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Customer Reliability Engineer Jobs in Oregon (NOW HIRING)

$101K - $161K/yr

You'll have firsthand experience in being part of a rapidly growing product with a passionate group of engineers that unapologetically put product reliability and customer experience first. We deeply ...

Manufacturing Engineer, Reliability

Lake Oswego, OR · On-site

$105K - $132K/yr

Manufacturing Engineer, Reliability We are expanding our team and seeking a talented Design and ... Interface with internal and external customers to evaluate substrate designs and provide design for ...

OR · Hybrid

$129K - $140K/yr

The Systems Engineering team supports key infrastructure within Amwell's data center and cloud ... Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer ...

OR · On-site

Collaborate with architecture, hardware, firmware, software, and Customer engagement teams to improve system quality and reliability. * Build and maintain SRE-style validation infrastructure ...

OR · Hybrid

If you have an SRE or platform background, possess the coding chops to build robust tooling, and thrive when collaborating directly with customers on complex technical challenges, this role is a ...

OR · Hybrid

$104K - $143K/yr

If you have an SRE or platform background, possess the coding chops to build robust tooling, and thrive when collaborating directly with customers on complex technical challenges, this role is a ...

OR · On-site

$57 - $75.75/hr

NVIDIA GPU Cloud Computing team works with customers across the entire company, and the ability to ... If you're a creative and autonomous engineer with a real passion for technology, we want to hear ...

Senior Infrastructure Engineer - Postgres

OR · Remote

$108K - $147K/yr

Mentor and enable engineers , helping the team scale effectively as customer adoption grows. About You * Experience: 7+ years in SRE, DevOps, or infrastructure engineering , with a track record of ...

Monitor production and development environments, proactively identifying and resolving issues before they impact customers * Contribute to incident response, SRE practices, and continuous improvement ...

OR · On-site

$103K - $142K/yr

NVIDIA is looking for a Senior Network Reliability Engineer to support and maintain our cloud and ... customers on network related issues. They will also be responsible for engaging with external ...

We are seeking a Director of SRE who operates with a Customer-First mindset and an unwavering sense of ownership. You will be the organizational architect who evolves SRE from a traditional support ...

Principal Software Engineer

$134K - $180K/yr

Over 1.5 million customers and more than a billion people in over 180 countries use Docusign ... We are looking for a Principal SRE who doesn't just manage systems, but transforms them. You are an ...

Senior Software Engineer - Postgres

OR · Remote

$122K - $161K/yr

... reliability. * Develop APIs and integrations that expose new Postgres functionality to customers ... Experience: 6+ years in software engineering, ideally with experience building or operating ...

You will spend the majority of your time engaged with customer engineering teams on JVM performance tuning, troubleshooting, reliability engineering, and architectural guidance. Strong relationship ...

... customer facing teams, the Cloud Operations Leader embeds modern SRE and SysOps practices into the delivery and operation of cloud and hybrid solutions. Location: * Remote - US / Canada What You'll ...

Senior Software Engineer - Postgres

OR · Remote

$122K - $161K/yr

... reliability. * Develop APIs and integrations that expose new Postgres functionality to customers ... Experience: 6+ years in software engineering, ideally with experience building or operating ...

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Customer Reliability Engineer information

See Oregon salary details

$64.5K

$124.7K

$149.1K

How much do customer reliability engineer jobs pay per year?

As of Jun 10, 2026, the average yearly pay for customer reliability engineer in Oregon is $124,731.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,400.00 and $136,400.00 per year, depending on experience, location, and employer.

How does a Customer Reliability Engineer typically interact with both clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

What is a Customer Reliability Engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What are the key skills and qualifications needed to thrive as a Customer Reliability Engineer, and why are they important?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.
What are popular job titles related to Customer Reliability Engineer jobs in Oregon? For Customer Reliability Engineer jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Customer Reliability Engineer jobs in Oregon look for? The top searched job categories for Customer Reliability Engineer jobs in Oregon are:
What cities in Oregon are hiring for Customer Reliability Engineer jobs? Cities in Oregon with the most Customer Reliability Engineer job openings:
FedRAMP Site Reliability Engineer (FedSRE) - CloudVision

FedRAMP Site Reliability Engineer (FedSRE) - CloudVision

Arista Networks

$101K - $161K/yr

Full-time

Medical, Dental, Vision

Posted 15 days ago


Job description

Company Description

Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.

At Arista we value the diversity of thought and perspectives that each employee brings to the table. We  believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.

Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.

Job Description

Who You'll Work With
We're looking for Site Reliability Engineers to join Arista's FedRAMP CloudVision-as-a-Service (CVaaS) SRE team. 

SREs at Arista combine strong software engineering background, systems architecture knowledge, with passion for operating production systems at scale. We are responsible for our global CloudVision service fleet, ensuring scalability, reliability, and stability. You'll have firsthand experience in being part of a rapidly growing product with a passionate group of engineers that unapologetically put product reliability and customer experience first. We deeply believe in building highly automated and self-sustaining environments, prioritizing safe and efficient operations that leverage cutting edge technologies and tools. 
What You'll Do

As an SRE you'll have the chance to be drive, develop, and lead projects in any of the following areas, with FedRAMP perspective: 

  • Data Platform (NetDL) Architecture and Performance
  • Capacity Planning
  • Autoscaling
  • Disaster Recovery
  • Observability
  • Change Management - CI/CD
  • Service Network Architecture 
  • Cost Optimizations
  • Infrastructure and Cloud-First Application Security

You will also be joining FedRAMP on-call rotation split between West and East coast timezones.

Arista's CloudVision is an enterprise network management and streaming telemetry SaaS offering. CloudVision stack is built entirely Kubernetes-native. Familiarity with GCP (Google Cloud Platform) and GKE (Google Kubernetes Engine) is preferred. Our technical stack includes but not limited to: Golang, Python, Ansible/Pulumi, Bash. You will be expected to develop, operate, and work with many different types of databases, both directly on Kubernetes or leveraging managed DB products. We integrate with many different Open Source Software (OSS) projects that both power our microservices stack, monitoring infrastructure, and much more. 

Qualifications
  • BS or MS in Computer Science or a related technical field, or equivalent practical experience
  • 5+ years of software engineering experience
  • U.S. Citizenship required
  • Experience managing FedRAMP SaaS environments or other highly regulated systems
  • Proven experience developing or managing deployments of distributed database systems or large-scale SaaS applications
  • Proficiency in Python, Go (Golang), or other programming languages
  • Strong scripting skills in Bash or other scripting languages

Compensation Information
The new hire base pay for this role has a pay range of $101,000 to $161,000 across the US. Arista offers different pay ranges based on work location, so that we can offer consistent and competitive pay appropriate to the market. The actual base pay offered will be based on a wide range of factors, including skills, qualifications, relevant experience, and work location. The pay range provided reflects base pay only and in addition certain roles may also be eligible for discretionary Arista bonuses and equity. Employees in Sales roles are eligible to participate in Arista's Sales Incentive Plan, which pays commissions calculated as a percentage of eligible sales. US-based employees are also entitled to benefits including medical, dental, vision, wellbeing, tax savings and income protection. The recruiting team can share more details during the hiring process specific to the role and location.

Additional Information

Arista Networks is an equal opportunity employer.  Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law.  All your information will be kept confidential according to EEO guidelines.