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Customer Relations Associate Jobs in Houston, TX

Continuity Marketing Inc

Retail Sales Associate

Houston, TX · On-site

$14.25 - $16.50/hr

We are business leaders in the marketing industry, and we are looking to add a Public Relations Associate to the team. You will be directly responsible for assisting customers and helping them ...

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All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Houston, TX

Customer Relations Associate information

See Houston, TX salary details

$23.9K

$45K

$64K

How much do customer relations associate jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer relations associate in Houston, TX is $44,968.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $47,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive experience and may offer on-the-job training, making them accessible to recent graduates or individuals new to the field.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

What are the most commonly searched types of Customer Relations jobs in Houston, TX?

The most popular types of Customer Relations jobs in Houston, TX are:

What cities near Houston, TX are hiring for Customer Relations Associate jobs?

Cities near Houston, TX with the most Customer Relations Associate job openings:

Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Houston, TX as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,968 per year, or $21.6 per hour.

Investor Relations Associate

Caldwell Companies

Cypress, TX • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 3 days ago

Job description

Description:

Job Title: Investor Relations Associate

Location: Cypress, TX

Department: Investments

Reports to: VP Investments

Type: Full-Time


About Caldwell Companies

Caldwell Companies is an award-winning, fully integrated real estate development and investment firm based in Houston, Texas. For more than 35 years, we have been developing large-scale master planned communities, commercial developments, residential rental communities, and managing real estate investments with a commitment to excellence. As a faith-based, lifestyle-focused organization, we are dedicated to creating exceptional places that enrich lives.

Consistently recognized by the Houston Business Journal as one of the Best Places to Work, Caldwell Companies offers a fast-paced, entrepreneurial environment grounded in integrity, teamwork, and selfless service. Our culture values respect, accountability, and personal growth, empowering individuals to thrive while working toward shared goals. Guided by our mission - Doing it right. Right now.® - we strive for excellence in everything we do and offer competitive compensation and benefits to support our team.


Job Overview

The Investor Relations Associate serves as a key member of the Investments team, supporting investor relations, capital raising initiatives, CRM administration, communications, executive support, and operational process improvements. This role is responsible for delivering an exceptional investor experience by managing investor communications, coordinating fundraising activities, optimizing technology platforms, and supporting executive leadership through strategic projects and reporting. The ideal candidate is highly organized, technology-driven, and relationship-focused, with a passion for improving processes and creating efficient systems. This individual collaborates across Investments, Accounting, Marketing, Legal, and Executive Leadership to enhance investor engagement and support the firm's continued growth.


Day-to-Day Responsibilities

• Support the Investment team with administrative and operational initiatives.

• Coordinate investor communications, including capital calls, distributions, project updates, and general correspondence.

• Manage investor records, CRM systems, and reporting to ensure accurate and organized information.

• Assist with capital raising activities, including subscription documentation, funding coordination, and investor onboarding.

• Prepare reports, presentations, spreadsheets, and other materials to support the Investment team.

• Develop and improve workflows, procedures, and technology solutions that enhance operational efficiency.

• Collaborate with Accounting, Marketing, Legal, and other departments to support investor-related initiatives.

• Coordinate meetings, calendars, special projects, and other administrative support for the Investments team.

Requirements:

Additional Qualifications

• Self-starter with excellent organizational and time management skills.

• Strong attention to detail and ability to manage multiple priorities.

• Strong understanding of financial concepts and investment terminology

• Excellent written and verbal communication skills.

• Proficient in Microsoft 365 applications and CRM platforms.

• Marketing and communications experience is a plus.

• Experience managing investor information and communications through Juniper Square is a plus.


Compensation & Benefits

• Starting salary plus bonus

• Company benefits: Medical, Vision, Dental, 401(k)


Why Join Us

• Work alongside a dynamic, visionary leadership team shaping the future of communities.

• Opportunity to make a tangible impact on long-term, high-profile development projects.

• Competitive compensation, benefits package & collaborative team culture.

Apply