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Customer Relations Intern Jobs in Virginia (NOW HIRING)

Jefferson Lab

Conference & Tour Intern

Newport News, VA · On-site

$37K - $44K/yr

Stakeholder Experience & Customer Service: Provide excellent service to internal and external ... Required: Currently enrolled in a Bachelor's degree program in Public Relations, Hospitality or ...

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Customer Relations Intern information

What does a customer relations intern do?

A Customer Relations Intern supports the customer service team by assisting with client inquiries, resolving issues, and ensuring customer satisfaction. Their tasks often include responding to emails or calls, updating customer records, and helping to improve service processes. This role provides valuable experience in communication, problem-solving, and understanding customer needs, making it a great entry point for a career in customer service or relations.

What are the key skills and qualifications needed to thrive as a customer relations intern?

To thrive as a Customer Relations Intern, you typically need strong communication skills, attention to detail, and a background in business or customer service. Familiarity with customer relationship management (CRM) software, email platforms, and Microsoft Office is highly valued. Active listening, problem-solving, and a positive attitude help interns build rapport and address customer concerns effectively. These skills are crucial for ensuring customer satisfaction, fostering loyalty, and supporting company reputation.

What are some common challenges faced by customer relations interns, and how can they be overcome?

Customer Relations Interns often encounter challenges such as managing high volumes of inquiries, addressing difficult customer concerns, and adapting to fast-paced environments. Success in this role requires strong communication skills, patience, and the ability to quickly learn company policies and procedures. Interns can overcome these challenges by actively seeking feedback from team members, utilizing available training resources, and staying organized to ensure prompt and effective responses. Collaboration with experienced colleagues is key to developing problem-solving strategies and building confidence in handling complex customer situations.

Is customer relations a stressful job?

Customer relations roles can be stressful due to handling customer complaints, managing expectations, and maintaining positive interactions. The level of stress often depends on the work environment, workload, and communication skills required. Interns in this field typically experience lower stress levels but may face challenges related to customer satisfaction and problem-solving.

What are the most commonly searched types of Customer Relations jobs in Virginia?

The most popular types of Customer Relations jobs in Virginia are:

What are popular job titles related to Customer Relations Intern jobs in Virginia?

For Customer Relations Intern jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Customer Relations Intern jobs in Virginia look for?

The top searched job categories for Customer Relations Intern jobs in Virginia are:

What cities in Virginia are hiring for Customer Relations Intern jobs?

Cities in Virginia with the most Customer Relations Intern job openings:

Customer Relations Intern jobs near you
Infographic showing various Customer Relations Intern job openings in Virginia as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Internship: Media Relations (Part-Time/Seasonal)

Monumental Sports & Entertainment

Arlington, VA

$18.40/hr

Part-time, Internship

Posted 18 days ago

Job description

Position Overview:

This part-time seasonal position will assist the Washington Capitals Communications Department. The Communications Intern will help oversee game night staff, coordinate media operations, assist with credentialing and press box management and provide direct support to the communications team to ensure a first-class game-day experience for media and hockey operations staff.

Are you passionate about hockey and looking for communications experience with a professional sports team? We'd love to hear from you!

Responsibilities:
  • Assist with the execution of game day services including media credentialing, press box and media lounge setup and stats distribution.
  • Serve as a resource for visiting media and media relations personnel on game days.
  • Help supervise Game Night Staff, ensuring all responsibilities are completed efficiently and professionally.
  • Provide exceptional service and support to media members covering Capitals games
  • Assist Communications staff with additional game-day responsibilities, special projects, and departmental initiatives as assigned.
Minimum Qualifications:
  • Organized, able to multi-task and problem solve in a fast-paced work environment.
  • Hard working, detail oriented and results driven.
  • Strong leadership skills; a great teammate who enjoys working in a team environment.
  • Excellent interpersonal, written, and verbal communication skills.
  • Customer-service oriented.
  • Previous public relations, communications, or journalism experience preferred.
  • Minimum 18 years of age.
  • Flexibility to work at least 90% of Capitals home games (typical game night hours: 4-10:30 p.m.).
Pay Rate: $18.40 USD/hour

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