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Customer Service Insurance Jobs in Seattle, WA (NOW HIRING)

Florida Tile, Inc.

Customer Service

Kent, WA · On-site

$17.75 - $24.25/hr

Participates in the shipping of company goods to various customers. * Verifies accuracy of ... Employer Paid Life Insurance * Supplemental Life, AD&D * 401(k) Retirement Plan and Employer ...

Florida Tile

Customer Service

Kent, WA

$17.75 - $24.25/hr

Participates in the shipping of company goods to various customers. * Verifies accuracy of ... Employer Paid Life Insurance * Supplemental Life, AD amp;D * 401(k) Retirement Plan and Employer ...

Anthem Coffee

Customer Service

Puyallup, WA · On-site

$17.50 - $23.75/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Puyallup, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Puyallup, WA · On-site

$17.50 - $23.75/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Hunt's Services

Customer Service Representative

Fife, WA · On-site

$21 - $23/hr

Position: Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with ... Dental insurance * Health insurance * On-the-job training * Paid time off * Referral program

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Showing results 1-20

All JobsCustomer Service Insurance JobsCustomer Service Insurance Jobs in Seattle, WA

Customer Service Insurance information

See Seattle, WA salary details

$11

$21

$30

How much do customer service insurance jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for customer service insurance in Seattle, WA is $21.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.80 per hour, depending on experience, location, and employer.

What are Customer Service Insurance representatives?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a Customer Service Insurance representative, and why are they important?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are some common challenges faced by customer service representatives in the insurance industry, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.
What are the most commonly searched types of Customer Service Insurance jobs in Seattle, WA? The most popular types of Customer Service Insurance jobs in Seattle, WA are:
What are popular job titles related to Customer Service Insurance jobs in Seattle, WA? For Customer Service Insurance jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Customer Service Insurance jobs in Seattle, WA look for? The top searched job categories for Customer Service Insurance jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Customer Service Insurance jobs? Cities near Seattle, WA with the most Customer Service Insurance job openings:
Customer Service Insurance jobs near you
Infographic showing various Customer Service Insurance job openings in Seattle, WA as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $44,519 per year, or $21.4 per hour.
Farmers Insurance Customer Service

Farmers Insurance Customer Service

Ahern Insurance Agency, LLC

Kent, WA • On-site

$43K - $63K/yr

Full-time

Medical, Retirement, PTO

Posted 4 days ago

Job description

Come join a team that cares about their clients and you! At the Ahern Farmers Agency, we pride ourselves in setting the bar high in the way we service our clients. We are looking for an experienced and committed individual to join our team. In this role, you will manage accounts to maintain a strong relationship with our clients. You will also play a strong role in helping us grow our clientele. If you have excellent attention to detail/multi-tasking skills and are committed to providing the highest level of service to our clients, please apply. Great earnings with future long term career advancement available. Pay is salaried plus sales commission with the opportunity to earn bonuses on top of that. Evidence of strong former production a plus.


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Retirement Plan

Health Insurance Stipend

Hands on Training

Weekly Team Meetings

Team Building Events

Team Appreciation Lunches

Monthly Commission Opportunities

Annual Bonus Opportunity

Sales Incentives

Home and Work Life Balance

Paid Holidays

Collaborative Work Environment

Career Growth Opportunities

Community Involvement

Business Casual Attire with Casual Fridays

Top 10 Percent Farmers Agency


Responsibilities

-Service existing accounts making sure to always offer protection plans on any missing lines

-Generate new business opportunities by making outbound calls.

-Run quotes for leads that come into the office.

-Conduct policy reviews to make sure clients' protection plans stay comprehensive as they experience life events.


Requirements

-Property and Casualty in the state of Washington is preferred. Willing to train. Must obtain within 60 days of hire. Licensing assistance available.

-Life and Health in the state of Washington is preferred. Willing to train. Must obtain within 60 days of hire. Licensing assistance available.

-Must work well in a team setting but also be able to work independently.

-Must be self-motivated.

-Must have a genuine willingness to learn and grow.

-Must be able to multitask

-Must have strong attention to detail

-Must be able to speak, read, and write English proficiently, other languages are a plus!

-Must be able to navigate computer systems.

-Must take very good notes on every client interaction.

-Must set follow up reminders to re-quote clients every 6 months.