ZipRecruiter

Log In

1

Customer Service Account Manager Jobs in Reston, VA

Leprix Inc

Account Manager

Bethesda, MD · On-site

... delivering exceptional customer experience and superior service in the industry. Key ... Reduce churned accounts. * Manage client return requests within standard guidelines. * Manage ...

Compu Dynamics

Account Manager

Chantilly, VA · On-site

The Account Manager's primary responsibility is coordinating non-specialized account management ... Builds lasting relationships and provides exceptional customer service. * Technical Aptitude:

Leprix Inc

Account Manager

Bethesda, MD · On-site

Account Manager Role at LePrix The AM will be instrumental in driving operational excellence within ... delivering exceptional customer experience and superior service in the industry. Key ...

Leprix Inc

Account Manager

Bethesda, MD · On-site

Account Manager Role at LePrix The AM will be instrumental in driving operational excellence within ... delivering exceptional customer experience and superior service in the industry. Key ...

Securitas Services

Account Manager

Manassas, VA · On-site

$85K/yr

Account Manager Location: Manassas, Virginia ( VA ) Travel : Virginia State Securitas USA: Your ... Serves key point of client contact to ensure high quality customer service. * Assist with ...

Kazi Inc

Be Seen First

Account Manager

Fairfax, VA · On-site

Manage a portfolio of accounts and provide exceptional customer service. * Conduct regular client meetings to understand their needs and provide tailored solutions. * Collaborate with internal teams ...

Kazi Inc

Be Seen First

Account Manager

Fairfax, VA · On-site

Manage a portfolio of accounts and provide exceptional customer service. * Conduct regular client meetings to understand their needs and provide tailored solutions. * Collaborate with internal teams ...

Gategroup

Manager, Customer Account

Chantilly, VA

$80K - $85K/yr

Reporting to the General Manager for the unit, the Manager, Ops, Customer Service is responsible ... Reports to the GM and or Account Director, providing regular input on all account activity ...

Gategroup

Manager, Customer Account

Chantilly, VA · On-site

$80K - $85K/yr

Reporting to the General Manager for the unit, the Manager, Ops, Customer Service is responsible ... Reports to the GM and or Account Director, providing regular input on all account activity ...

PerformYard

Account Manager

Arlington, VA · Remote

You'll need to build relationships with customers in your territory, identify opportunities for ... The Account Manager will be a member of our sales team, reporting into our Sr. Director of Sales ...

PerformYard

Account Manager

Arlington, VA · On-site +1

You'll need to build relationships with customers in your territory, identify opportunities for ... The Account Manager will be a member of our sales team, reporting into our Sr. Director of Sales ...

PerformYard

Account Manager

Arlington, VA · Remote

You'll need to build relationships with customers in your territory, identify opportunities for ... The Account Manager will be a member of our sales team, reporting into our Sr. Director of Sales ...

Price Modern, LLC

Account Manager

Washington, DC · On-site

$90K - $140K/yr

Position includes aspect of Sales, Customer Service, Project Management and Design (with correct skill set). The Account Manager may work independently or with an Account Executive based on the size ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Account JobsCustomer Service Account Manager JobsCustomer Service Account Manager Jobs in Reston, VA

Customer Service Account Manager information

See Reston, VA salary details

$27K

$49.2K

$78K

How much do customer service account manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer service account manager in Reston, VA is $49,241.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $56,200.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.
What are popular job titles related to Customer Service Account Manager jobs in Reston, VA? For Customer Service Account Manager jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Customer Service Account Manager jobs in Reston, VA look for? The top searched job categories for Customer Service Account Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Customer Service Account Manager jobs? Cities near Reston, VA with the most Customer Service Account Manager job openings:
Customer Service Account Manager jobs near you

Account Manager

Clearsite Industrial Services

Manassas, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Clearsite Industrial Services is a leader in hydrovac and vacuum excavation, providing safe dig solutions to the construction industry with a focus on safety, efficiency, and trusted partnerships. As an Account Manager based in Manassas, Virginia, you will play a pivotal role in expanding Clearsite's presence and driving growth in your assigned territory. You will be the primary point of contact for customers, ensuring their needs are met while upholding Clearsite's commitment to operational excellence.
Key responsibilities include:

  • Develop and execute strategic sales initiatives to grow Clearsite's market share within the assigned territory
  • Manage and expand customer relationships, serving as a trusted advisor and partner
  • Identify and pursue high-potential market segments for vacuum excavation services
  • Conduct site visits for bidding, inspections, and project preparation
  • Prepare and submit competitive bids for projects
  • Collaborate with Operations to ensure timely and efficient service delivery
  • Provide ongoing account management, including collections support as needed
  • Educate construction and safety stakeholders on Clearsite's services and best practices

Requirements

Required Qualifications:
  • 5+ years of experience in vacuum excavation/hydrovac, commercial underground construction, sewer/water line or underground utilities, equipment rental/trucking/fleet services, oil & gas, or environmental waste services
  • Experience leading sales and field operations teams or initiatives
  • Experience managing and growing customer accounts in a territory-based sales role
  • Experience selling to General Contractors, Utility Contractors, or infrastructure project customers
  • Basic computer and technology proficiency for day-to-day work
  • Valid driver's license with a clean driving record
  • Authorized to work in the United States
  • Ability to perform daily client and site visits
Preferred Qualifications:
  • 3+ years of P&L management experience
  • Practical operational field experience in an industrial or construction services environment

Benefits

  • 401(k)
  • Health, Dental, and Vision Insurance
  • Paid Time Off (PTO)
  • Commission Pay

Apply