team for specific searches. Unsolicited submissions will not be eligible for placement fees.
We are an (EOE) Equal Opportunity Employer.

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