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Customer Service Account Manager Jobs in Virginia

Kastle Systems

Customer Care Rep. I

Falls Church, VA · Remote

$35K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Service, Account Management, Billing in order to provide proper feedback and setting proper ... At least 1-3 years of customer service experience preferred * Excellent writing and verbal skills.

Rent-A-Center

Account Manager

Roanoke, VA · On-site

$13.73 - $16.15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Richmond, VA · On-site

$14.45 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Williamsburg, VA · On-site

$14.45 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Bluefield, VA · On-site

$13.01 - $15.30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Colonial Heights, VA · On-site

$14.45 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Suffolk, VA · On-site

$14.45 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Charlottesville, VA · On-site

$14.45 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Colonial Heights, VA · On-site

$14.45 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Williamsburg, VA · On-site

$14.45 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Richmond, VA · On-site

$14.45 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Suffolk, VA · On-site

$14.45 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Charlottesville, VA · On-site

$14.45 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Sealed Air Corporation

Account Manager

Richmond, VA · On-site

$103K - $166K/yr

Partner with Technical Service, Product Specialists, Marketing, Customer Service, Inside Sales, Credit, and Accounts Receivable teams to deliver an exceptional customer experience. * Manage travel ...

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Showing results 41-60

All JobsCustomer Service Account JobsCustomer Service Account Manager JobsCustomer Service Account Manager Jobs in Virginia

Customer Service Account Manager information

See Virginia salary details

$25.8K

$46.9K

$74.4K

How much do customer service account manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer service account manager in Virginia is $46,925.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $53,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.

What are the most commonly searched types of Customer Service Account jobs in Virginia?

The most popular types of Customer Service Account jobs in Virginia are:

What are popular job titles related to Customer Service Account Manager jobs in Virginia?

For Customer Service Account Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Customer Service Account Manager jobs in Virginia look for?

The top searched job categories for Customer Service Account Manager jobs in Virginia are:

What cities in Virginia are hiring for Customer Service Account Manager jobs?

Cities in Virginia with the most Customer Service Account Manager job openings:

Customer Service Account Manager jobs near you
Infographic showing various Customer Service Account Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,925 per year, or $22.6 per hour.

Custodial Account Manager - 3104

HES Facilities

Amelia Court House, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Custodial Account Manager - 3104

TITLE: Custodial Services Account Manager

POSITION SUMMARY:

HES Facilities Management is seeking Custodial Managers to help oversee custodial operations between multiple locations within the same school district or university campus.

As an Account Manager, you will develop and maintain productive working relationships with hourly custodial staff, communicate with the customers daily, any work to resolve any issues that need immediate attention. The Account Manager will be responsible for inspecting, training, and maintaining acceptable supply levels in each facility. The Manager will report to a Regional Manager who will oversee a larger area.

Preferred Qualifications:

  • Demonstrated ability to work effectively in a team environment.
  • Excellent communication skills.
  • Energetic, hard-working, dependable, and detail-oriented.
  • Previous management experience.

Requirements:

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Prompt, regular attendance.
  • Pay dependent on experience.

Screening Requirements

Motor Vehicle, Criminal Background Check

Benefits

Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, 401K/403b Plan

Profile Type

Account Manager / Admin

Candidate Cover Letter Required

No

Online Resume Builder Active


HES is a premier national provider of facilities management services focused 100% on educational institutions. Headquartered in Knoxville, Tennessee, HES builds best-in-class programs for custodial, maintenance, grounds, and landscaping services. With hundreds of years of combined facilities experience, the HES leadership team is comprised of results-oriented, hands-on executives and facilities experts who give school facilities their full attention. Whether for a grounds and landscaping program, custodial services, or maintenance solutions, HES will change the way you look at facilities management.

Founded in 1972, HES has a proven track record of working successfully and exclusively in the educational environment, maintaining a singular focus on facilities management, undistracted by competing priorities. HES has earned the trust of over 150 education partners across 29 states. We employ 13,000 dedicated team members and maintain more than 200 million square feet daily.