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Customer Reliability Engineer Jobs in Portland, OR

Site Reliability Engineer

Lake Oswego, OR · On-site

$105K - $145K/yr

Whether it's helping customers build and maintain infrastructure, design and construct buildings ... Essential Skills & Experience * 3+ years of professional experience in SRE, DevOps, or Cloud ...

Manufacturing Engineer, Reliability

Lake Oswego, OR · On-site

$105K - $132K/yr

Manufacturing Engineer, Reliability We are growing our Advanced Component Technologies team and ... Partner with internal and external customers to evaluate substrate designs and provide design-for ...

Vice President, Reliability

Vancouver, WA · On-site

$188K - $242K/yr

The Vice President, Reliability will help accelerate engineering velocity, improve customer experience and trust, reduce operational risk, and expand the impact of shared platform capabilities across ...

WPM C4 Quality and Reliability Engineer

Hillsboro, OR · On-site

$78K - $101K/yr

As a Quality and Reliability Engineer (QRE), you will be part of FQRL (Foundry Quality, Reliability ... Manage customer quality (both internal and external) issues on products.Extract and Analyze data to ...

As a Quality and Reliability Engineer (QRE), you will be part of FQRL (Foundry Quality, Reliability ... Manage customer quality (both internal and external) issues on products. Extract and Analyze data ...

Sr. DevOps Engineer

Portland, OR · On-site

$75 - $85/hr

... across customer manufacturing floors. This is a full-time position working directly with our ... E roles shipping production Linux systems * Deep curiosity for software, infrastructure, and ...

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Customer Reliability Engineer information

See Portland, OR salary details

$64.7K

$125.1K

$149.5K

How much do customer reliability engineer jobs pay per year?

As of Aug 26, 2026, the average yearly pay for customer reliability engineer in Portland, OR is $125,111.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,700.00 and $136,800.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Portland, OR?

For Customer Reliability Engineer jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in Portland, OR look for?

The top searched job categories for Customer Reliability Engineer jobs in Portland, OR are:

What cities near Portland, OR are hiring for Customer Reliability Engineer jobs?

Cities near Portland, OR with the most Customer Reliability Engineer job openings:

Site Reliability Engineer

Trimble

Lake Oswego, OR • On-site

$105K - $145K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago


Trimble rating

8.1

Company rating: 8.1 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

50th of 159 rated electronics manufacturers


Job description

Architect the Future of Enterprise Cloud: Become Our Next Enterprise Cloud Engineer!

Ready to make a tangible impact on global industries using cutting-edge AI? Trimble is looking for a passionate problem-solver like you to join our Vista Cloud Operations team and serve as the technical heartbeat for our most prestigious enterprise customers, bridging the gap between complex infrastructure and real-world success by ensuring our global network of construction partners operates at peak performance through seamless Azure integrations and proactive site reliability.

About Us

Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modelling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress.

AECO: The Trimble AECO segment provides digital construction solutions that increase precision and productivity for Architecture, Engineering, Construction, and Operations.

What Makes This Role Great:

In this role, you'll be the primary technical authority for our enterprise TC1 cloud customers, directly influencing the stability and scalability of the infrastructure that powers global construction. You will move beyond standard support to become a "visionary pragmatist," using AI and advanced monitoring tools to evolve cloud environments proactively and mentor fellow engineers in a high-impact, visible position.

Key Exciting Responsibilities
  • Spearhead Enterprise Cloud Success: Serve as the primary technical escalation point for enterprise customers, lead high-level infrastructure discussions, and resolve complex issues.

  • Automate and Innovate: Create and maintain sophisticated deployment pipelines to ensure standard automations support the unique complexities of enterprise-level environments.

  • Engineer Precise Solutions: Ensure seamless integrations between Trimble products and third-party applications by leveraging Microsoft Azure integration technologies.

  • Drive Site Reliability: Proactively improve customer cloud infrastructure using AI, New Relic monitoring, and data-driven insights to ensure maximum uptime and performance.

Essential Skills & Experience
  • 3+ years of professional experience in SRE, DevOps, or Cloud Engineering within enterprise software environments.

  • Azure Mastery: Extensive hands-on experience with Microsoft Azure platforms and integration technologies.

  • Infrastructure as Code: Proven expertise using Terraform for infrastructure design and implementation.

  • CI/CD & Scripting: Strong proficiency in PowerShell and Bash, along with experience managing GitHub Actions and Azure DevOps pipelines.

Bonus Points For:
  • Direct experience with Trimble CMS software or specific Vista products.

  • Knowledge of industry-specific best practices and workflows within the construction or engineering sectors.

Logistics

Location: In-Office (Lake Oswego, OR; Westminster, CO)

Travel Requirement: 5%

Why You Will Love Working With Us

At Trimble, we're not just a company that "does good"-we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.

You'll work on projects that truly matter: Our purpose-driven culture means you'll help build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide.

Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging.

Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You will find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."

Cloud Engineer, DevOps, SRE, Azure, Terraform, Site Reliability Engineer, Enterprise Software, CI/CD, New Relic, PowerShell, Construction Techno

Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.

Hiring Range

$105,600.00-$145,200.00

Pay Rate Type

Salary

Bonus Eligible?

Yes

Commission Eligible?

No


Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.


How to Apply: Please submit an online application for this position by clicking on the 'Apply Now' button located in this posting.


Application Deadline: Trimble accepts applications on an ongoing basis until the position is filled.

At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values-Belong, Innovate, and Grow-we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under "Corporate Governance."

Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.

Candidate Privacy Notices by Country

If you need assistance or would like to request an accommodation in connection with the application process, please contact careers@trimble.com.


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