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Customer Representative Medical Jobs (NOW HIRING)

TTF

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Patient Access Representative and Hospital Admitting

Glendale, AZ · On-site

$18 - $21/hr

... customer service, and be computer literate ... TTF is a search and staffing company that partners with hospitals, physician groups, TPA's, medical ...

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Customer Representative Medical information

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How much do customer representative medical jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer representative medical in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.19 per hour, depending on experience, location, and employer.

What is a customer representative medical?

Customer Representative Medical positions involve assisting patients, healthcare professionals, or clients with questions or issues related to medical products, services, or insurance. These representatives typically handle inquiries, provide information about medical procedures or coverage, resolve complaints, and ensure customer satisfaction. They may work for hospitals, insurance companies, pharmaceutical firms, or medical equipment suppliers, acting as a vital link between the organization and its clients. Strong communication skills and knowledge of medical terminology are important for success in this role.

How does a customer representative medical typically collaborate with healthcare professionals and internal teams?

Customer Representative Medical professionals often serve as a bridge between patients, healthcare providers, and internal departments such as billing and technical support. They regularly communicate with doctors, nurses, and insurance coordinators to resolve patient inquiries, provide product information, and facilitate smooth service delivery. Effective collaboration is essential, as these representatives must accurately relay information, coordinate follow-ups, and ensure compliance with healthcare regulations. This teamwork-focused environment helps maintain high service standards and supports positive patient outcomes.

What are the key skills and qualifications needed to thrive as a customer representative medical, and why are they important?

To thrive as a Customer Representative Medical, you need a solid understanding of medical terminology, healthcare processes, and customer service, often supported by a high school diploma or associate’s degree. Familiarity with CRM systems, healthcare databases, and insurance billing software is typically required. Excellent communication, active listening, and problem-solving skills help build trust and address patient or client concerns effectively. These competencies are essential for ensuring accurate information exchange, patient satisfaction, and efficient resolution of healthcare-related inquiries.

What is the difference between Customer Representative Medical vs Customer Service Representative?

AspectCustomer Representative MedicalCustomer Service Representative
Required CredentialsHigh school diploma; certification in medical billing or coding often preferredHigh school diploma; customer service training
Work EnvironmentHealthcare offices, hospitals, clinicsRetail stores, call centers, corporate offices
Employer & Industry UsageHealthcare providers, insurance companiesVarious industries including retail, telecom, banking
Common Search & Comparison IntentUnderstanding roles in healthcare customer supportGeneral customer service roles across industries

Customer Representative Medical focuses on assisting patients and healthcare clients, often requiring medical-specific knowledge and certifications. In contrast, Customer Service Representative handles general customer inquiries across various industries, with less emphasis on medical credentials. Both roles involve communication skills but serve different industry needs.

What cities are hiring for Customer Representative Medical jobs?

Cities with the most Customer Representative Medical job openings:

What states have the most Customer Representative Medical jobs?

States with the most job openings for Customer Representative Medical jobs include:

What are popular job titles related to Customer Representative Medical jobs?

For Customer Representative Medical jobs, the most frequently searched job titles are:

Customer Representative Medical jobs near you

Revenue Cycle Representative/Medical Receptionist

Middletown, RI • On-site

Aspire Dermatology LLC
Outpatient Health Care • 51 - 200 employees
Learn more about Aspire Dermatology LLCexternal

$20 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

We are seeking a Professional, High Energy Revenue Cycle Representative/Medical Receptionist to help us provide excellent customer service and quality of care to our patients.

Company description: Aspire Dermatology, with twelve offices conveniently located throughout Rhode Island, is a highly professional provider of a full range of dermatology services from skin screenings and cosmetic procedures to Mohs surgery.

If you're looking for an opportunity to grow your career and be surrounded by some amazing teammates you have found it with Aspire Dermatology. We offer competitive wages, benefits, and flexibility to our staff in twelve office locations throughout Rhode Island. Please apply today for an interview and please remember to bring your smile!

Hours: Full Time, 40 hours, Monday -- Friday 8:00 am -- 5:00 pm (or similar hours, must be flexible)

Pay rate range: $20.00 - $23.00 per hour, based on education, certifications, and experience.

Job Description: Multi-functional role, providing administrative, front desk and billing duties to ensure excellent quality of care to patients.

Responsibilities of the Revenue Cycle Representative/Medical Receptionist:

  • Providing excellent customer service to our patients and our teammates, understanding demographics 
  • Insurance verification 
  • Prior authorization & referral 
  • Collecting deductibles, co-pays & co-insurance, balancing cash drawer and reconcile end of day 
  • Answering phone calls with patient inquiries 
  • Confirming insurance information 
  • Data entry
  • Scheduling appointments, 
  • Faxing and using EMR software, 
  • Maintain patient confidentiality and HIPAA compliance 
  • Must be commutable to all Aspire offices as needed, and participate in a minimum of a four office rotation

Qualifications of the Revenue Cycle Representative/Medical Receptionist:

  • Associate's degree, OR: 2 years’ experience in a healthcare administration setting preferred
  • Strong computer skills; Must be able work with various computer programs effectively and efficiently, including but not limited to, Windows 10, Microsoft Office Excel, Word and Outlook, and Google Chrome/Firefox.
  • CPT/ICD 10 coding
  • 40 WPM; A typing test will be given
  • Influenza vaccination is mandatory
  • Proficient in spelling and grammar of English language
  • Reliable transportation is a must.
  • Attention to detail and ability to utilize skills interchangeably to all areas of medical practice 
  • Knowledge of Medical Terminology/Anatomy preferred
  • Ability to interact in a highly professional manner with patients, co-workers, and supervisors

Physical Demands:

The following is a non-exhaustive list of the physical demands of this position: 

The employee must be able to sit; stand (including prolonged standing); use hands to handle and feel; reach with hands and arms; walk (including prolonged walking); climb stairs and stepstools; balance; push and pull heavy objects such as wheel chairs; stoop; kneel; crouch; squat; crawl; twist; pinch; write; type; grip; speak; hear; and smell. The employee must also be able to lift and move objects weighing up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Provided that they would not cause the company undue hardship, Aspire Dermatology will provide reasonable accommodations to qualified employees with disabilities to enable them to perform the essential functions of their position.

Benefits available to the Revenue Cycle Representative/Medical Receptionist:

  • 401(k)
  • Health insurance
  • Dental insurance
  • Vision insurance
  • AD&D insurance
  • Paid time off
  • Employee assistance program
  • Employee discount
  • Opportunities for advancement
  • On-the-job training

  • Scrubs will be provided

For more information about our practice, please visit us at www.aspiredermatology.com

Aspire Dermatology participates in E-Verify to confirm employment eligibility for all newly hired employees.



First shift, Monday through Friday
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