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Customer Service Insurance Jobs in Seattle, WA (NOW HIRING)

Customer Service

Kent, WA · On-site

$17.75 - $24.25/hr

Participates in the shipping of company goods to various customers. * Verifies accuracy of ... Employer Paid Life Insurance * Supplemental Life, AD&D * 401(k) Retirement Plan and Employer ...

Customer Service

Kent, WA

$17.75 - $24.25/hr

Participates in the shipping of company goods to various customers. * Verifies accuracy of ... Employer Paid Life Insurance * Supplemental Life, AD amp;D * 401(k) Retirement Plan and Employer ...

Customer Service

Puyallup, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Customer Service

Puyallup, WA · On-site

$17.50 - $23.75/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Customer Service

Puyallup, WA · On-site

$17.50 - $23.75/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

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Customer Service Insurance information

See Seattle, WA salary details

$11

$21

$30

How much do customer service insurance jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for customer service insurance in Seattle, WA is $21.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.80 per hour, depending on experience, location, and employer.

What are Customer Service Insurance representatives?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a Customer Service Insurance representative, and why are they important?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are some common challenges faced by customer service representatives in the insurance industry, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.
What are the most commonly searched types of Customer Service Insurance jobs in Seattle, WA? The most popular types of Customer Service Insurance jobs in Seattle, WA are:
What are popular job titles related to Customer Service Insurance jobs in Seattle, WA? For Customer Service Insurance jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Customer Service Insurance jobs in Seattle, WA look for? The top searched job categories for Customer Service Insurance jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Customer Service Insurance jobs? Cities near Seattle, WA with the most Customer Service Insurance job openings:
Infographic showing various Customer Service Insurance job openings in Seattle, WA as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $44,519 per year, or $21.4 per hour.

Full-time

Posted 2 days ago

New


Job description

We are looking for individuals who are looking to enter the financially lucrative world of insurance! Our producer program allows you to work and be mentored by one of our district's most successful agents.

We will provide full one-on-one training with sales, customer service, insurance knowledge, and marketing techniques.

Base Pay + Commission

Responsibilities:

  • Provide quotes, pricing, and other information to prospective and existing clients.
  • Ensure all quotes procedures and practices are compliant with Farmers guidelines and procedures.
  • Meet new business sales goals by working existing leads, develop new leads and market appropriate products.

Requirements:

  • Able to obtain or currently hold a Property & Casualty license and a Life & Health License. (We will help selected candidates with the licensing process)
  • Outgoing, confident, and assertive individual.
  • Quick Learner and team player.
  • Committed to growth.
  • Must pass credit and background check.

Previous Sales, Marketing or networking experience is a plus!