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Customer Relations Associate Jobs in Texas (NOW HIRING)

Bass Pro Shops

Customer Service - Full Time

Allen, TX · On-site

$13.50 - $18.50/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Cabela's

Customer Service Associate

Grapevine, TX · On-site

$13.50 - $18.50/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Bass Pro Shops

Customer Service - Full Time

Allen, TX · On-site

$13.50 - $18.50/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Bass Pro Shops

Customer Service - Full Time

Allen, TX · On-site

$13.50 - $18.50/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

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All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Texas

Customer Relations Associate information

See Texas salary details

$23.3K

$43.9K

$62.4K

How much do customer relations associate jobs pay per year?

As of Sep 12, 2026, the average yearly pay for customer relations associate in Texas is $43,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $46,600.00 per year, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive prior experience and may offer on-the-job training, making them accessible to recent graduates or those new to the field.

What are the most commonly searched types of Customer Relations jobs in Texas?

The most popular types of Customer Relations jobs in Texas are:

What cities in Texas are hiring for Customer Relations Associate jobs?

Cities in Texas with the most Customer Relations Associate job openings:

Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Texas as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $43,870 per year, or $21.1 per hour.

Customer Relations Representative - State Farm Agent Team Member

Plano, TX • On-site

Andy Roethele - State Farm Agent
See more jobs at Andy Roethele - State Farm Agentexternal

$50K - $70K/yr

Full-time

Medical, Retirement

Re-posted 7 days ago

Job description

About Us:
Since opening our first agency in Highland Village in 2015 and expanding to Plano in 2023, we’ve built a thriving team of 12 and are continuing to grow. We pride ourselves on creating a positive, dynamic work environment that fosters collaboration, personal growth, and success.
What Makes Us Different:
  • Team Bonding: From friendly competitions to birthday lunches and team outings, we celebrate our successes together.
  • Community Involvement: We actively participate in and sponsor local teams, clubs, and events, staying connected to our communities in Highland Village and Plano.
Compensation & Growth:
  • Competitive pay, individual bonuses, and a health reimbursement plan.
  • Retirement plan to help you invest in your future.
  • In-house marketing and a steady stream of leads to support your success.
  • Unmatched opportunities for growth, including our Agent Aspirant program designed to help team members develop into future business owners and State Farm agents.
ROLE DESCRIPTION:
As an Customer Relations Representative - State Farm Agent Team Member for Andy Roethele - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
 
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations. 
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer
  • Willing to work between both offices (Highland Village and Plano, TX).