To assist the Service Manager with the overall functions of the service department in a manner that meets the needs of all departments at the branch along with customers and the company. Basic ...
Posted today
To assist the Service Manager with the overall functions of the service department in a manner that meets the needs of all departments at the branch along with customers and the company. Basic ...
Posted today
The Funeral Services Assistant duties must be performed consistent with company mission and values ... Previous customer service and/or sales experience preferred * Proficient with MS Office suite and ...
The Funeral Services Assistant duties must be performed consistent with company mission and values ... Previous customer service and/or sales experience preferred * Proficient with MS Office suite and ...
Patient Service Assistant - Dental
$32K - $38K/yr
Dental PSAs should have excellent communication and customer service skills, a professional ... for the program. * Assist patients with questions about billing, treatment costs, and split ...
Patient Service Assistant - Dental
$32K - $38K/yr
Dental PSAs should have excellent communication and customer service skills, a professional ... for the program. * Assist patients with questions about billing, treatment costs, and split ...
Patient Service Assistant - Dental
Memphis, TN · On-site
$32K - $38K/yr
Dental PSAs should have excellent communication and customer service skills, a professional ... for the program. * Assist patients with questions about billing, treatment costs, and split ...
Patient Service Assistant - Dental
Memphis, TN · On-site
$32K - $38K/yr
Dental PSAs should have excellent communication and customer service skills, a professional ... for the program. * Assist patients with questions about billing, treatment costs, and split ...
Patient Service Assistant - Dental
Memphis, TN · On-site
$32K - $38K/yr
Dental PSAs should have excellent communication and customer service skills, a professional ... for the program. * Assist patients with questions about billing, treatment costs, and split ...
Patient Service Assistant - Dental
Memphis, TN · On-site
$32K - $38K/yr
Dental PSAs should have excellent communication and customer service skills, a professional ... for the program. * Assist patients with questions about billing, treatment costs, and split ...
The Funeral Services Assistant duties must be performed consistent with company mission and values ... Previous customer service and/or sales experience preferred * Proficient with MS Office suite and ...
The Funeral Services Assistant duties must be performed consistent with company mission and values ... Previous customer service and/or sales experience preferred * Proficient with MS Office suite and ...
Customer Service & Retail Front Desk Associate
Hendersonville, TN · On-site
$18/hr
Customer Service & Retail Front Desk Associate Auto Glass Now, (a division of Driven Brands ... Intake and assist walk-ins, appointments, and returning customers * Create estimates, price quotes ...
Customer Service & Retail Front Desk Associate
Hendersonville, TN · On-site
$18/hr
Customer Service & Retail Front Desk Associate Auto Glass Now, (a division of Driven Brands ... Intake and assist walk-ins, appointments, and returning customers * Create estimates, price quotes ...
The Funeral Services Assistant duties must be performed consistent with company mission and values ... Previous customer service and/or sales experience preferred * Proficient with MS Office suite and ...
Quick apply
The Funeral Services Assistant duties must be performed consistent with company mission and values ... Previous customer service and/or sales experience preferred * Proficient with MS Office suite and ...
Customer Service Specialist
Memphis, TN · On-site
$15.25 - $20/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Memphis, TN · On-site
$15.25 - $20/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Franklin, TN · On-site
$18/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Franklin, TN · On-site
$18/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Arlington, TN · On-site
$17.21/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Arlington, TN · On-site
$17.21/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Franklin, TN · On-site
$16.75 - $22.25/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Franklin, TN · On-site
$16.75 - $22.25/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Johnson City, TN · On-site
$16.93/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Johnson City, TN · On-site
$16.93/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Memphis, TN · On-site
$17.21/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Memphis, TN · On-site
$17.21/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Memphis, TN · On-site
$17.21/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Memphis, TN · On-site
$17.21/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Chattanooga, TN · On-site
$16.88/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Chattanooga, TN · On-site
$16.88/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Maryville, TN · On-site
$16.93/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Maryville, TN · On-site
$16.93/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Arlington, TN · On-site
$15.25 - $20/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Arlington, TN · On-site
$15.25 - $20/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Johnson City, TN · On-site
$16.25 - $21.50/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Johnson City, TN · On-site
$16.25 - $21.50/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Chattanooga, TN · On-site
$15.50 - $20.50/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Specialist
Chattanooga, TN · On-site
$15.50 - $20.50/hr
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Assistant information
See Tennessee salary details
$10.69 - $12.04
2% of jobs
$12.04 - $13.39
6% of jobs
$13.39 - $14.74
12% of jobs
$15.24 is the 25th percentile. Wages below this are outliers.
$14.74 - $16.09
13% of jobs
$16.09 - $17.43
14% of jobs
The median wage is $17.69 / hr.
$17.43 - $18.78
17% of jobs
$20.07 is the 75th percentile. Wages above this are outliers.
$18.78 - $20.13
12% of jobs
$20.13 - $21.48
9% of jobs
$21.48 - $22.83
9% of jobs
$22.83 - $24.18
4% of jobs
$24.18 - $25.53
3% of jobs
$10
$18
$25
How much do customer service assistant jobs pay per hour?
As of Aug 23, 2026, the average hourly pay for customer service assistant in Tennessee is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.72 per hour, depending on experience, location, and employer.
What is a customer service assistant?
A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.
What is a customer service assistant?
A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.
What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?
To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.
What are some common challenges faced by customer service assistants, and how can they be managed effectively?
Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.
Is remote customer service assistant a stressful job?
Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.
What are the skills of a customer service assistant?
A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Tennessee?
The most popular types of Customer Service jobs in Tennessee are:
What are popular job titles related to Customer Service Assistant jobs in Tennessee?
For Customer Service Assistant jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Tennessee look for?
The top searched job categories for Customer Service Assistant jobs in Tennessee are:
What cities in Tennessee are hiring for Customer Service Assistant jobs?
Cities in Tennessee with the most Customer Service Assistant job openings:
Full-time
Posted 21 hours ago
Posted today
Job description
Job Scope and Background:
To assist the Service Manager with the overall functions of the service department in a manner that meets the needs of all departments at the branch along with customers and the company.
Basic Functions, Duties, and Responsibilities:
Perform daily and operational activities in the service department that may include the following, but not all may be listed:
- Review Technician reports daily for accuracy, appropriate detail, and completion.
- Prepare and send work orders daily to facilitate electronic entry of data.
- Prepare and send work orders for processing weekly payroll time reports.
- Open and close work orders as directed.
- Electronically update the Open Work Order Report daily.
- Prepare and make available a daily work order report for technician reference.
- Be able to issue and process expense purchase orders for service department if needed.
- Do yard inspections for equipment and clean up.
- Manage the service truck inspections and crane inspections and keep appropriate files on each.
- Assist in handling incoming customer calls to service department, take messages and gather information from customer.
- Assist in giving information to customer about status of their equipment as needed.
- Assist Service Manager in scheduling & dispatching jobs for technicians if needed under managers direction.
- Assist technicians or Service Manager in gathering information as needed to scope a pending job. (This would include being fluent in utilizing manufacturer and in-house electronic information tools such as Komatsu extranet, Komtrax, Campaigns, Mystuff, etc.)
- Capable of entering data to create a repair estimate for jobs & PMs.
- Capable of obtaining technical information via computer and telephone from manufacturer provided sources.
- Perform any & all duties in the Rental area when there is no rental person assigned or in their absence.
- Work with technicians on parts they need & keep part bins clean & up to date, to include checking on parts on backorder.
- Assist in keeping up with shop tools & their condition.
- Assist in communication of backordered parts information between parts department, service department and rental department.
- Perform any or all other duties that are needed for the service department & branch as directed by the Service Manager.
- High School Diploma or Equivalent, college coursework is a plus
- Must have 2 or more years experience in the Heavy Equipment Industry or comparable.
- Must have good written and oral communication skills.
- Proficient with a computer, including the use of Microsoft programs (Word, Excel, PowerPoint, etc.) and diagnostic use using manufacturer provided programs.
- Must have a good working knowledge of equipment operations and mechanical functions.
- Capable of working with limited supervision / self-starter.
- Must be capable of dealing with the various personalities and skill set levels of technicians, other employees and customers. Good organizational skills.
- Must be a team player, comfortable in a group setting.
- Ability and initiative for continuous learning.
- Assist in problem solver if needed or directed.
- Capable of initiating follow-up.
- Maintain excellent customer relations.
- Must successfully pass background, drug screen, and physical