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Customer Representative Medical information

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How much do customer representative medical jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer representative medical in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.19 per hour, depending on experience, location, and employer.

What is a customer representative medical?

Customer Representative Medical positions involve assisting patients, healthcare professionals, or clients with questions or issues related to medical products, services, or insurance. These representatives typically handle inquiries, provide information about medical procedures or coverage, resolve complaints, and ensure customer satisfaction. They may work for hospitals, insurance companies, pharmaceutical firms, or medical equipment suppliers, acting as a vital link between the organization and its clients. Strong communication skills and knowledge of medical terminology are important for success in this role.

How does a customer representative medical typically collaborate with healthcare professionals and internal teams?

Customer Representative Medical professionals often serve as a bridge between patients, healthcare providers, and internal departments such as billing and technical support. They regularly communicate with doctors, nurses, and insurance coordinators to resolve patient inquiries, provide product information, and facilitate smooth service delivery. Effective collaboration is essential, as these representatives must accurately relay information, coordinate follow-ups, and ensure compliance with healthcare regulations. This teamwork-focused environment helps maintain high service standards and supports positive patient outcomes.

What are the key skills and qualifications needed to thrive as a customer representative medical, and why are they important?

To thrive as a Customer Representative Medical, you need a solid understanding of medical terminology, healthcare processes, and customer service, often supported by a high school diploma or associate’s degree. Familiarity with CRM systems, healthcare databases, and insurance billing software is typically required. Excellent communication, active listening, and problem-solving skills help build trust and address patient or client concerns effectively. These competencies are essential for ensuring accurate information exchange, patient satisfaction, and efficient resolution of healthcare-related inquiries.

What is the difference between Customer Representative Medical vs Customer Service Representative?

AspectCustomer Representative MedicalCustomer Service Representative
Required CredentialsHigh school diploma; certification in medical billing or coding often preferredHigh school diploma; customer service training
Work EnvironmentHealthcare offices, hospitals, clinicsRetail stores, call centers, corporate offices
Employer & Industry UsageHealthcare providers, insurance companiesVarious industries including retail, telecom, banking
Common Search & Comparison IntentUnderstanding roles in healthcare customer supportGeneral customer service roles across industries

Customer Representative Medical focuses on assisting patients and healthcare clients, often requiring medical-specific knowledge and certifications. In contrast, Customer Service Representative handles general customer inquiries across various industries, with less emphasis on medical credentials. Both roles involve communication skills but serve different industry needs.

What cities are hiring for Customer Representative Medical jobs?

Cities with the most Customer Representative Medical job openings:

What states have the most Customer Representative Medical jobs?

States with the most job openings for Customer Representative Medical jobs include:

What are popular job titles related to Customer Representative Medical jobs?

For Customer Representative Medical jobs, the most frequently searched job titles are:

Customer Representative Medical jobs near you

Sales Representative - Medical Equipment

Orlando, FL • On-site

Advanced Medical Supply
See more jobs at Advanced Medical Supplyexternal

$85K - $115K/yr

Full-time

Re-posted 15 days ago

Job description

We are a diverse and fast growing medical device & equipment company that is committed to focusing on patient health while delivering consistently high performance. Our Medical Sales Rep team provides the overall direction for our company, and provide us with the tools necessary to rise to any challenge by leveraging our collective hard work and effort along with our unwavering competitive spirit. These values help our Medical Sales Representatives set goals based on our organization's potential and what we hope it will become.

We are looking for a consistent and driven high performance with proven selling skills to join its innovative and skilled Medical Sales Rep organization. Each Medical Sales Rep will be responsible for establishing, promoting and maintaining a high level of sales.

Our Medical Sales Representative responsibilities:

  • Promote and sell products to current and potential customers within a defined geography.
  • Develop, analyze, prioritize and execute in order to execute territory plans to achieve business results through compliant means.
  • Uses functional and technical knowledge of pharmacology products, healthcare, pharmaceutical market places, managed care, and customer markets to meet or exceed customer needs.
  • Understand and execute sales territory management and customer development.
  • Establish and maintain excellent communications and sound working relationships with physicians and healthcare providers.
  • Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business and compliance related matters.
  • Other related duties as required.

The Medical Sales Rep opening qualifications:

  • Have some sales abilities or sales experience in quota driven role
  • Some education or knowledge of medical equipment/device and healthcare products
  • Demonstration of sustained, high performance in current position and strong aptitude for learning
  • High sense of urgency in particular with regards to customer service orientation
  • Strong business acumen and ability to understand market opportunities
  • Strong knowledge of the business and market in the assigned territory is preferred
  • Ability to thrive in a highly driven culture that is performance based, fast paced, and results oriented
  • Must maintain a high degree of integrity and be highly ethical at all times

Interviews are being conducting right away. Please apply for this opportunity immediately.

We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet

Employment Type: FULL_TIME

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