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Customer Relations Associate Jobs in Texas (NOW HIRING)

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All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Texas

Customer Relations Associate information

See Texas salary details

$23.3K

$43.9K

$62.4K

How much do customer relations associate jobs pay per year?

As of Sep 12, 2026, the average yearly pay for customer relations associate in Texas is $43,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $46,600.00 per year, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive prior experience and may offer on-the-job training, making them accessible to recent graduates or those new to the field.

What are the most commonly searched types of Customer Relations jobs in Texas?

The most popular types of Customer Relations jobs in Texas are:

What cities in Texas are hiring for Customer Relations Associate jobs?

Cities in Texas with the most Customer Relations Associate job openings:

Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Texas as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $43,870 per year, or $21.1 per hour.

Automotive Customer Relations Manager/Retention Specialist

San Antonio, TX • On-site

Hiring Winners
See more jobs at Hiring Winnersexternal

Full-time

Re-posted 18 days ago

Job description

Automotive Customer Relations Manager/Retention Specialist

Busy San Antonio dealership is looking for a Customer Relations Manager with automotive experience. We are looking for a candidate with a "Can Do" attitude that will take charge and get things done! If you have the experience, organizational skills and know how to make it happen we want to talk to YOU! This is a key role in our dealership and your impact greatly affects our reputation, customer experience and retention!

Job Requirements:

  • Strong organizational skills
  • Ability to multitask
  • Communicate well both verbally and written
  • Leadership skills
  • The ability to initiate and sustain dealership policies and procedures
  • Maintain the dealership reputation on line and in the community
  • Ability to provide a world class experience for our customers
  • Assist dealership associates with customer related concerns
  • Basic knowledge of the automotive industry is required
  • Minimum 1 year experience in a dealership
  • Professional demeanor

The right candidate will enjoy working in a fast paced environment.

We work hard but we have fun! We believe that our people are our greatest asset! This job focuses on our culture and ways to continuously improve for both our internal and external customers. If you have the automotive expertise and are driven we want to talk to you!

Compensation and Benefit Plan commensurate with experience. Please submit your resume for consideration.