ZipRecruiter

Log In

1

Customer Service Assistant Jobs in Pawtucket, RI

tcw

Night Customer Service Representative

New Bedford, MA · On-site

$16.25 - $22/hr

Run credits as approved by management. * Assist with AR/AP functions. * Provide backup vacation ... Minimum 4 years in customer service/sales required. * Ability to read, write, and speak fluently in ...

tcw

Night Customer Service Representative

New Bedford, MA · On-site

$16.25 - $22/hr

Run credits as approved by management. * Assist with AR/AP functions. * Provide backup vacation ... Minimum 4 years in customer service/sales required. * Ability to read, write, and speak fluently in ...

tcw

Day Customer Service Representative

New Bedford, MA · On-site

$16.25 - $22/hr

Run credits as approved by management. * Assist with AR/AP functions. * Provide backup vacation ... Minimum 4 years in customer service/sales required. * Ability to read, write, and speak fluently in ...

Regency Transportation

Customer Service

Franklin, MA · On-site

Ability to handle high call volumes in a professional manner Assist customers, verify account ... service in a timely fashion Strong computer skills and experience tracking and recording call ...

Costco Wholesale Corporation

Food Service Assistant

Avon, MA · On-site

$15.25 - $19.50/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

Nouria

Food Service Assistant Manager

Berkley, MA · On-site

$17.50/hr

Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome. GENERAL SUMMARY The Food Service Assistant Manager ...

Nouria

Food Service Assistant Manager

Berkley, MA · On-site

$17.50/hr

Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome. GENERAL SUMMARY The Food Service Assistant Manager ...

Costco Wholesale Corporation

Food Service Assistant

Sharon, MA · On-site

$15.75 - $20/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

next page

Showing results 1-20

All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Pawtucket, RI

Customer Service Assistant information

See Pawtucket, RI salary details

$11

$19

$27

How much do customer service assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service assistant in Pawtucket, RI is $19.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $22.21 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Pawtucket, RI?

The most popular types of Customer Service jobs in Pawtucket, RI are:

What are popular job titles related to Customer Service Assistant jobs in Pawtucket, RI?

For Customer Service Assistant jobs in Pawtucket, RI, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Pawtucket, RI look for?

The top searched job categories for Customer Service Assistant jobs in Pawtucket, RI are:

What cities near Pawtucket, RI are hiring for Customer Service Assistant jobs?

Cities near Pawtucket, RI with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Pawtucket, RI as of June 2026, with employment types broken down into 42% Full Time, 43% Part Time, and 15% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,530 per year, or $19.5 per hour.

Work Study Customer Service Assistant

Bridgewater State College

Bridgewater, MA • On-site

$15/hr

Full-time

Re-posted 9 days ago

Job description

Posting Details
Position Information
Title
Work Study Customer Service Assistant
Position Description
BSU's Fitness Center is available to currently enrolled BSU students, faculty, staff, and alumni.
The Fitness Center's Customer Service Assistant will be responsible for:
  • Handling all aspects of membership registrations, sales and inquiries while preventing unauthorized access into the Thornburg Fitness Center
  • Recording usage data and perform light cleaning of floors and equipment
  • Monitoring fitness center and weight-room activity and enforce policies, including but not limited to ensure proper reservations by members
  • Enforcing all traffic flow patterns
  • Conducting regular cleaning and sanitizing duties

Eligibility requirements:
  • Must be a Bridgewater State University undergraduate student registered for a minimum of six credits for the Fall 2026 semester.
  • Must have Work Study award in your financial aid package

Preferred Qualifications
  • Excellent customer service skills
  • Punctual
  • Respectful
  • Team-oriented
  • Honest

Physical Demands
May need to lift up to 45 pounds.
Special Conditions for Eligibility
Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check. Bridgewater State University is an E-Verify employer.
EEO Statement
Bridgewater State University is an equal employment opportunity employer and considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy-related condition or any other characteristic protected by law.
Hourly Rate
$15.00
Posting Detail Information
Posting Number
Stu05896P
Open Date
Close Date
10/31/2026
Open Until Filled
Special Instructions to Applicants
For additional information about this position or for a status update of your application, please contact:
Dan Rezendes
drezendes@bridgew.edu

Apply