ZipRecruiter

Log In

1

Customer Service Assistant Jobs in Spokane, WA (NOW HIRING)

dbi

Customer Service

Spokane, WA

$16.25 - $22/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... * Assist with all sales promotions and visual updates. * Other duties as assigned. Physical ...

Costco Wholesale Corporation

Food Service Assistant

Spokane, WA · On-site

$15.25 - $19.25/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

Costco Wholesale Corporation

Food Service Assistant

Spokane, WA · On-site

$15.25 - $19.25/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

Costco Wholesale Corporation

Food Service Assistant

Spokane, WA · On-site

$15.25 - $19.50/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

Ace Hardware

Customer Service Supervisor

Liberty Lake, WA · On-site

$17.75/hr

Responsibilities: * Assist in supervising daily store operations and ensure compliance with company policies * Oversee customer service and resolve any issues or complaints * Lead and motivate a team ...

dbi

Customer Service Representative

Plaza, WA

$17.25 - $23.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... * Assist with all sales promotions and visual updates. * Other duties as assigned. Physical ...

Hotstart Inc

Customer Service Representative

Spokane, WA · On-site

$16.25 - $22/hr

... assist customers · Handle customer complaints and provide appropriate solutions and follow up to ensure resolution · Support Market Managers by working closely on major accounts, assisting with new ...

Spokane Hardware Supply

Customer Service Rep

Spokane, WA · On-site

$17 - $25/hr

... * Assist customers while exhibiting a positive, insightful, and friendly attitude with all ... Strong customer service and communication skills, ability to meet demanding timelines, energetic ...

Travelers

Customer Service Associate

Spokane, WA · On-site

$37K - $61K/yr

Customer Service Associate Taking care of our customers, our communities and each other. That's the ... assist, which may include questions regarding quotes, policies, coverages, billing, audits, or ...

U-Haul

Customer Service Representative

Spokane, WA · On-site

$17.13 - $18/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Spokane, WA

$17.13 - $18/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Spokane, WA

$17.13 - $18/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

next page

Showing results 1-20

All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Spokane, WA

Customer Service Assistant information

See Spokane, WA salary details

$11

$20

$28

How much do customer service assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service assistant in Spokane, WA is $20.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Spokane, WA? The most popular types of Customer Service jobs in Spokane, WA are:
What are popular job titles related to Customer Service Assistant jobs in Spokane, WA? For Customer Service Assistant jobs in Spokane, WA, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Spokane, WA look for? The top searched job categories for Customer Service Assistant jobs in Spokane, WA are:
What cities near Spokane, WA are hiring for Customer Service Assistant jobs? Cities near Spokane, WA with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Spokane, WA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,115 per year, or $20.2 per hour.

Customer Service

dbi

Spokane, WA

$16.25 - $22/hr

Full-time

Re-posted 24 days ago

Job description

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.

Essential Job Functions:

  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
  • Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
  • Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alteration services and personalization options.
  • Maintain store-standards to support a flawless shopping experience.
  • Maintain a high standard of dress to meet the Dress Code policy.
  • Respond promptly to all customer questions providing product and service information.
  • Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
  • Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
  • Assist with all sales promotions and visual updates.
  • Other duties as assigned.

Physical Demands:

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.

Education & Credentials:

  • High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.

Apply