ZipRecruiter

Log In

1

Customer Reliability Engineer Jobs in Portland, OR

IndustrialEnet

Systems Engineer

Wilsonville, OR · On-site

The ideal candidate understands the unique operational, regulatory, and reliability requirements of ... Support customer audits, inspections, and regulatory reviews. Collaboration & Leadership: * Work ...

IndustrialEnet

Systems Engineer

Wilsonville, OR · On-site

The ideal candidate understands the unique operational, regulatory, and reliability requirements of ... Support customer audits, inspections, and regulatory reviews. Collaboration & Leadership: * Work ...

IndustrialENet

Systems Engineer

Wilsonville, OR · On-site

The ideal candidate understands the unique operational, regulatory, and reliability requirements of ... Support customer audits, inspections, and regulatory reviews. Collaboration & Leadership: * Work ...

IndustrialEnet

Systems Engineer

Wilsonville, OR · On-site

The ideal candidate understands the unique operational, regulatory, and reliability requirements of ... Support customer audits, inspections, and regulatory reviews. Collaboration & Leadership: * Work ...

Weir Group

Plant Engineer

Portland, OR · On-site

We help our customers extract the resources the world needs more efficiently and more sustainably ... Design and implement upgrades to existing equipment and systems to improve safety, reliability, and ...

previous page

Showing results 41-60

All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Portland, OR

Customer Reliability Engineer information

See Portland, OR salary details

$64.7K

$125.1K

$149.5K

How much do customer reliability engineer jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer reliability engineer in Portland, OR is $125,111.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,700.00 and $136,800.00 per year, depending on experience, location, and employer.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) works with clients to ensure the reliability, performance, and availability of products or services. They analyze system issues, develop solutions, and often collaborate with engineering teams to improve infrastructure and customer experience, typically using monitoring tools and technical expertise. CREs may also provide technical support and guidance to help clients optimize their use of the company's offerings.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.
What are popular job titles related to Customer Reliability Engineer jobs in Portland, OR? For Customer Reliability Engineer jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Customer Reliability Engineer jobs in Portland, OR look for? The top searched job categories for Customer Reliability Engineer jobs in Portland, OR are:
What cities near Portland, OR are hiring for Customer Reliability Engineer jobs? Cities near Portland, OR with the most Customer Reliability Engineer job openings:
Customer Reliability Engineer jobs near you

Senior Engineer, Quality Engineering

Analog Devices

Beaverton, OR • On-site

$92K - $124K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Analog Devices rating

8.5

Company rating: 8.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

33rd of 156 rated electronics manufacturers

Job description

About Analog Devices
Analog Devices, Inc. (NASDAQ: ADI) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI ensures today's innovators stay Ahead of What's Possible. Learn more at www.analog.com and on LinkedIn and X.
Position:
Senior Engineer, Quality Engineering
Job Description Summary:
ADI is seeking an experienced Quality Engineer to support Quality Engineering activities related to Wafer Manufacturing in Beaverton, OR. The Quality organization's goal is to achieve customer satisfaction by driving continuous improvement through a systematic approach to quality management, defect reduction and prevention. This position will require engagement across departments driving and leading cross-functional problem solving and continuous improvement activities.
Job Description:
Responsibilities include, but are not limited to:
  • Proactive involvement in the resolution of customer issues; act as the "Voice of the Customer" during discussions that could impact product quality.
  • Facilitate the use of structured problem-solving tools in root-cause investigation and corrective action identification.
  • Interface with internal and external customers regarding field returns or other customer-related concerns. Analyze customer returns, respond with 8D reports and continuous improvement summaries.
  • Write/update quality and operational specifications (working with other departments/sites as needed).
  • Evaluate non-conforming material and support risk assessment and disposition of the material.
  • Collaborate with procurement and supplier management teams to drive continuous improvement and corrective actions at suppliers as required.
  • Interpretation of SEM/TEM images and EDX data to solve electrical and defect problems.
  • Training and mentoring other quality or process/equipment engineers on core tools including SPC, FMEA and MSA.
  • Lead and/or collaborate with cross-functional teams to ensure expedited closure of complex product and process quality issues from initiation to closure.
  • Perform audits of key suppliers, typically within the USA, however, may require international travel.
  • Active participation in audits from customers and certification authorities; a direct interface to convey the capability and responsiveness of ADI to customer requirements; ability to engage with customers on both technical and inter-personal levels.
  • Collaborate with product, process, design, failure analysis and reliability engineering organizations to drive quality improvements & implementation of quality management system (QMS).
  • Work with counterparts across the internal fabs to share results, best practices, and provide comparable data.

Education and Experience Requirements:
  • Master's degree in Process/Microelectronic Engineering, Electrical Engineering or related field with 3+ years relevant experience or Bachelor's degree with 5+ years relevant experience.
  • Experience in semiconductor industry functional areas like Quality, Process, Product or Yield engineering.
  • Strong technical knowledge of semiconductor manufacturing processes including CMOS and Bipolar device technologies with experience in process and device related defect characterization and failure mechanisms.

Minimum Qualifications:
  • Outstanding communication skills in difficult/diverse situations; level-headed and articulate to handle interactions with executive management, key customers and process auditors.
  • Excellent project planning, scheduling, documentation, training and coordination.
  • Strong attention to detail and root cause analysis that will help support our organization's zero-defect initiative.
  • Confident in personal technical expertise; self-driven/tenacious to acquire knowledge as situations dictate.
  • Ability to work in a Clean Room Environment.
  • Excellent knowledge of problem-solving tools like 8D, DMAIC, 5-Why, Fishbone analysis, etc.

Preferred Qualifications:
  • Good knowledge of Quality Management System (QMS) in high volume semiconductor manufacturing environment and understanding of risk management using FMEA and Control Plan tools
  • Quality certifications like ASQ Six Sigma Green Belt or Black Belt, CQE, etc.
  • Familiarity with industry quality standards like IATF16949/ISO9001

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process.
Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.
EEO is the Law: Notice of Applicant Rights Under the Law.
Job Req Type: Experienced
Required Travel: Yes, 10% of the time
Shift Type: 1st Shift/Days
The expected wage range for a new hire into this position is $95,600 to $131,450.
  • Actual wage offered may vary depending on work location, experience, education, training, external market data, internal pay equity, or other bona fide factors.
  • This position qualifies for a discretionary performance-based bonus which is based on personal and company factors.
  • This position includes medical, vision and dental coverage, 401k, paid vacation, holidays, and sick time, and other benefits.

What Analog Devices employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Analog Devices logo

About Analog Devices

Sourced by ZipRecruiter

Analog Devices (NASDAQ: ADI) designs and manufactures semiconductor products and solutions. We enable our customers to interpret the world around us by intelligently bridging the physical and digital worlds with unmatched technologies that sense, measure and connect.

Industry

Electrical equipment, appliance, and component manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Norwood, MA, US

Year founded

1965

View All Analog Devices Jobs

Apply