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Customer Service Jobs in Rhode Island (NOW HIRING)

Customer Service

Woonsocket, RI

$15.25 - $20.75/hr

Team Member (Customer Service) Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide

Customer Service Associate

Cumberland, RI · On-site

$13 - $17.75/hr

* Models and delivers a distinctive and delightful customer experience. * Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Service Associate

Johnston, RI

$14.50 - $20/hr

* Models and delivers a distinctive and delightful customer experience. * Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Service Associate

Narragansett, RI

$14.25 - $19.75/hr

* Models and delivers a distinctive and delightful customer experience. * Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Service Associate

Providence, RI · On-site

$14.75 - $20.25/hr

* Models and delivers a distinctive and delightful customer experience. * Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Service Associate

Warwick, RI · On-site

$14.25 - $19.50/hr

* Models and delivers a distinctive and delightful customer experience. * Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Service Associate

Providence, RI · On-site

$14.75 - $20.25/hr

* Models and delivers a distinctive and delightful customer experience. * Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Service Associate

Warwick, RI

$14.50 - $20/hr

* Models and delivers a distinctive and delightful customer experience. * Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Service Associate

North Providence, RI · On-site

$15 - $20.75/hr

* Models and delivers a distinctive and delightful customer experience. * Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

New

Customer Service Associate

Providence, RI

$14.75 - $20.25/hr

* Models and delivers a distinctive and delightful customer experience. * Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years

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Customer Service information

See Rhode Island salary details

$9

$18

$26

How much do customer service jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for customer service in Rhode Island is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, problem-solving abilities to address issues efficiently, patience to handle difficult situations calmly, empathy to understand customer needs, and active listening to accurately respond to inquiries. These skills help ensure positive customer experiences and are often complemented by familiarity with customer service tools and protocols.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is an example of a customer service job?

An example of a customer service job is a customer service representative, who interacts with customers to address inquiries, resolve issues, and provide information about products or services. These roles often require communication skills, patience, and familiarity with customer management tools like CRM software.

What are good paying customer service jobs?

Customer service jobs that tend to offer higher pay include roles such as customer service managers, technical support specialists, and account managers, often requiring relevant experience or specialized skills. These positions may also involve working in industries like technology, finance, or healthcare, where higher compensation is common. Advanced certifications or bilingual abilities can further increase earning potential.
What are the most commonly searched types of Customer Service jobs in Rhode Island? The most popular types of Customer Service jobs in Rhode Island are:
What are popular job titles related to Customer Service jobs in Rhode Island? For Customer Service jobs in Rhode Island, the most frequently searched job titles are:
What cities in Rhode Island are hiring for Customer Service jobs? Cities in Rhode Island with the most Customer Service job openings:
Infographic showing various Customer Service job openings in Rhode Island as of July 2026, with employment types broken down into 2% Internship, 2% As Needed, 58% Full Time, 27% Part Time, 4% Temporary, and 7% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $38,289 per year, or $18.4 per hour.

Customer Service

KFC of Taunton LLC

Woonsocket, RI

$15.25 - $20.75/hr

Other

Re-posted 13 days ago


Job description

Team Member (Customer Service)

Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide thorough training, learning opportunities that help you grow.

Team Member (Customer Service) Responsibilities:

  • Make and prepare guest orders with accuracy and efficiency
  • Provide a top-notch guest experience that includes friendly interactions, hot & fresh meals and a commitment to cleanliness
  • Contribute to the overall positive and collaborative family environment

Success Factors:

  • Takes absolute pride in everything you do
  • Values customer service and positively impacts our guest’s experience
  • Brings an upbeat energy to the team
  • Has a commitment to timeliness and a sense of urgency
  • Practices high quality food and cleanliness standards

Additional Info:

  • You must be 16 years old to apply
  • Keep in mind that this is just basic information. You’ll find out more after you apply. Independently–owned franchised or licensed locations may have different requirements, and are solely responsible for setting the terms and conditions of employment for their restaurants.
  • If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation any time by contacting the location nearest you.