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Customer Relationship Manager Jobs in Riverside, CA

Kia America

National Manager, CRM & CX Data

Irvine, CA · On-site +1

$125K/yr

Status Exempt General Summary The National Manager of CRM and CX Data will identify the latest trends both within and outside of the automotive industry to effectively meet customer expectations.

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All JobsCustomer Relationship JobsCustomer Relationship Manager JobsCustomer Relationship Manager Jobs in Riverside, CA

Customer Relationship Manager information

See Riverside, CA salary details

$12

$27

$52

How much do customer relationship manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer relationship manager in Riverside, CA is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $32.60 per hour, depending on experience, location, and employer.

How does a customer relationship manager typically collaborate with sales and support teams to enhance client satisfaction?

A Customer Relationship Manager (CRM) works closely with both sales and support teams to ensure clients receive seamless service throughout their journey. This collaboration often involves regular meetings to discuss client feedback, aligning on strategies to address concerns, and sharing insights that can improve the customer experience. By acting as a communication bridge, the CRM helps prioritize client needs, coordinates follow-ups, and ensures that any issues are resolved quickly, ultimately contributing to higher client satisfaction and retention.

What is the difference between Customer Relationship Manager vs Sales Representative?

AspectCustomer Relationship ManagerSales Representative
Primary FocusBuilding and maintaining long-term customer relationshipsGenerating sales and closing deals
Required SkillsCommunication, customer service, relationship managementPersuasion, negotiation, product knowledge
Work EnvironmentCustomer service centers, client offices, CRM softwareSales meetings, retail stores, client sites
Common CertificationsCRM certifications, customer service trainingSales certifications, product training

While both roles involve interacting with customers, a Customer Relationship Manager focuses on nurturing ongoing relationships to ensure customer satisfaction and loyalty. In contrast, a Sales Representative primarily aims to convert prospects into buyers and meet sales targets. Understanding these differences helps job seekers align their skills with the right career path.

What does a customer relationship manager do?

A Customer Relationship Manager (CRM) is responsible for building and maintaining positive relationships with a company's clients. They ensure customer satisfaction by addressing inquiries, resolving complaints, and providing support throughout the customer journey. CRMs also analyze customer data to identify trends and opportunities for improving services or products. Their goal is to foster long-term loyalty and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer relationship manager, and why are they important?

To thrive as a Customer Relationship Manager, you need strong interpersonal skills, a background in business or marketing, and experience in client relationship management. Familiarity with Customer Relationship Management (CRM) software like Salesforce and relevant certifications are typically expected. Excellent communication, problem-solving, and active listening skills help build trust and effectively address client needs. These competencies are crucial for fostering long-term customer loyalty and driving business growth.
More about Customer Relationship Manager jobs
What job categories do people searching Customer Relationship Manager jobs in Riverside, CA look for? The top searched job categories for Customer Relationship Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Relationship Manager jobs? Cities near Riverside, CA with the most Customer Relationship Manager job openings:
Customer Relationship Manager jobs near you
Infographic showing various Customer Relationship Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $58,056 per year, or $27.9 per hour.

Microsoft Dynamics CRM Developer

EMCOR Mechanical Services, Inc.

Irvine, CA • On-site

$115K - $145K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago

Job description

About Us
EMCOR Mechanical Services (EMS) companies provide mechanical, automation, and energy solutions, as well as a range of other professional services. From healthcare and education to technology, transportation, retail, government, and more, EMS companies operate in a wide array of environments.
Job Summary
EMCOR Mechanical Services has an opportunity for a Microsoft Dynamics CRM Developer in Irvine, CA. The Microsoft Dynamics CRM Developer is responsible for designing, developing, customizing, and implementing solutions within the Microsoft Dynamics 365 CRM platform. This role involves working closely with business analysts, project managers, and stakeholders to deliver scalable and efficient CRM solutions that meet organizational needs.
#EMS!
#LI-NS1
Essential Duties & Responsibilities
  • Customize and configure Dynamics 365 CRM modules (Sales, Service, Marketing, etc.)
  • Develop plugins, workflows, and custom integrations using C#, .NET, and JavaScript
  • Provide technical support and troubleshoot CRM-related issues
  • Implement Power Platform components (Power Apps, Power Automate, Power BI)
  • Conduct or oversee unit testing and deploy solutions following best practices and security standards
  • Manage data migration and ensure data integrity across systems
  • Integrate CRM with other enterprise systems using APIs and middleware

Qualifications
  • Bachelor's degree in computer sciences/engineering, associated discipline, or equivalent technical experience.
  • Minimum of 2 plus years of experience developing proven solutions in customization and development for Microsoft Dynamics 365 CRM
  • Strong knowledge of C, .NET Framework, JavaScript, HTML, CSS
  • Deep expertise in Microsoft Power Platform (Power Automate, Power Apps and the Dynamics 365 SDK
  • Experience with Azure DevOps or GitHub for version control and CI/CD pipeline management
  • Familiarity with SQL Server and data modeling
  • Ability to build advanced data visualizations using Power BI and SSRS (SQL Server Reporting Services)
  • Ability to communicate with, understand, and translate business needs into software development requirements.
  • Ability to provide customer support to end users working with custom applications.
  • Knowledge of Software Development Life Cycle methodologies and QA testing.
  • Good aptitude for basic business concepts.
  • Strong attention to detail and excellent problem-solving abilities.
  • Ability to communicate effectively both verbally and in writing with end-users and technical team, including all levels of management.
  • Ability to work in a rapidly changing environment.
  • Ability to multi-task and self-motivate.

Physical Demands
Ability to work in an office environment using laptop, cell phone, and office phones. Must be able to work with EST business hours regardless of physical location
Work Environment
Will interact frequently with members of Management, IT QA, BA teams and various business stakeholders.
Equal Opportunity Employer
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Affirmative Action Policy
Please review our Affirmative Action Policy.
Notice to Prospective Employees
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.
Geographic Disclosure
Compensation Range: $115,000 - $135,000 annual salary
Other Compensation: Eligible for discretionary Bonus
Benefits: We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.

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