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Customer Returns Representative Jobs in Decatur, GA

TriMarc Installation

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Customer Service Representative

Peachtree Corners, GA · On-site

$22 - $25/hr

Customer Service Representative TriMarc Installation, LLC Location: Peachtree Corners, GA ... Process service requests, damage claims, returns, and warranty issues. * Maintain accurate customer ...

U-Haul

Customer Service Representative

Forest Park, GA · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Smyrna, GA · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Norcross, GA · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Stone Mountain, GA · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Riverdale, GA · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Kennesaw, GA · On-site

$14.75 - $20/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

College Park, GA · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Stockbridge, GA · On-site

$13.75 - $18.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

College Park, GA · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Conyers, GA · On-site

$14 - $19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Smyrna, GA · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

College Park, GA · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Smyrna, GA · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Forest Park, GA · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Snellville, GA · On-site

$13.75 - $18.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Smyrna, GA · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Riverdale, GA · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

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All JobsCustomer Returns Representative JobsCustomer Returns Representative Jobs in Decatur, GA

Customer Returns Representative information

See Decatur, GA salary details

$9

$18

$26

How much do customer returns representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for customer returns representative in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What does a Customer Returns Representative do?

A Customer Returns Representative is responsible for handling product returns and exchanges for a company. They assist customers with return requests, process refunds or replacements, and ensure all transactions comply with company policies. This role often involves troubleshooting issues, providing excellent customer service, and managing return documentation. Representatives also communicate with other departments to resolve return-related problems and improve the overall returns experience.

What is the difference between Customer Returns Representative vs Customer Service Associate?

AspectCustomer Returns RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; training on return policiesHigh school diploma; basic customer service skills
Work EnvironmentRetail stores, warehouses, or call centersRetail stores, call centers, or online support
Employer & Industry UsageRetail, e-commerce, logisticsRetail, hospitality, telecommunications
Common Search & ComparisonFocuses on processing returns and refundsHandles general customer inquiries and support

While both roles involve customer interaction, the Customer Returns Representative specializes in managing product returns, refunds, and exchanges, often requiring knowledge of return policies. The Customer Service Associate provides broader support, addressing various customer questions and issues. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a Customer Returns Representative, and why are they important?

To thrive as a Customer Returns Representative, you need strong problem-solving abilities, attention to detail, and familiarity with return policies, typically supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems, returns management software, and inventory tracking tools is often required. Excellent interpersonal skills, patience, and clear communication help in managing customer concerns and building positive relationships. These skills ensure efficient and accurate processing of returns, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by Customer Returns Representatives, and how are they addressed within the team?

Customer Returns Representatives often encounter challenges such as handling dissatisfied customers, managing high volumes of return requests during peak periods, and ensuring accurate processing of returns to maintain inventory integrity. To address these, teams typically provide thorough training on conflict resolution, clear guidelines on return policies, and utilize technology to streamline return tracking. Regular team meetings and support from supervisors also help representatives share best practices and resolve complex cases efficiently.
What are popular job titles related to Customer Returns Representative jobs in Decatur, GA? For Customer Returns Representative jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Customer Returns Representative jobs in Decatur, GA look for? The top searched job categories for Customer Returns Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Customer Returns Representative jobs? Cities near Decatur, GA with the most Customer Returns Representative job openings:
Customer Returns Representative jobs near you
Customer Service Representative

Customer Service Representative

TriMarc Installation

Peachtree Corners, GA • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

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Job description

Customer Service Representative

TriMarc Installation, LLC
Location: Peachtree Corners, GA
Employment Type: Full-Time

Join One of the Southeast's Premier White-Glove Logistics Companies

TriMarc Installation, LLC, a division of Atlanta Design Group, Inc., is seeking an experienced Customer Service Representative to join our growing team.

TriMarc is one of the largest and fastest-growing white-glove receiving, warehousing, delivery, and installation companies serving the Interior Design, Custom Builder, and Design-Build industries throughout the Southeast.

If you enjoy working in a fast-paced environment where no two days are the same, thrive on solving problems, and take pride in delivering exceptional customer service, we'd like to meet you.

Position Summary

The Customer Service Representative is responsible for providing exceptional support to our Interior Designers, Builders, Manufacturers, and Homeowners throughout every phase of the receiving, warehousing, delivery, and installation process.

This position serves as the communication hub between our clients, warehouse team, project managers, installation crews, and vendors to ensure every project is executed professionally and efficiently.

Responsibilities

  • Serve as the primary point of contact for customer inquiries via phone, email, and in person.
  • Coordinate receiving, delivery, installation, and service requests.
  • Schedule white-glove deliveries and installation appointments.
  • Track shipments and proactively communicate delivery schedules and project updates.
  • Coordinate with warehouse personnel, project managers, installers, and manufacturers.
  • Process service requests, damage claims, returns, and warranty issues.
  • Maintain accurate customer records and project information.
  • Monitor order status and provide timely updates to clients.
  • Assist with logistics planning and scheduling.
  • Resolve customer concerns professionally while maintaining the highest level of customer satisfaction.
  • Support the Operations and Project Management teams as needed.

Qualifications

  • Minimum of 2 years of customer service experience.
  • Experience in furniture, interior design, logistics, warehousing, transportation, or construction is highly preferred.
  • Excellent written and verbal communication skills.
  • Strong organizational and multitasking abilities.
  • Outstanding customer service and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong attention to detail.
  • Positive, professional attitude.
  • Proficient with Microsoft Outlook, Word, and Excel.
  • Experience with CRM or order management software is a plus.
  • Bilingual (English/Spanish) is a plus.

We're Looking For Someone Who Is:

  • Customer-focused
  • Highly organized
  • Self-motivated
  • Detail-oriented
  • A strong communicator
  • Calm under pressure
  • Able to prioritize multiple projects simultaneously
  • Professional and dependable
  • A team player with a positive attitude

Compensation & Benefits

After 60 days of employment, employees are eligible for:

  • Medical Insurance (Company pays 50% of the employee premium)
  • Vision Insurance
  • Dental Insurance
  • 401(k) with Company Match (currently 3%)
  • Paid Time Off (40 Hours)
  • Vacation:
    • 1 Week after 6 months
    • 2 Weeks after 1 year
    • 3 Weeks after 2 years
    • 4 Weeks after 3 years

Schedule:

  • Monday – Friday
  • 8:00 AM – 5:00 PM
  • No Weekends

To learn more about our company, visit:

www.trimarcinstallation.com

PLEASE NO PHONE CALLS.

Company Description

TriMarc Installation brings many years of experience and professionalism providing installation and logistics services to the Interior Design trade. Our crews routinely handle the most complicated and demanding home furnishing and art installation projects. Whether the installation is for a corporate office setting, a model home or a private home, we will deliver superior technical knowledge and attention to detail at a price that fits your budget.