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Customer Service Assistant Jobs in Rhode Island (NOW HIRING)

IRA GREEN INC

Customer Service Representative

Providence, RI · On-site

$16.25 - $22/hr

Customer Service Representative The Customer Service Representative is a critical part of our ... Assist in resolving order discrepancies, shortages, backorders, shipping issues, and other customer ...

IRA GREEN INC

Customer Service Representative

Providence, RI · On-site

$16.25 - $22/hr

Customer Service Representative The Customer Service Representative is a critical part of our ... will assist both our internal and external customers. Associates communicate with customers ...

Savers/Value Village

Customer Service Associate

Warwick, RI

$14.25 - $19.50/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the ... A range of mental health services to assist you in managing daily life. Savers is an E-Verify ...

Savers Value Village

Customer Service Associate

Warwick, RI · On-site

$14.50 - $20/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the ... A range of mental health services to assist you in managing daily life. Savers is an E-Verify ...

Igus Bearings Inc

Customer Service Representative

Rumford, RI · On-site

$16 - $21.75/hr

Perform general administrative and clerical duties to support the Customer Service team. * Assist with additional responsibilities as assigned. Qualifications * Minimum of 1 year of customer service ...

RI Temps, Inc.

Be Seen First

Customer Service Representative

Providence, RI · On-site

$21/hr

Recognize when an issue requires escalation and refer it to the appropriate senior representative or manager. * Assist with the development and revision of customer service policies and procedures.

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Customer Service Assistant information

See Rhode Island salary details

$11

$19

$27

How much do customer service assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service assistant in Rhode Island is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.36 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Rhode Island?

The most popular types of Customer Service jobs in Rhode Island are:

What are popular job titles related to Customer Service Assistant jobs in Rhode Island?

For Customer Service Assistant jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Rhode Island look for?

The top searched job categories for Customer Service Assistant jobs in Rhode Island are:

What cities in Rhode Island are hiring for Customer Service Assistant jobs?

Cities in Rhode Island with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,790 per year, or $19.6 per hour.

Food Service Assistant

Worthington Enterprises

West Warwick, RI • On-site

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Worthington Enterprises rating

7.5

Company rating: 7.5 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

273rd of 495 rated machine equipment manufacturers

Job description

Join our team as a Food Service Assistant. This position will require you to work closely with Department staff in order to learn full operation of Cafe 1400.

Responsibilities

  • Stock and maintain Deli Station (meat slicer, build sandwiches, grinders and wraps)
  • Maintain proper rotation of all food products and other stock items (First in first out)
  • Store delivered items (Beverages, produce, dry goods, perishable food)
  • Preparation of foods according to daily production list (Chop and slice vegetables for soups, salads, menu items, and breakfast prep
  • Maintain a clean work area
  • Replenish hot serving table during 1st shift lunch. Serve customers as needed
  • Break down and power off all equipment

Desired Experience

  • Cash register
  • Coffee station 
  • Basic baking
  • Food & fruit prep
  • Portion control
  • Housekeeping / dish room
  • Stock supplies, goods, beverages
  • Multitasking in a busy environment
  • 2 years experience preparing soups, salads, and entre meals
  • 2 years experience in general kitchen knowledge

Schedule Pay and Benefits

  • 3rd shift 1 am - 9 am Sunday thru Thursday 
  • $20 per hour minimum plus $2.00 shift differential
  • Benefits from day 1-Medical, Dental and Vision
  • 401k, vacation and bonuses after 90 day probationary period

What Worthington Enterprises employees say

Pay

Benefits

Hours and flexibility

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