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Customer Service Jobs in Rhode Island (NOW HIRING)

Summit Careers Inc

Customer/Service Marketing

Cranston, RI · On-site

$19.50 - $21.50/hr

We have an immediate opening for 1st Shift Customer Service Representatives: Responsibilities of the 1st Shift Customer Service Representative: * Process email/phone correspondence * Maintain ...

Walgreens

Customer Service Associate

Coventry, RI · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Cumberland, RI · On-site

$13 - $17.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Coventry, RI · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Composites One

Customer Service Representative

Bristol, RI · On-site

$23.50 - $24.50/hr

As a Customer Service Representative, you will provide excellent care for our customers by serving as their primary point of contact. You will respond to customer inquiries, ensure accurate order ...

Aptiv PLC

Customer Service Representative

Warwick, RI · On-site

$16 - $21.75/hr

Partner with and support inside/outside sales team to meet and exceed customers' service expectations. * Create new customer accounts in SAP System; add new part numbers; and make changes in the ...

Walgreens

Customer Service Associate

Providence, RI · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Aptiv

Customer Service Representative

Warwick, RI · On-site

$15.75 - $21.25/hr

Partner with and support inside/outside sales team to meet and exceed customers' service expectations. * Create new customer accounts in SAP System; add new part numbers; and make changes in the ...

Walgreens

Customer Service Associate

Middletown, RI · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Providence, RI · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Narragansett, RI · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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Showing results 41-60

All JobsCustomer Service JobsCustomer Service Jobs in Rhode Island

Customer Service information

See Rhode Island salary details

$9

$18

$26

How much do customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service in Rhode Island is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Rhode Island?

The most popular types of Customer Service jobs in Rhode Island are:

What are popular job titles related to Customer Service jobs in Rhode Island?

For Customer Service jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Rhode Island look for?

The top searched job categories for Customer Service jobs in Rhode Island are:

What cities in Rhode Island are hiring for Customer Service jobs?

Cities in Rhode Island with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,289 per year, or $18.4 per hour.

Cemetery Customer Service Representative (CSR)

Roman Catholic Diocese of Providence

Cranston, RI • On-site

$15.75 - $21.25/hr

Full-time

Re-posted 24 days ago

Job description

Position Title: Cemetery Customer Service Representative (CSR)
Position Status: Full- time, Non Exempt
This position provides support to the Lead Foreman by processing, filing, documenting of funeral orders into cemetery records, & communications with funeral directors and the main office. The CSR will assist families with inquires of cemetery lots, policies, procedures, etc.
Job Responsibilities:
  • Support all foremen with duties that interact with the Main Office.
  • Prepare & maintain reports for the Lead Foreman & Main Office alike.
  • Provide Lead Foreman with organizational ideas to optimize internal procedures to align with those of the Main Office.
  • Will complete data entries to the cemetery software systems.
  • Point of Contact for funeral directors, monument companies, & families questions or concerns.
  • Assist families with directions, sales paperwork, & general information.
  • Prepare sales folders with necessary documents for families to receive.
  • Assist with burial orders and foundation orders received from the main office.
  • Review all funeral orders for Lead Foreman as to accuracy, and daily confirmations with funeral directors.
  • Dispatch the appropriate foreman for customer assistance.
  • Promote the Order of Christian Funerals to families and funeral directors.

Knowledge, Skills and Abilities:
  • Must possess knowledge of Diocesan policies and guidelines
  • Efficiency in entering data into computer accurately
  • Ensure data integrity and maintain accurate records
  • Ability to understand and follow written and verbal instructions
  • Maintain good relations with customers and funeral directors

Required Education, Training and/ or Experience:
  • Office experience in organizing and optimizing procedures of maintaining files & records.
  • Working experience with MS Office software & Windows-based data systems is essential.

Reporting Relationships:
This position reports directly to: Business Manager of Catholic Cemeteries

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