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Entry Level Customer Service Jobs in Spokane, WA

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Entry Level Customer Service information

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$10

$19

$27

How much do entry level customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level customer service in Spokane, WA is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.44 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Spokane, WA? The most popular types of Customer Service jobs in Spokane, WA are:
What are popular job titles related to Entry Level Customer Service jobs in Spokane, WA? For Entry Level Customer Service jobs in Spokane, WA, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service jobs in Spokane, WA look for? The top searched job categories for Entry Level Customer Service jobs in Spokane, WA are:
What cities near Spokane, WA are hiring for Entry Level Customer Service jobs? Cities near Spokane, WA with the most Entry Level Customer Service job openings:
Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Spokane, WA as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,532 per year, or $19 per hour.

Customer Service Specialist

Delta Dental of Washington

Spokane, WA • On-site

$17.25 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

As a Service Specialist, you’ll be the friendly, knowledgeable voice our customers rely on—whether over the phone or through other channels. You’ll play a vital role in delivering exceptional service experiences that are informative, solution-focused, and genuinely human.

In this entry-level role, you’ll be empowered to solve problems, answer questions, and guide individuals with empathy, professionalism, and strong technical skills. We’re looking for someone who brings a deep sense of accountability and integrity to every interaction. Join our mission-driven team and start building a meaningful career in customer service, where your passion for helping others truly matters.

Service Specialists start at $20.00/hr, are bonus eligible, and we offer a highly competitive medical, dental and vision plans.  We also offer an 8% 401k match, and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities.

At Delta Dental of Washington our vision is that all people can enjoy good oral and overall health, with no one left behind. We succeed because of a shared commitment to a set of values that guide everything we do – for our customers, for our communities, and for each other. We are Accountable. We lean in with Courage. We stay Curious. We are Inclusive. We act with Integrity.

Essential Responsibilities include the following: The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza reserve the right to change the responsibilities at any time with or without notice.

  • Successfully complete required training and maintain up-to-date knowledge of products, policies, and procedures.
  • Deliver accurate, professional, and customer-focused support via phone and written correspondence.
  • Resolve inquiries on the first contact whenever possible. Ensuring every customer feels heard, valued, and fully informed.
  • Accurately document all interactions for tracking and analysis.
  • Understand and contribute to departmental and operational goals.
  • Escalate concerns appropriately and professionally.
  • Manage workloads effectively by multitasking and prioritizing tasks.
  • Demonstrate accountability, integrity, and professionalism in all interactions, both internally and externally.
  • Embody our OneTeam Values—Accountable, Courage, Curious, Inclusive, and Integrity—in every aspect of your work.
  • Perform other duties as needed.

The experience, skills, and education needed to succeed in the position are outlined below. These requirements are representative of the knowledge, skills, and abilities required to successfully perform the essential functions of the role.

  • Clear, friendly, and professional communication skills in both verbal and written communication
  • Highly detail-oriented, with strong follow-through and a commitment to delivering exceptional customer experiences
  • Organized and deadline-driven, with a proven ability to manage tasks efficiently and stay on track
  • Motivated and growth-minded, with a strong desire to excel and continuously develop new skills
  • Comfortable navigating multiple systems and tools, with the ability to quickly learn new technologies and processes.
  • Bilingual (English/Spanish) skills are preferred, but not required, to provide inclusive, accessible, and effective service to all customers.
  • Authorized to work for any employer in the United States
  • Ability to pass a criminal background check
  • High school diploma or general education degree (GED) with customer service-related experience preferred

    Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

    We are committed to the highest standards of information security and HIPAA compliance, ensuring the confidentiality, integrity, and protection of all data. All staff are expected to support this commitment by following relevant policies.

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