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Customer Reliability Engineer Jobs in Delaware (NOW HIRING)

Site Reliability Engineering (SRE) * Enterprise observability and monitoring * Identity and shared ... customer satisfaction, and operational efficiency. Candidates must demonstrate a proven track ...

Embedded Software Engineer

DE ยท On-site

$131K - $172K/yr

The engineer will contribute to software architecture, product enhancements, and reliability validation while supporting internal teams, customers, and manufacturing operations. This position ...

Collaborate with Engineering, Quality, and Operations teams to improve manufacturability, reliability, and production efficiency. * Ensure compliance with AS9100, IPC, customer, and regulatory ...

Sr. Principal Software Engineer

Wilmington, DE ยท On-site

$121K - $167K/yr

... in delivery speed, reliability, and code quality (e.g., AI-orchestrated SDLC/TLM automation ... customer outcomes, and operational risk; proven ability to drive alignment through clear technical ...

... Customer Service. The Mechanical Desk Engineer also provides technical oversight to the contractual depots and administrative services to the Siemens Reliability and Service Managers. This position ...

Showing results 21-40

Customer Reliability Engineer information

See Delaware salary details

$61.1K

$118.1K

$141.1K

How much do customer reliability engineer jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer reliability engineer in Delaware is $118,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,600.00 and $129,100.00 per year, depending on experience, location, and employer.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) works with clients to ensure the reliability, performance, and availability of products or services. They analyze system issues, develop solutions, and often collaborate with engineering teams to improve infrastructure and customer experience, typically using monitoring tools and technical expertise. CREs may also provide technical support and guidance to help clients optimize their use of the company's offerings.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.
What are popular job titles related to Customer Reliability Engineer jobs in Delaware? For Customer Reliability Engineer jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Customer Reliability Engineer jobs in Delaware look for? The top searched job categories for Customer Reliability Engineer jobs in Delaware are:
What cities in Delaware are hiring for Customer Reliability Engineer jobs? Cities in Delaware with the most Customer Reliability Engineer job openings:
Infographic showing various Customer Reliability Engineer job openings in Delaware as of June 2026, with employment types broken down into 81% Full Time, 10% Part Time, 3% Temporary, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $118,074 per year, or $56.8 per hour.

Software Engineer [Multiple Positions Available]

J.P. Morgan

Wilmington, DE โ€ข On-site

Full-time

Medical, Retirement

Re-posted 2 days ago


Job description

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role.

JOB DESCRIPTION

Duties: Lead the modernization of legacy platforms to modern infrastructure. Design cloud-native architectures, containerize applications, and manage deployments on cloud platforms. Design and implement data pipelines for high-volume data processing, and schedule and manage data processing jobs. Develop and implement workflow automation. Manage the transmission of partner information, points, and offers in the reward system. Oversee security control procedures, including assessments and data governance. Conduct risk classification and application assessments. Identify potential risks and implement defect prevention strategies. Design and review co-branding architecture for credit cards.

QUALIFICATIONS:

Minimum education and experience required: Bachelor's degree in Computer Engineering, Computer Science, or related field of study plus five (5) years of experience in the job offered or as Software Engineer, Site Reliability Engineer, Application Support, or related occupation.

Skills Required: This position requires three (3) years of experience with the following: Automating build and deployment processes within CI/CD pipelines, managing jobs, and troubleshooting build issues using Jenkins; Automating project builds, managing dependencies, and controlling versions using Maven or Gradle. This position requires two (2) years of experience with the following: Designing and developing software applications using Java 5 or later versions; Building enterprise-level applications, including dependency injection and aspect- oriented programming, using the Spring framework; Creating microservices and standalone applications with Spring Boot; Deploying and managing containerized applications using Amazon ECS; Orchestrating containerized applications using Amazon EKS; Developing server-less applications and functions for event-driven computing using AWS Lambda; Managing and storing data and data life cycle policies using Amazon S3; Setting up, managing, and optimizing relational databases using Amazon RDS; Processing data for big data analytics using Amazon EMR; Designing, scheduling, and managing complex data workflows using Apache Airflow; Developing scripts and applications for automation and data processing using Python.

Job Location: 880 Powder Mill Road, Wilmington, DE 19803.

Full-Time. 

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.