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Customer Service Account Manager Jobs in Baton Rouge, LA

Angelo's Landscape Group

Account Manager

Baton Rouge, LA · On-site

$50K/yr

Accounts/Customer Service Reports to: Jeffrey Yeager Job Summary: The Account Manager is the person in charge of managing a Company's relationships with its customers. They are in charge of building ...

Rent-A-Center

Account Manager

Denham Springs, LA · On-site

$13.01 - $15.30/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Gonzales, LA · On-site

$13.01 - $15.30/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

New

Rent-A-Center

Account Manager

Baton Rouge, LA · On-site

$13.01 - $15.30/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent A Center

Account Manager

Baton Rouge, LA · On-site

$13.01 - $15.30/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Gonzales, LA · On-site

$13.01 - $15.30/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Denham Springs, LA · On-site

$13.01 - $15.30/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Baton Rouge, LA · On-site

$13.01 - $15.30/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Relevant Industrial, LLC

Account Manager

Baton Rouge, LA · On-site

Develop accounts by informing customers of all our value-added services. * Provide customers with ... Maintain customers in CRM. * Participate in training sessions and meetings as required. * Assist in ...

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All JobsCustomer Service Account JobsCustomer Service Account Manager JobsCustomer Service Account Manager Jobs in Baton Rouge, LA

Customer Service Account Manager information

See Baton Rouge, LA salary details

$25K

$45.4K

$72K

How much do customer service account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer service account manager in Baton Rouge, LA is $45,449.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $51,900.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.
What are popular job titles related to Customer Service Account Manager jobs in Baton Rouge, LA? For Customer Service Account Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Customer Service Account Manager jobs in Baton Rouge, LA look for? The top searched job categories for Customer Service Account Manager jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Customer Service Account Manager jobs? Cities near Baton Rouge, LA with the most Customer Service Account Manager job openings:
Customer Service Account Manager jobs near you
Infographic showing various Customer Service Account Manager job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,133 per year, or $17.9 per hour.

Account Manager

Vecta Environmental Services

Gonzales, LA • On-site

Full-time

Posted 13 days ago

Job description

About Vecta Environmental Services
Vecta Environmental Services, LLC is a leading provider of industrial cleaning, hydro excavation, waste management, and environmental services supporting refineries, petrochemical facilities, manufacturing plants, and industrial operations across the Gulf Coast and surrounding regions.
Vecta is committed to delivering safe, reliable, and high-quality industrial services while maintaining the highest standards of operational excellence, environmental responsibility, and workforce safety. Our success is driven by our people, our strong safety culture, and our focus on building long-term partnerships with our customers.
At Vecta, we believe in developing our employees, creating growth opportunities, and fostering a culture built on accountability, teamwork, and continuous improvement.
Position Summary
The Industrial Services Account Manager is responsible for owning client relationships, driving revenue growth, and ensuring operational alignment for industrial cleaning services within assigned accounts. This role serves as the primary liaison between the customer and operations, ensuring work is executed safely, profitably, and in alignment with client expectations.
This position operates in active industrial environments and requires strong coordination with field operations, safety teams, and client stakeholders.
Key Responsibilities
  1. Account Ownership & Relationship Management
  • Serve as primary contact for plant-level and corporate stakeholders
  • Build relationships with plant managers, maintenance managers, turnaround coordinators, and procurement teams
  • Conduct regular client check-ins and performance reviews
  • Identify expansion opportunities within existing sites
  • Maintain strong customer satisfaction and retention across all accounts
  1. Revenue Growth & Margin Accountability
  • Own revenue performance and gross margin for assigned accounts
  • Ensure pricing aligns with:
    • Labor requirements
    • Equipment utilization
    • Risk and safety considerations
  • Meet or exceed sales targets and growth objectives
  • Partner with operations to analyze job performance, cost drivers, and profitability
  • Support billing accuracy, ticket validation, and AR follow-up
  1. Sales & Business Development (Within Accounts)
  • Promote and sell all industrial cleaning service lines to existing clients
  • Identify and pursue cross-selling and upselling opportunities
  • Stay informed on market trends, competitor activity, and client needs
  • Provide feedback to leadership on new service opportunities and gaps
  1. Operations Alignment & Execution Support
  • Partner closely with:
    • Division Managers
    • Supervisors
    • Dispatch / Scheduling teams
  • Participate in:
    • Job walks
    • Scope development and validation
    • Resource planning
  • Ensure clear alignment between client expectations and field execution
  • Support real-time issue resolution in the field to maintain service quality
  1. Safety & Compliance Leadership
  • Promote and enforce company and client safety standards
  • Ensure all scopes of work align with safe work practices and regulatory requirements
  • Participate in:
    • Pre-job planning
    • Safety meetings
    • Client audits
  • Reinforce a zero-incident safety culture
  1. Contract, Billing & Administrative Oversight
  • Ensure purchase orders are secured prior to job execution
  • Verify all work tickets are accurate and aligned with scope and pricing
  • Assist in resolving billing discrepancies and customer disputes
  • Maintain accurate account documentation, reports, and activity tracking
  1. Reporting & Continuous Improvement
  • Provide regular updates to leadership on:
    • Account performance
    • Customer feedback
    • Revenue opportunities
    • Risks and challenges
  • Continuously improve performance through:
    • Client feedback
    • Operational insights
    • Internal collaboration
  1. Other Duties as required and/or assigned

Qualifications
  • 5+ years in industrial cleaning, plant services, or heavy industrial environments
  • Strong understanding of labor-intensive job execution and job costing
  • Experience in refineries or petrochemical environments preferred
  • Proven ability to manage plant-level relationships

Key Competencies
  • Commercial and financial acumen
  • Strategic thinking
  • Negotiation and influence
  • Operational awareness
  • Relationship management
  • Data-driven decision-making
  • Safety and risk awareness

Work Environment
  • Combination of office, field, and client site visits
  • Travel required
  • Availability during outages or critical operations

Equal Employment Opportunity (EEO) Statement
Vecta Environmental Services, LLC is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees. Vecta provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

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