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Customer Service Assistant Jobs in Bothell, WA (NOW HIRING)

Hertz

Customer Service Associate

Seatac, WA · On-site

$20.74/hr

Answer the phones to assist customers in a friendly, helpful and prompt manner. * Assist customers by effectively resolving all customer service issues. * Assist and coordinate customers within the ...

Hertz

Customer Service Associate

Seatac, WA · On-site

$20.74/hr

Answer the phones to assist customers in a friendly, helpful and prompt manner. * Assist customers by effectively resolving all customer service issues. * Assist and coordinate customers within the ...

Freeway Motors

Customer Service Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

Customer Service Representative University Volkswagen and Audi Seattle are top-performing ... Responsibilities: * Assist clients with inquiries, both over the phone and in person. * Assist ...

Hertz

Customer Service Associate

Seattle, WA · On-site

$20.74/hr

Answer the phones to assist customers in a friendly, helpful and prompt manner. * Assist customers by effectively resolving all customer service issues. * Assist and coordinate customers within the ...

The Glass Guru

Customer Service Representative

Redmond, WA · On-site

$16 - $18/hr

As the primary person on the front lines of customer service, the Customer Service Rep handles ... Quote product by telephone for clients/customers (if applicable) * Assist Estimators with follow up ...

Bedrosians

Customer Service Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

Greet and assist customers with selections and follow-through on their orders * Enter orders ... Resolve customer service issues * Multitask and prioritize work through effective time management

ABM

Customer Service Receptionist

Seattle, WA

$22 - $24/hr

ABM Parking is seeking a professional and detail-oriented Front Desk Office Assistant to join our ... The ideal candidate will provide exceptional customer service and administrative support while ...

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Customer Service Assistant information

See Bothell, WA salary details

$13

$22

$31

How much do customer service assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service assistant in Bothell, WA is $22.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Bothell, WA? The most popular types of Customer Service jobs in Bothell, WA are:
What are popular job titles related to Customer Service Assistant jobs in Bothell, WA? For Customer Service Assistant jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Bothell, WA look for? The top searched job categories for Customer Service Assistant jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Customer Service Assistant jobs? Cities near Bothell, WA with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,347 per year, or $22.8 per hour.

Customer Service Associate

Hertz

Seatac, WA • On-site

$20.74/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago

Hertz rating

6.2

Company rating: 6.2 out of 10

Based on 196 frontline employees who took The Breakroom Quiz

143rd of 173 rated vehicle equipment hire

Job description

As a Customer Service Associate, you will be interacting with our customers to provide world-class service to rental car customers by providing helpful, courteous, and quality assistance. This includes flexing into various customer service roles, including providing attentive, courteous, and expeditious service to our customers as they return their vehicles, greeting customers and responding to customers' inquiries regarding vehicles and providing directions as needed. This also includes helping customers who come to the counter to process their rental, and providing a seamless experience to customers who are exiting the rental car center.
What You’ll Get:
  • Hourly Rate is $20.74 + Commission. This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans.
  • Bonus Plans: Eligible, Up to 12%.
  • Bonus: Eligible, Up to 12%.
  • Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
    • Up to 40% off the base rate of any standard Hertz Rental.
    • Medical, Dental & Vision plan options.
    • Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you).
    • Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.
    • Paid Parental Leave & Adoption Assistance.
    • Employee Assistance Program for employees & family.
    • Educational Reimbursement & Discounts.
    • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
    • Perks & Discounts –Theme Park Tickets, Gym Discounts & more.

Responsibilities:
  • Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures.
  • Welcome each customer with a smile.
  • Proudly represent Hertz with your professional appearance, language and behavior.
  • Focus on providing a clean and safe vehicle, to every customer, every time.
  • Take ownership of each customer’s service experience by immediately owning and resolving issues.
  • Be proud of our brand and the role you play in our success.
  • Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
  • Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
  • Build brand loyalty.
  • Utilize company approved sales and service techniques when determining customer wants and needs.
  • Offer optional products to meet customer wants and needs.
  • Prepare all rental and return documents accurately and completely.
  • Qualify each customer using our company rental requirement guidelines.
  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
  • Ensure that the return date and time on the rental agreement is accurate.
  • Review all charges at the time of vehicle return.
  • Prepare the Rental Agreement Folder with all required information.
  • Answer the phones to assist customers in a friendly, helpful and prompt manner.
  • Assist customers by effectively resolving all customer service issues.
  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.

Skills:
  • Passion for customer service and attention to detail - Goes the extra mile.
  • Self-motivated to achieve and exceed targeted goals.
  • Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems.
  • Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.
  • Proficiency in English.
  • Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
  • Work in a fast-paced environment with a variety of tasks.
  • Excellent organizational and time management skills.
  • Demonstrate professionalism and interpersonal skills.
  • Proven experience of working well within a team.
  • 100% customer focus, with proven experience within a customer facing environment.

Additional Requirements:
  • Work flexible shifts including weekends and holidays; and work overtime as required.
  • Work outdoors during all weather conditions.
  • Stand for long periods of time.

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