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Customer Relationship Manager Jobs in Riverside, CA

COMMERCEWEST BANK

Relationship Manager

Irvine, CA

The Relationship Manager (RM) is responsible for focusing on acquisition of new asset-based loans, C&I loans, and owner occupied CRE relationships. This will be accomplished through effective ...

INSPYR Solutions

Web & CRM Project Manager

Irvine, CA · On-site

$120K - $140K/yr

... Manager to lead custom web development initiatives and drive CRM optimization across the organization. * This role serves as the bridge between field teams, business stakeholders, and developers ...

Xponential Fitness

Franchise CRM Specialist

Irvine, CA · On-site

$68K - $81K/yr

The Franchise CRM Specialist oversees the administration, governance, and optimization of the FranConnect platform and related franchise operational processes. This role will manage CRM configuration ...

Kia America

National Manager, CRM & CX Data

Irvine, CA · On-site

$125K/yr

Status Exempt General Summary The National Manager of CRM and CX Data will identify the latest trends both within and outside of the automotive industry to effectively meet customer expectations.

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All JobsCustomer Relationship Manager JobsCustomer Relationship Manager Jobs in Riverside, CA

Customer Relationship Manager information

See Riverside, CA salary details

$12

$27

$52

How much do customer relationship manager jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for customer relationship manager in Riverside, CA is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $32.60 per hour, depending on experience, location, and employer.

How does a Customer Relationship Manager typically collaborate with sales and support teams to enhance client satisfaction?

A Customer Relationship Manager (CRM) works closely with both sales and support teams to ensure clients receive seamless service throughout their journey. This collaboration often involves regular meetings to discuss client feedback, aligning on strategies to address concerns, and sharing insights that can improve the customer experience. By acting as a communication bridge, the CRM helps prioritize client needs, coordinates follow-ups, and ensures that any issues are resolved quickly, ultimately contributing to higher client satisfaction and retention.

What is the role of a Customer Relationship Manager?

A Customer Relationship Manager (CRM) is responsible for maintaining and improving relationships with clients to enhance customer satisfaction and loyalty. They analyze customer data, address client needs, and coordinate with sales and support teams to ensure positive experiences. Strong communication skills and familiarity with CRM software are essential for this role.

What is the difference between Customer Relationship Manager vs Sales Representative?

AspectCustomer Relationship ManagerSales Representative
Primary FocusBuilding and maintaining long-term customer relationshipsGenerating sales and closing deals
Required SkillsCommunication, customer service, relationship managementPersuasion, negotiation, product knowledge
Work EnvironmentCustomer service centers, client offices, CRM softwareSales meetings, retail stores, client sites
Common CertificationsCRM certifications, customer service trainingSales certifications, product training

While both roles involve interacting with customers, a Customer Relationship Manager focuses on nurturing ongoing relationships to ensure customer satisfaction and loyalty. In contrast, a Sales Representative primarily aims to convert prospects into buyers and meet sales targets. Understanding these differences helps job seekers align their skills with the right career path.

How much is the salary of a Relationship Manager?

The salary of a Customer Relationship Manager typically ranges from $50,000 to $100,000 annually, depending on experience, location, and industry. Senior or specialized managers may earn higher compensation, often including bonuses and benefits.

What does a Customer Relationship Manager do?

A Customer Relationship Manager (CRM) is responsible for building and maintaining positive relationships with a company's clients. They ensure customer satisfaction by addressing inquiries, resolving complaints, and providing support throughout the customer journey. CRMs also analyze customer data to identify trends and opportunities for improving services or products. Their goal is to foster long-term loyalty and help the company retain and grow its customer base.

What do customer relations managers do?

Customer Relationship Managers oversee interactions with clients to build strong relationships, improve customer satisfaction, and retain business. They analyze customer data, address concerns, and coordinate with sales and support teams to ensure positive experiences. Strong communication skills and familiarity with CRM software are essential for this role.

What are the key skills and qualifications needed to thrive as a Customer Relationship Manager, and why are they important?

To thrive as a Customer Relationship Manager, you need strong interpersonal skills, a background in business or marketing, and experience in client relationship management. Familiarity with Customer Relationship Management (CRM) software like Salesforce and relevant certifications are typically expected. Excellent communication, problem-solving, and active listening skills help build trust and effectively address client needs. These competencies are crucial for fostering long-term customer loyalty and driving business growth.

What is the highest salary for a Customer Relationship Manager?

The highest salaries for a Customer Relationship Manager can exceed $100,000 annually, especially in large corporations or senior roles that require extensive experience, strategic skills, and certifications. Compensation varies based on industry, location, and company size, with top earners often receiving bonuses and benefits in addition to base pay.
More about Customer Relationship Manager jobs
What job categories do people searching Customer Relationship Manager jobs in Riverside, CA look for? The top searched job categories for Customer Relationship Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Relationship Manager jobs? Cities near Riverside, CA with the most Customer Relationship Manager job openings:
Customer Relationship Manager jobs near you
Infographic showing various Customer Relationship Manager job openings in Riverside, CA as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $58,056 per year, or $27.9 per hour.

Sales Force / CRM Analytics

Futran Tech Solutions Pvt. Ltd.

Irvine, CA • On-site

Full-time

Posted 13 days ago

Job description

Role Description :
• Strong knowledge of CRM Analytics App, lenses, datasets, dashboards
• Ability to build Bar, Heatmaps, Box plots, Variance charts, control charts, and customized charts and tables (values, comparison, and pivot).
• Ability to create list filters, global filters, toggles, repeater, number, and text functions.
• Ability to apply conditional highlighting, configure actions, and create formula fields.
• Good knowledge of SAQL, SOQL and JSON (not required).
• Ability to provision User Access control in CRM Analytics.

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