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Customer Service Insurance Jobs in Spokane, WA (NOW HIRING)

StaffMyAgency LLC

INSURANCE AGENT TRAINEE

Spokane, WA · On-site

$50K - $75K/yr

We will provide full one-on-one training with sales, customer service, insurance knowledge, and marketing techniques. Base Pay + Commission! Responsibilities: * Provide quotes, pricing, and other ...

StaffMyAgency LLC

INSURANCE AGENT TRAINEE

Cheney, WA · On-site

$52K - $65K/yr

We will provide full one on one training with sales, customer service, insurance knowledge and marketing techniques. Base Pay + Commission! Responsibilities: * Provide quotes, pricing, and other ...

dbi

Customer Service

Spokane, WA

$16.25 - $22/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

U-Haul

Customer Service Representative

Spokane, WA

$17.13 - $18/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Health insurance &Prescription plans,if eligible * Paid holidays, vacation, and sick days,if ...

U-Haul

Customer Service Representative

Spokane, WA · On-site

$17.13 - $18/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Health insurance &Prescription plans,if eligible * Paid holidays, vacation, and sick days,if ...

U-Haul

Customer Service Representative

Spokane, WA · On-site

$17.13 - $18/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...

U-Haul

Customer Service Representative

Spokane, WA

$17.13 - $18/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Health insurance &Prescription plans,if eligible * Paid holidays, vacation, and sick days,if ...

Travelers

Customer Service Associate

Spokane, WA · On-site

$37K - $61K/yr

Customer Service Associate Taking care of our customers, our communities and each other. That's the ... Health Insurance: Employees and their eligible family members - including spouses, domestic ...

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All JobsCustomer Service Insurance JobsCustomer Service Insurance Jobs in Spokane, WA

Customer Service Insurance information

See Spokane, WA salary details

$10

$19

$27

How much do customer service insurance jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer service insurance in Spokane, WA is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.44 per hour, depending on experience, location, and employer.

What is a customer service insurance representative?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a customer service insurance representative?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are some common challenges faced by customer service insurance representatives, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.
What job categories do people searching Customer Service Insurance jobs in Spokane, WA look for? The top searched job categories for Customer Service Insurance jobs in Spokane, WA are:
What cities near Spokane, WA are hiring for Customer Service Insurance jobs? Cities near Spokane, WA with the most Customer Service Insurance job openings:
Customer Service Insurance jobs near you
Infographic showing various Customer Service Insurance job openings in Spokane, WA as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,532 per year, or $19 per hour.

INSURANCE AGENT TRAINEE

Farmers Insurance - District 7934

Spokane, WA

Full-time

Re-posted 26 days ago

Job description

We are looking for individuals who are looking to enter the financially lucrative world of insurance! Our producer program allows you to work and be mentored by one of our district's most successful agents.

We will provide full one-on-one training with sales, customer service, insurance knowledge, and marketing techniques.

Base Pay + Commission!

Responsibilities:

  • Provide quotes, pricing, and other information to prospective and existing clients.
  • Ensure all quotes procedures and practices are compliant with Farmers guidelines and procedures.
  • Meet new business sales goals by working existing leads, develop new leads and market appropriate products.

Requirements:

  • Able to obtain or currently hold a Property & Casualty license and a Life & Health License.
  • Outgoing, confident, and assertive individual.
  • Quick Learner and team player.
  • Committed to growth.
  • Must pass credit and background check.

Previous Sales, Marketing or networking experience is a plus!