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Customer Reliability Engineer Jobs in Minnesota (NOW HIRING)

AGCO

Reliability Engineer

Jackson, MN

$96.90K - $122K/yr

Certified Reliability Engineer (CRE) preferred; willingness to obtain CRE certification desired ... High attention to detail and quality, with an extreme sense of urgency in meeting customer ...

AGCO

Reliability Engineer

Jackson, MN · On-site

$96.90K - $122K/yr

Certified Reliability Engineer (CRE) preferred; willingness to obtain CRE certification desired ... High attention to detail and quality, with an extreme sense of urgency in meeting customer ...

AGCO

Reliability Engineer

Jackson, MN

$96.90K - $122K/yr

Certified Reliability Engineer (CRE) preferred; willingness to obtain CRE certification desired ... High attention to detail and quality, with an extreme sense of urgency in meeting customer ...

Deloitte

Manager, ServiceNow SRE Engineer

Minneapolis, MN · On-site

$59.50 - $79/hr

Manager, ServiceNow SRE Engineer Role Overview: As a Manager, ServiceNow SRE Engineer , you will ... Customer-Centric Engineering: Develop lean engineering solutions through rapid, inexpensive ...

Medtronic

Principal Reliability Engineer

Moundsview, MN · On-site

$108.70K - $136.80K/yr

In this exciting role as a Principal Reliability Engineer supporting the Post Market Quality ... Customer Interaction: Provide technical support to customers and field personnel regarding ...

Deloitte

ServiceNow SRE Engineering Manager

Minneapolis, MN · On-site

$59.50 - $79/hr

As a Manager, ServiceNow SRE Engineer , you will actively engage in your engineering craft, taking ... Customer-Centric Engineering: Develop lean engineering solutions through rapid, inexpensive ...

Deloitte

Manager, SRE Engineer - PxE ERM

Minneapolis, MN · On-site

$59.50 - $79/hr

As a Manager, SRE Engineer , you will actively engage in your engineering craft, taking a hands-on ... Customer-Centric Engineering: Develop lean engineering solutions through rapid, inexpensive ...

Deloitte

SRE Engineering Manager - PxE ERM

Minneapolis, MN

$59.50 - $79/hr

As a Manager, SRE Engineer , you will actively engage in your engineering craft, taking a hands-on ... Customer-Centric Engineering: Develop lean engineering solutions through rapid, inexpensive ...

Medtronic

Sr Reliability Engineer

Plymouth, MN · Hybrid

In this exciting role as a Senior Reliability Engineer supporting the Post Market Quality ... Customer Interaction: Provide technical support to customers and field ...

Medtronic

Sr Reliability Engineer

Plymouth, MN · On-site

We offer our physician customers a comprehensive suite of products and therapies to treat varying ... In this exciting role as a Senior Reliability Engineer supporting the Post Market Quality ...

Medtronic

Sr Reliability Engineer

Plymouth, MN · Hybrid

In this exciting role as a Senior Reliability Engineer supporting the Post Market Quality ... Customer Interaction: Provide technical support to customers and field ...

THOMSON REUTERS

Delivery Manager, SRE

Eagan, MN · Hybrid

This team manages reliability engineering/SRE, ongoing change planning and implementation, incident detection and resolution, and compliance for a portfolio of customer-facing applications and ...

skywater

Reliability Principal Engineer

Minneapolis, MN · On-site

$107K - $134.70K/yr

As a Reliability Engineer in our organization, you will be responsible for ensuring the robustness ... Represent reliability in executive program reviews and customer engagements, communicate technical ...

ME Global

Process Reliability Engineer

Duluth, MN

$80K - $100K/yr

... the customer requirements. This position will also assist in the development of systems and ... Recommend engineering changes to correct and improve the operating capabilities of plant facilities ...

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All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Minnesota

Customer Reliability Engineer information

See Minnesota salary details

$59.7K

$115.5K

$138.1K

How much do customer reliability engineer jobs pay per year?

As of May 31, 2026, the average yearly pay for customer reliability engineer in Minnesota is $115,544.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,400.00 and $126,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Reliability Engineer, and why are they important?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a Customer Reliability Engineer typically interact with both clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is a Customer Reliability Engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

What are popular job titles related to Customer Reliability Engineer jobs in Minnesota? For Customer Reliability Engineer jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Customer Reliability Engineer jobs in Minnesota look for? The top searched job categories for Customer Reliability Engineer jobs in Minnesota are:
What cities in Minnesota are hiring for Customer Reliability Engineer jobs? Cities in Minnesota with the most Customer Reliability Engineer job openings:
Customer Reliability Engineer jobs near you
Infographic showing various Customer Reliability Engineer job openings in Minnesota as of May 2026, with employment types broken down into 95% Full Time, 3% Part Time, 1% Temporary, and 1% Contract. Highlights an 78% Physical, 9% Hybrid, and 13% Remote job distribution, with an average salary of $115,544 per year, or $55.5 per hour.
Reliability Engineer

Reliability Engineer

AGCO

Jackson, MN

$96.90K - $122K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

AGCO rating

8.8

Company rating: 8.8 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

34th of 415 rated machine equipment manufacturers

Job description

Not everyone can claim to feed the world, but it is part of our every day. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity to work, building a better and more sustainable world. Join our extraordinary team today!     


Your Impact  

  • Develop Reliability, Availability and Maintainability models using techniques such as Reliability Block Diagram (RBD), Fault Tree Analysis (FTA) and Monte Carlo Simulation, Reliability Growth Testing, Accelerated Life Testing (HALT and ALT). 

  • Perform analysis including mean-time-between-failure (MTBF) predictions; parts stress analysis, Failure Mode Effects Analysis  (SFMEA and DFMEA), Warranty Analysis. 

  • Responsible for producing accurate reliability analyses, suggestions and improvements, and developing reliability and validation requirements for assigned products in a timely manner. 

  • Perform failure reporting, analysis and corrective action (FRACAS) on assigned products including data analysis and trend analysis. 

  • Testing and Verification: perform reliability testing, reports, charts, diagrams and analysis through product lifecycle, recommend/implement test methods and statistical process control procedures for achieving required levels of product reliability and assist with defining verification and validation activities for new products.  

 
Your Experience and qualifications  

  • Bachelor's degree in engineering Discipline with 0-7 years of diverse work experience in Reliability Engineering and/or Reliability Modeling, or Electrical, Mechanical, or Software engineering. Comfortable with oral/written communication, leadership, interpersonal, and relationship-building skills.  Certified Reliability Engineer (CRE) preferred; willingness to obtain CRE certification desired. 

  • Highly capable of understanding the overall picture and seeing future trends. High attention to detail and quality, with an extreme sense of urgency in meeting customer requirements and schedules.  

  • Exposure to reliability prediction and analysis tools such as Reliasoft and/or Relyence Products, and programming languages such as R and/or Python are desired 

  • Familiar with Reliability Engineering for agricultural or similar products based on application expected. Familiar in Basics of Mechanics (Vibration, Thermal, Thermo-Mechanical, etc.) and product validation methods regarding lifetime requirement and testing 

  • Understanding and knowledge of reliability tools, equipment, standards, and root cause analysis. Assist in risk management assessments of new designs and updates to release products    

  • Data Reporting: Develop and maintain Tableau reports for validation/ engineering 

 Your Benefits    

  • Health care and wellness plans   

  • Dental and vision plans   

  • Flexible and virtual work options (where available)   

  • 401(k) Savings Plan with company match   

  • Employee Stock Purchase Plan offering eligible employees the ability to purchase AGCO stock at a discounted price   

  • Paid holidays and paid time off   

  • Health savings and flexible spending accounts   

  • Reimbursement for continuing education   

  • Life insurance and other supplemental insurance plans 

Your Workplace  

You will work with your wonderful AGCO colleagues from Jackson, USA (Onsite)  

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives.  

Join us as we bring agriculture into the future and apply now!  

What AGCO employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About AGCO

Sourced by ZipRecruiter

AGCO is a global leader in the design, manufacture and distribution of agricultural equipment with a dynamic portfolio of exciting brands such as Fendt, Massey Ferguson, and Gleaner which deliver innovative and efficient solutions to farmers in North America through a comprehensive product line-up and smart farming software solutions.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

Year founded

1990

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