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Customer Relations Assistant Jobs in Virginia (NOW HIRING)

NoeCee Global, Inc

VA · On-site

$41K - $51K/yr

... available solutions * Assist with onboarding new customers and managing client accounts ... Hands-on experience in customer relations and business operations

New

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Customer Relations Assistant information

See Virginia salary details

$16.9K

$43.4K

$56K

How much do customer relations assistant jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer relations assistant in Virginia is $43,437.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,700.00 and $44,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations assistant, and why are they important?

To thrive as a Customer Relations Assistant, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, office suites, and call center systems is typically required. Patience, problem-solving abilities, and a positive attitude help you stand out in this role. These skills are crucial for ensuring customer satisfaction, efficiently resolving issues, and building lasting client relationships.

What are some typical challenges faced by customer relations assistants, and how are they supported in overcoming them?

Customer Relations Assistants often encounter challenges such as handling difficult customer inquiries, managing high volumes of requests, and ensuring quick resolution of complaints. To help address these, most organizations provide thorough training, clear escalation procedures, and access to support from supervisors or senior team members. Additionally, teamwork is emphasized, with regular briefings and collaboration among colleagues to share best practices and resolve complex cases efficiently. This supportive environment helps assistants maintain high service standards and develop valuable problem-solving skills.

What is the difference between Customer Relations Assistant vs Customer Service Representative?

AspectCustomer Relations AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma; often requires customer service training or certifications
Work EnvironmentOffice settings, retail, or call centers; focus on building customer relationshipsCall centers, retail, or online support; direct customer interaction
Employer & Industry UsageRetail, hospitality, healthcare, and service industriesTelecommunications, retail, banking, and service sectors
Common Search & ComparisonCustomer Relations Assistant vs Customer Service Representative

While both roles involve customer interaction, a Customer Relations Assistant focuses on maintaining and enhancing customer relationships, often with a proactive approach. A Customer Service Representative primarily handles inquiries, complaints, and support requests. The roles overlap in communication skills and work environments, but the Customer Relations Assistant emphasizes relationship-building and customer retention strategies.

What does a customer relations assistant do?

A customer relations assistant helps manage customer interactions by addressing inquiries, resolving complaints, and providing information about products or services. They often use communication tools like phone, email, or chat and require good interpersonal skills to ensure customer satisfaction and loyalty.

What are the most commonly searched types of Customer Relations jobs in Virginia?

The most popular types of Customer Relations jobs in Virginia are:

What cities in Virginia are hiring for Customer Relations Assistant jobs?

Cities in Virginia with the most Customer Relations Assistant job openings:

Customer Relations Assistant jobs near you
Infographic showing various Customer Relations Assistant job openings in Virginia as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $43,437 per year, or $20.9 per hour.

Client Relations Associate

NoeCee Global, Inc

VA • On-site

$41K - $51K/yr

Other

Posted 2 days ago

New

Job description

We are looking for a professional and customer-focused Client Relations Associate to join our team. In this role, you will serve as a primary point of contact for clients, helping to maintain strong relationships, deliver exceptional service, and support overall customer satisfaction. This position is ideal for individuals with strong people skills who enjoy working in a collaborative and fast-paced environment.


Key Responsibilities

  • Develop and maintain strong relationships with new and existing clients
  • Respond to customer questions and provide timely support
  • Educate clients on products, services, and available solutions
  • Assist with onboarding new customers and managing client accounts
  • Coordinate with internal departments to ensure client needs are met
  • Resolve customer concerns professionally and efficiently
  • Monitor client feedback and identify opportunities for improvement
  • Support business growth through customer retention and relationship building


Qualifications

  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Customer service or client-facing experience preferred
  • Ability to work independently and collaboratively
  • Professional demeanor with strong problem-solving skills
  • Adaptability in a fast-paced environment


What We Offer

  • Competitive compensation structure
  • Paid training and professional development
  • Opportunities for advancement into leadership roles
  • Supportive and team-focused culture
  • Hands-on experience in customer relations and business operations

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