Mentor team members in customer service, account management, communication, and relationship development. * Collaborate with Operations, Dispatch, Sub-Vendor Team, Project Management, Billing, and ...
Mentor team members in customer service, account management, communication, and relationship development. * Collaborate with Operations, Dispatch, Sub-Vendor Team, Project Management, Billing, and ...
... service delivery across all accounts * Provide the high levels of customer satisfaction by ... Manage multiple priorities, deadlines, and client requests while maintaining attention to detail
... service delivery across all accounts * Provide the high levels of customer satisfaction by ... Manage multiple priorities, deadlines, and client requests while maintaining attention to detail
Customer Care Rep. I
Falls Church, VA · On-site
$35K - $50K/yr
... Service, Account Management, Billing in order to provide proper feedback and setting proper ... At least 1-3 years of customer service experience preferred * Excellent writing and verbal skills.
Customer Care Rep. I
Falls Church, VA · On-site
$35K - $50K/yr
... Service, Account Management, Billing in order to provide proper feedback and setting proper ... At least 1-3 years of customer service experience preferred * Excellent writing and verbal skills.
... service delivery across all accounts * Provide the high levels of customer satisfaction by ... Manage multiple priorities, deadlines, and client requests while maintaining attention to detail
... service delivery across all accounts * Provide the high levels of customer satisfaction by ... Manage multiple priorities, deadlines, and client requests while maintaining attention to detail
Customer Care Rep. I
Falls Church, VA · On-site
$35K - $50K/yr
... Service, Account Management, Billing in order to provide proper feedback and setting proper ... At least 1-3 years of customer service experience preferred * Excellent writing and verbal skills.
Customer Care Rep. I
Falls Church, VA · On-site
$35K - $50K/yr
... Service, Account Management, Billing in order to provide proper feedback and setting proper ... At least 1-3 years of customer service experience preferred * Excellent writing and verbal skills.
Customer Care Rep. I
Falls Church, VA · Remote
$35K - $50K/yr
... Service, Account Management, Billing in order to provide proper feedback and setting proper ... At least 1-3 years of customer service experience preferred * Excellent writing and verbal skills.
Customer Care Rep. I
Falls Church, VA · Remote
$35K - $50K/yr
... Service, Account Management, Billing in order to provide proper feedback and setting proper ... At least 1-3 years of customer service experience preferred * Excellent writing and verbal skills.
Custodial Services Account Manager POSITION SUMMARY: HES Facilities Management is seeking Custodial ... the customers daily, any work to resolve any issues that need immediate attention. The Account ...
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Custodial Services Account Manager POSITION SUMMARY: HES Facilities Management is seeking Custodial ... the customers daily, any work to resolve any issues that need immediate attention. The Account ...
Account Manager
$13.73 - $16.15/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...
Account Manager
$13.73 - $16.15/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...
Account Manager
$14.45 - $17/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...
Account Manager
$14.45 - $17/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...
Account Manager
$14.45 - $17/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...
Account Manager
$14.45 - $17/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...
Account Manager
Richmond, VA · On-site
$14.45 - $17/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...
Account Manager
Richmond, VA · On-site
$14.45 - $17/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...
Account Manager
Bluefield, VA · On-site
$13.01 - $15.30/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...
Account Manager
Bluefield, VA · On-site
$13.01 - $15.30/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...
Account Manager
Colonial Heights, VA · On-site
$14.45 - $17/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...
Account Manager
Colonial Heights, VA · On-site
$14.45 - $17/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...
Account Manager
Virginia Beach, VA · On-site
$14.45 - $17/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...
Account Manager
Virginia Beach, VA · On-site
$14.45 - $17/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...
Mentor team members in customer service, account management, communication, and relationship development. * Collaborate with Operations, Dispatch, Sub-Vendor Team, Project Management, Billing, and ...
Mentor team members in customer service, account management, communication, and relationship development. * Collaborate with Operations, Dispatch, Sub-Vendor Team, Project Management, Billing, and ...
Account Manager
Roanoke, VA · On-site
$13.73 - $16.15/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...
Account Manager
Roanoke, VA · On-site
$13.73 - $16.15/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...
Account Manager
Richmond, VA · On-site
$14.45 - $17/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...
Account Manager
Richmond, VA · On-site
$14.45 - $17/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...
Account Manager
Bluefield, VA · On-site
$13.01 - $15.30/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...
Account Manager
Bluefield, VA · On-site
$13.01 - $15.30/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...
Account Manager
Colonial Heights, VA · On-site
$14.45 - $17/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...
Account Manager
Colonial Heights, VA · On-site
$14.45 - $17/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...
Account Manager
Williamsburg, VA · On-site
$14.45 - $17/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...
Account Manager
Williamsburg, VA · On-site
$14.45 - $17/hr
This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...
Customer Service Account Manager information
See Virginia salary details
$25.8K - $30.2K
5% of jobs
$30.2K - $34.6K
11% of jobs
$37.2K is the 25th percentile. Wages below this are outliers.
$34.6K - $39K
16% of jobs
$39K - $43.4K
17% of jobs
The median wage is $43.9K / yr.
$43.4K - $47.9K
17% of jobs
$51.6K is the 75th percentile. Wages above this are outliers.
$47.9K - $52.3K
12% of jobs
$52.3K - $56.7K
9% of jobs
$56.7K - $61.1K
6% of jobs
$61.1K - $65.5K
3% of jobs
$65.5K - $69.9K
2% of jobs
$69.9K - $74.4K
2% of jobs
$25.8K
$46.9K
$74.4K
How much do customer service account manager jobs pay per year?
As of Aug 11, 2026, the average yearly pay for customer service account manager in Virginia is $46,925.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $53,500.00 per year, depending on experience, location, and employer.
What is the difference between Customer Service Account Manager vs Customer Support Specialist?
| Aspect | Customer Service Account Manager | Customer Support Specialist |
|---|---|---|
| Credentials | Relevant experience, sometimes certifications in customer relationship management | Basic customer service training, technical knowledge often preferred |
| Work Environment | Client-facing, account management, strategic planning | Support center, technical troubleshooting, direct customer interaction |
| Employer & Industry | Businesses with client accounts, B2B and B2C sectors | Customer service departments across various industries |
The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.
What are the key skills and qualifications needed to thrive as a customer service account manager?
To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.
What does a customer service account manager do?
A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.
How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?
Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.
What are the most commonly searched types of Customer Service Account jobs in Virginia? The most popular types of Customer Service Account jobs in Virginia are:
What are popular job titles related to Customer Service Account Manager jobs in Virginia? For Customer Service Account Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Customer Service Account Manager jobs in Virginia look for? The top searched job categories for Customer Service Account Manager jobs in Virginia are:
What cities in Virginia are hiring for Customer Service Account Manager jobs? Cities in Virginia with the most Customer Service Account Manager job openings:
Full-time
Posted 29 days ago
Job description
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category
Sales and Marketing
Description
ABCO Facility Maintenance
Location: Remote
Employment Type: Full-Time
Compensation: 80K-100K
About ABCO:
ABCO Facility Maintenance is a trusted provider of commercial facility maintenance, emergency response, and capital repair services. For over 35 years, we have partnered with multi-site commercial clients across retail, healthcare, industrial, logistics, manufacturing, restaurant, and commercial real estate sectors. As we enter our next phase of growth, we are seeking an experienced sales leader who can drive enterprise business development while leading a high-performing account management team.
This is a leadership position for someone who enjoys creating opportunities, building executive relationships, closing complex commercial agreements, and developing a team that delivers exceptional client experiences.
Position Summary:
The Senior Enterprise Sales Executive & Team Manager is responsible for developing new enterprise business, expanding existing strategic accounts, and leading the Account Management Team.
This individual will maintain an active sales pipeline while providing leadership, coaching, and accountability for the account management team.
The ideal candidate combines the mindset of a business developer with the leadership skills needed to build long-term customer relationships and scalable revenue growth.
Primary Responsibilities:
Enterprise Business Development
Strategic Account Growth:
Team Leadership:
Success in This Role Looks Like:
Position Requirements
Required Qualifications:
Preferred Qualifications:
Full-Time/Part-Time
Full-Time
Position
Account Manager- Retail and Facility Maintenance Service
Number of Openings
1
Open Date
7/14/2026
Location
Virginia
About the Organization
This position is currently accepting applications.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category
Sales and Marketing
Description
ABCO Facility Maintenance
Location: Remote
Employment Type: Full-Time
Compensation: 80K-100K
About ABCO:
ABCO Facility Maintenance is a trusted provider of commercial facility maintenance, emergency response, and capital repair services. For over 35 years, we have partnered with multi-site commercial clients across retail, healthcare, industrial, logistics, manufacturing, restaurant, and commercial real estate sectors. As we enter our next phase of growth, we are seeking an experienced sales leader who can drive enterprise business development while leading a high-performing account management team.
This is a leadership position for someone who enjoys creating opportunities, building executive relationships, closing complex commercial agreements, and developing a team that delivers exceptional client experiences.
Position Summary:
The Senior Enterprise Sales Executive & Team Manager is responsible for developing new enterprise business, expanding existing strategic accounts, and leading the Account Management Team.
This individual will maintain an active sales pipeline while providing leadership, coaching, and accountability for the account management team.
The ideal candidate combines the mindset of a business developer with the leadership skills needed to build long-term customer relationships and scalable revenue growth.
Primary Responsibilities:
Enterprise Business Development
- Generate new enterprise opportunities through proactive prospecting, networking, referrals, and strategic outreach.
- Build relationships with executive decision-makers including C-suite executives, Facility Directors, Operations Leaders, Procurement Teams, and Real Estate professionals.
- Develop strategic account plans focused on long-term recurring revenue.
- Manage complex sales cycles from initial contact through contract execution.
- Build and maintain a healthy sales pipeline with accurate forecasting.
Strategic Account Growth:
- Develop growth strategies for existing national and regional customers.
- Identify opportunities for service expansion, additional locations, and cross and value added-selling.
- Conduct executive business reviews with key clients.
- Improve customer retention through proactive relationship management.
- Serve as executive sponsor for strategic customer relationships.
Team Leadership:
- Lead, coach, and develop the Account Management Team.
- Establish performance expectations, KPIs, and accountability.
- Mentor team members in customer service, account management, communication, and relationship development.
- Collaborate with Operations, Dispatch, Sub-Vendor Team, Project Management, Billing, and Executive Leadership to ensure outstanding client experience.
- Participate in recruiting, interviewing, onboarding, and performance management.
Success in This Role Looks Like:
- Consistently generating a pipeline of new qualified enterprise opportunities.
- Seeking out and securing new strategic commercial clients.
- Expanded revenue within existing customer accounts.
- Developed strong executive relationships with key decision-makers.
- Built a high-performing account management team focused on exceptional customer service and customer retention.
- Contributed significantly to ABCO's long-term growth strategy.
Position Requirements
Required Qualifications:
- Minimum 7 years of experience selling commercial facility maintenance, building services, construction services, property services, or similar B2B solutions.
- Proven record of developing new business through self-generated prospecting, networking, referrals, cold outreach, and relationship building.
- Experience managing complex commercial sales opportunities and long-term service agreements.
- Experience selling into multi-location organizations.
- Demonstrated leadership experience managing or mentoring account management and/or customer success professionals.
- Strong business, financial, and operational insight.
- Excellent communication and negotiation skills.
- Exceptional organizational skills with strong attention to detail.
- Ability to thrive in a fast-paced, growth-oriented environment.
Preferred Qualifications:
- Existing relationships within retail, healthcare, logistics, manufacturing, hospitality, grocery, commercial real estate, or restaurant industries.
- Experience responding to RFPs and enterprise procurement processes.
- Experience with CRM platforms such as HubSpot, Microsoft Dynamics, Salesforce, ClickUp, or similar.
- Bachelor's degree in Business, Sales, Marketing, or a related field.
Full-Time/Part-Time
Full-Time
Position
Account Manager- Retail and Facility Maintenance Service
Number of Openings
1
Open Date
7/14/2026
Location
Virginia
About the Organization
This position is currently accepting applications.
About Abco Maintenance
Sourced by ZipRecruiter