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Customer Relations Manager Jobs in Alberta (NOW HIRING)

The RPM Groups

Be Seen First

Customer Relations Representative

Calgary, AB · On-site

CA$1.2K/wk

Entry-Level Customer Relations Reps Join our successful team of dedicated and driven professionals ... Our Business specializes in consumer engagements and account management. We are looking to expand ...

Posted today

The RPM Groups

Be Seen First

Customer Relations Representative

Calgary, AB · On-site

CA$1.2K/wk

Entry-Level Customer Relations Reps Join our successful team of dedicated and driven professionals ... Our Business specializes in consumer engagements and account management. We are looking to expand ...

Posted today

Enverus

Owner Relations Agent - 26237D

Edmonton, AB · On-site

We are currently seeking an Owner Relations Agent to join our Customer Support team. This role ... and customer experience Competitive Candidate Profile * Demonstrated ability to manage multiple ...

Enverus

Owner Relations Agent - 26237D

Calgary, AB · On-site

We are currently seeking an Owner Relations Agent to join our Customer Support team. This role ... and customer experience Competitive Candidate Profile * Demonstrated ability to manage multiple ...

Action Furnace

Sales Manager

Calgary, AB · On-site

Customer Relations Management * Act as a point of escalation for customer complaints or issues and ensure timely resolution. * Work closely with the sales team to gather insights about customer ...

La Senza

Co-Manager/Assistant Manager

Edmonton, AB

Manage and resolve customer relations issues * Support recruiting, hiring, and onboarding processes to ensure the store is fully staffed to Company's guidelines * Support the talent management ...

Burger King

District Manager

Roma, TX · On-site

As a District Manager, you will play a crucial role in supporting our team. Your primary ... customer relations. The successful candidate will be in charge of the district's day-to-day ...

Freebirds

As a Regional Manager, you will play a crucial role in supporting our team. Your primary ... customer relations. The successful candidate will be in charge of the region's day-to-day ...

Freebirds

As a Regional Manager, you will play a crucial role in supporting our team. Your primary ... customer relations. The successful candidate will be in charge of the region's day-to-day ...

Freebirds

As a Regional Manager, you will play a crucial role in supporting our team. Your primary ... customer relations. The successful candidate will be in charge of the region's day-to-day ...

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All JobsCustomer Relations JobsCustomer Relations Manager JobsCustomer Relations Manager Jobs in Alberta

Customer Relations Manager information

What does a customer relations manager do?

A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.

How does a customer relations manager typically collaborate with other departments to enhance the customer experience?

Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.

What are the key skills and qualifications needed to thrive as a customer relations manager, and why are they important?

To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.

What is the difference between Customer Relations Manager vs Customer Service Supervisor?

AspectCustomer Relations ManagerCustomer Service Supervisor
ResponsibilitiesDeveloping customer relationship strategies, managing key accounts, improving customer satisfactionOverseeing daily customer service operations, supervising support staff, resolving customer issues
Required SkillsCommunication, relationship management, strategic planningLeadership, problem-solving, customer support skills
Work EnvironmentOffice-based, client meetings, strategic planning sessionsCall centers, retail stores, customer support centers
Common CertificationsCustomer Service Certification, CRM certificationsCustomer Service Certification, Supervisory certifications

The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.

What is a customer relations manager?

A customer relations manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to improve customer loyalty, using skills in communication, problem-solving, and CRM tools. This role typically requires strong interpersonal skills and may involve managing a team or coordinating with other departments.

What is the role of a Customer Relations Manager?

A Customer Relations Manager is responsible for maintaining positive relationships with customers, addressing their needs and concerns, and ensuring customer satisfaction. They often analyze customer feedback, develop strategies to improve service quality, and collaborate with sales and support teams to enhance the customer experience.

What are the most commonly searched types of Customer Relations jobs in Alberta?

The most popular types of Customer Relations jobs in Alberta are:

What cities in Alberta are hiring for Customer Relations Manager jobs?

Cities in Alberta with the most Customer Relations Manager job openings:

Customer Relations Manager jobs near you
Infographic showing various Customer Relations Manager job openings in Alberta as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Customer Relations Representative

The RPM Groups

Calgary, AB • On-site

CA$1.2K/wk

Full-time

Posted 21 hours ago

Posted today

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Job description

Entry-Level Customer Relations Reps


Join our successful team of dedicated and driven professionals. Our Business specializes in consumer engagements and account management. We are looking to expand our team and add talented representatives to our company.


The Entry Level CSR Rep should enjoy interaction with the consumers, communicating products and services.


What do we offer?

• Weekly paid commissions avgb$1200/week

This is a COMMISSION ONLY position

• Full Training provided.

• On the Job training.

• Ongoing coaching, learning, and development opportunities.

• Internal career growth.

• Full-time work schedule- Monday to Friday


Responsibilities:

• Identify the specific needs of customers and offer solutions.

• Deliver excellent customer experience.

• Fill out a questionnaire for free assessments.

• Schedule appointments for technicians.

• Organize paperwork and calendar scheduling.

• Conduct yourself with optimism, empathy, and integrity.


Do you have the keys to success?

• An ambitious self-starter with an entrepreneurial mindset.

• time management, evaluating priorities, and accomplishing goals.

• Self-motivated

• Demonstrated ability to be a team player.

• Customer Service and sales are an asset but not needed.


You need to have a passion for customer service and thrive in a fast-paced environment. This vital quality allows you to be a team-oriented individual who enjoys working with others.