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Customer Relations Associate Jobs in Alberta (NOW HIRING)

HUGO BOSS Canada, Inc.

Be among the first to bring our collections from the runway to the customers! Join our team and ... Cultivate a relationship with the community via personal involvement, PR events and advertising ...

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All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Alberta

Customer Relations Associate information

See Alberta salary details

$9

$18

$27

How much do customer relations associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer relations associate in Alberta is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $22.60 per hour, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive prior experience and may offer on-the-job training, making them accessible to recent graduates or those new to the field.

What are the most commonly searched types of Customer Relations jobs in Alberta?

The most popular types of Customer Relations jobs in Alberta are:

What cities in Alberta are hiring for Customer Relations Associate jobs?

Cities in Alberta with the most Customer Relations Associate job openings:

Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Alberta as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $39,397 per year, or $18.9 per hour.

Automatic Door Installation Technician

Stanley Access Technologies

Edmonton, AB

Full-time

Medical, Dental, Life, PTO

Re-posted 3 hours ago

Job description

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.


Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup's With Distinction honor - a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures.

Install Technician - Stanley Access Technologies, Edmonton, AB

Stanley Access Technologies is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others.

What You Will Do:

  • Perform installation or service work as designated in profitable and proper manner. Record productive time versus travel time.

  • Perform preventive maintenance work in accordance with service program designated for specific customer.

  • Maintain accurately all work records and parts used at each job in accordance with established procedure.

  • Keep updated on all changes/modifications to Stanley equipment and Ansi156.10 standard as notified through published communications.

  • Keep manuals and all details up to date as changes are advised.

  • Maintain company vehicles, tools and other property in proper manner.

  • Present neat and clean appearance personally and in workmanship, in accordance with company policies.

  • Maintain adequate parts inventory for service vehicle; keep inventory log.

  • Test equipment before leaving job site; perform safety check.

  • Maintain good customer relations and customer service.

  • Assist and instruct others in install/service methods.

What You Need to Succeed:

  • High school diploma or GED.

  • Valid state driver's license without restrictions.

  • Ability to lift 75-100lbs.

  • Excellent Oral & Written communication skills.

  • Sitting while driving for periods of time up to 2 hours but not limited to.

  • Standing on concrete for periods of time up to 8 hours but not limited to.

  • Stooping, Crouching, Kneeling, Crawling, and twisting spine occasionally.

  • Vision not limited to near, far or colors.

  • Ability to work in various climates.

  • Flexible work schedule is a must with the ability to work nights and/or weekends as necessary.

Additional Preferred Skills & Knowledge:

  • Associates Degree in related electrical, mechanical, industrial field

  • Prior experience in the construction industry or electrical field

  • Prior experience servicing automated doors, glazing, installing glass, installing door frames, building door frames, reading blueprints, AAADM Certification

Why Work for Us?

Allegion is a Great Place to Grow your Career if:

  • You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it".

  • You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us.

  • You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!

What You'll Get from Us:

  • A commitment to Diversity, Inclusion & Belonging: making a difference and leading with purpose

  • High energy, influential, cross collaborative team environment

  • Opportunities to leverage your unique strengths through Clifton Strengths testing and coaching.

  • Customized individual development plans and growth maps to help you unlock your full potential and career graph with Allegion.

  • Competitive base salary

  • Health, dental and other insurance coverage, helping you "be safe, be healthy"

  • Tuition Reimbursement

  • Employee Discounts

  • Community involvement and opportunities to give back so you can "serve others, not yourself"

Additional Disclosures:

  • AI is not used in applicant screening orselection.

  • Is this for a current vacancy:Yes

Apply Today!

Join our team of experts today and help us make tomorrow's world a safer place!

Not sure if your experience perfectly aligns with the role?Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.

We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.


Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer

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