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Customer Reliability Engineer Jobs in Delaware (NOW HIRING)

Best Egg

DevSecOps Engineer II

Wilmington, DE · On-site

$115K - $130K/yr

As a Barclays company, we combine the agility and customer focus of a fintech with the global reach ... You will influence technical direction, improve reliability and risk posture, and drive measurable ...

Best Egg

DevSecOps Engineer II

Wilmington, DE

$115K - $130K/yr

As a Barclays company, we combine the agility and customer focus of a fintech with the global reach ... You will influence technical direction, improve reliability and risk posture, and drive measurable ...

Best Egg

DevSecOps Engineer II

Wilmington, DE · On-site

$115K - $130K/yr

As a Barclays company, we combine the agility and customer focus of a fintech with the global reach ... You will influence technical direction, improve reliability and risk posture, and drive measurable ...

Hologic

Product Quality Engineer 3

Newark, DE · On-site

$85K - $133K/yr

... customer complaints, conduct risk assessments and root cause analyses, and drive data-based solutions that enhance product quality and reliability. Collaborating across Engineering, Manufacturing ...

Hologic Inc.

Product Quality Engineer 3

Newark, DE

$85K - $133K/yr

... customer complaints, conduct risk assessments and root cause analyses, and drive data-based solutions that enhance product quality and reliability. Collaborating across Engineering, Manufacturing ...

ClifyX

GenAI Engineer

Wilmington, DE · On-site

... customer analytics. • Build, fine-tune, and deploy ML models and LLMs for credit scoring, AML ... mission-critical reliability, scalability, interoperations. Founded in 1998, the company is ...

Hologic Inc.

Lead Systems Engineer

Newark, DE · On-site

$119K - $186K/yr

... and customer-focused solutions throughout the product lifecycle. Key Responsibilities System ... reliability, and sustainability. Stakeholder & Project Support o Collaborate with product ...

Hologic

Lead Design Assurance Engineer

Newark, DE · On-site

$119K - $186K/yr

Familiarity with reliability modeling and testing for electro-mechanical devices and capital ... Customer-focused, committed to developing innovative solutions that enhance product safety ...

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All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Delaware

Customer Reliability Engineer information

See Delaware salary details

$61.1K

$118.1K

$141.1K

How much do customer reliability engineer jobs pay per year?

As of Jul 19, 2026, the average yearly pay for customer reliability engineer in Delaware is $118,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,600.00 and $129,100.00 per year, depending on experience, location, and employer.

How does a Customer Reliability Engineer typically interact with both clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A Customer Reliability Engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They often work closely with development and support teams to troubleshoot issues, optimize systems, and implement solutions that improve customer experience, using tools like monitoring software and incident management processes.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much does an SRE get paid?

SREs (Site Reliability Engineers) typically earn a median annual salary ranging from $100,000 to $150,000, depending on experience, location, and company size. Senior SREs with specialized skills in automation, cloud platforms, and monitoring tools can earn higher salaries, often exceeding $180,000 annually.

What is a Customer Reliability Engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What engineers make $500,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or cloud engineering can reach or exceed $500,000 annually, especially with bonuses, stock options, and extensive experience. High compensation often requires advanced skills, certifications, and leadership roles within large technology companies or consulting firms.

What are the key skills and qualifications needed to thrive as a Customer Reliability Engineer, and why are they important?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

Will AI replace SRE jobs?

AI can automate certain tasks within the Customer Reliability Engineer role, such as monitoring, incident response, and data analysis, but it is unlikely to fully replace SRE jobs. SREs focus on designing reliable systems, troubleshooting complex issues, and making strategic decisions that require human judgment. AI tools are intended to augment SREs' capabilities rather than eliminate the need for their expertise.
What are popular job titles related to Customer Reliability Engineer jobs in Delaware? For Customer Reliability Engineer jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Customer Reliability Engineer jobs in Delaware look for? The top searched job categories for Customer Reliability Engineer jobs in Delaware are:
What cities in Delaware are hiring for Customer Reliability Engineer jobs? Cities in Delaware with the most Customer Reliability Engineer job openings:
Customer Reliability Engineer jobs near you
DevSecOps Engineer II

DevSecOps Engineer II

Best Egg

Wilmington, DE • On-site

$115K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Best Egg, now part of Barclays, is a market-leading, tech-enabled financial platform helping people build financial confidence through innovative lending solutions and financial health tools. As a Barclays company, we combine the agility and customer focus of a fintech with the global reach, stability, and purpose of a leading financial institution-working together to create a better financial future for our customers and communities.


At Best Egg, you'll find a culture grounded in our core values-putting people first, creating clarity, delivering with excellence -enhanced by Barclays' commitment to integrity, inclusion, and long-term impact. Together, we empower our colleagues to challenge, innovate, and take ownership while making a meaningful difference in people's financial lives.


With the strength of Barclays behind us, we offer expanded opportunities for growth, development, and career mobility across a global organization-while continuing to build the products and experiences that make Best Egg unique.


We're looking for collaborative, curious problem-solvers who are excited to make an impact and grow with us.


We're proud to be an equal opportunity employer committed to building a diverse and inclusive team.


The Job: 

Join a fast-paced cloud infrastructure and application delivery team where security is embedded throughout the software lifecycle. As DevSecOps Engineer II, you will independently lead complex security engineering work across pipelines, cloud infrastructure, and runtime controls.

You will influence technical direction, improve reliability and risk posture, and drive measurable reduction of recurring security issues.

Engineers joining Best Egg's Information Technology Organization can expect a culture centered on Continuous Delivery, Total Quality Management, Knowledge Sharing, Personal and Career Advancement, Empowerment, Innovation, and Collective Ownership.

Duties & Responsibilities
  • Lead advanced troubleshooting and resolution of complex DevSecOps incidents and platform failures.
  • Design and implement secure CI/CD patterns with strong policy enforcement and auditability.
  • Drive remediation programs for high-priority vulnerabilities and control gaps.
  • Implement scalable guardrails for secrets management, artifact integrity, and access governance.
  • Partner across teams to embed secure-by-design practices in delivery workflows.
  • Lead process improvements and define standards for secure engineering operations.
  • Coach engineers on secure coding, pipeline controls, and risk-based prioritization.
  • Support incident command activities for high-impact security events.
  • Participate in on-call rotation
Requirements

Required

  • Advanced proficiency in AWS, cloud security architecture and identity/access controls.
  • Strong experience securing CI/CD systems and deployment workflows at team scale.
  • Experience integrating multiple scanning and testing controls into release pipelines.
  • Strong knowledge of network security, endpoint hardening, and platform telemetry.
  • Proficiency in automation and scripting for policy enforcement and remediation.
  • Ability to lead multi-team technical initiatives with clear accountability.
  • Strong written and verbal communication with business and technical stakeholders.

Recommended

  • Advanced cloud security certification (AWS/Azure/GCP track).
  • Certification or strong experience in secure software delivery practices.
  • Hands-on experience with supply-chain frameworks such as SLSA or equivalent controls.
Skill Set
  • Operates independently on complex assignments with consistent accountability.
  • Provides informal leadership and mentorship for mid- and junior-level engineers.
  • Drives measurable process improvements in security, speed, and reliability.
  • Balances delivery urgency with risk reduction and operational stability.
  • Maintains deep awareness of evolving threats and defensive practices.
Success Metrics in First 90 Days
  • Establish access and working fluency across core repositories, cloud accounts, and security tooling required for the role.
  • Demonstrate ownership of assigned DevSecOps work with clear status communication and documented outcomes.
  • Deliver at least one measurable improvement to pipeline security, automation, or vulnerability risk reduction.
  • Participate effectively in incident response, triage, and post-incident follow-through appropriate to tier expectations.
  • Build productive relationships with engineering, security, and platform stakeholders while meeting sprint commitments.
$115,000 - $130,000 a year
Employee Benefits
Best Egg offers many additional benefits for our employees, including (but not limited to):
       Pre-tax and post-tax retirement savings plans with a competitive company matching
program
       Generous paid time-off plans including vacation, personal/sick time, paid short--
term and long-term disability leaves, paid parental leave, and paid company
holidays
       Multiple health care plans to choose from, including dental and vision options
       Flexible Spending Plans for Health Care, Dependent Care, and Health
Reimbursement Accounts
       Company-paid benefits such as life insurance, wellness platforms, employee
assistance programs, and Health Advocate programs
       Other great discounted benefits include identity theft protection, pet insurance,
fitness center reimbursements, and many more!
 
 
In compliance with the CCPA, Best Egg is fully committed to handling the personal information and data of employees and job applications responsibly with respect and due care. Review our CCPA Employee Policy  here 
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