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Customer Reference Manager Jobs in Indiana (NOW HIRING)

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All JobsCustomer Reference JobsCustomer Reference Manager JobsCustomer Reference Manager Jobs in Indiana

Customer Reference Manager information

See Indiana salary details

$21.9K

$58.4K

$97.5K

How much do customer reference manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer reference manager in Indiana is $58,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $65,700.00 per year, depending on experience, location, and employer.

What is the difference between Customer Reference Manager vs Customer Success Manager?

AspectCustomer Reference ManagerCustomer Success Manager
Primary FocusManaging customer references and case studiesEnsuring customer satisfaction and retention
Key ResponsibilitiesCollecting and maintaining customer references, coordinating reference activitiesOnboarding, supporting, and growing customer accounts
Required SkillsCommunication, relationship management, project coordinationCustomer relationship management, problem-solving, strategic planning
Work EnvironmentCollaborates with sales and marketing teamsWorks closely with sales, support, and product teams

The Customer Reference Manager primarily focuses on managing and leveraging customer references to support sales and marketing efforts. In contrast, the Customer Success Manager concentrates on ensuring ongoing customer satisfaction and retention. While both roles require strong communication skills and customer relationship expertise, their core objectives differ, with the Reference Manager emphasizing reference activities and the Success Manager focusing on customer success and growth.

What are the key skills and qualifications needed to thrive as a Customer Reference Manager, and why are they important?

To thrive as a Customer Reference Manager, you need expertise in customer relationship management, project coordination, and strong written and verbal communication skills, often supported by a bachelor’s degree in business or marketing. Familiarity with CRM platforms like Salesforce, content management systems, and customer advocacy tools is typically required. Outstanding interpersonal skills, attention to detail, and the ability to influence and collaborate across departments set top performers apart. These abilities are crucial for building trust with customers, capturing compelling success stories, and supporting sales and marketing initiatives.

How does a Customer Reference Manager typically collaborate with sales and marketing teams?

A Customer Reference Manager frequently works closely with both sales and marketing teams to identify, nurture, and showcase satisfied customers who can serve as references. This involves coordinating interviews, case studies, and reference calls, as well as ensuring that reference assets align with current campaign goals. Regular communication and cross-functional meetings are common to keep all stakeholders informed and to maximize the impact of customer advocacy programs. This collaborative approach helps ensure that the right customer stories are leveraged at the right stages of the sales cycle.
What are popular job titles related to Customer Reference Manager jobs in Indiana? For Customer Reference Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Reference Manager jobs in Indiana look for? The top searched job categories for Customer Reference Manager jobs in Indiana are:
Customer Reference Manager jobs near you
Infographic showing various Customer Reference Manager job openings in Indiana as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $58,379 per year, or $28.1 per hour.

Sales Account Manager

Batesville Tool & Die, Inc.

Batesville, IN • On-site

$73K - $74K/yr

Full-time

Posted 6 days ago

Batesville Tool & Die rating

4.9

Company rating: 4.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Sales Account Manager Reference #771177
Batesville, IN
Description
NOTICE OF JOB AVAILABLITY
TITLE: Sales Account Manager
DUTIES:
Support customer purchasing, accounting, engineering and quality departments on all business issues between the company and its customers; support all of the departments for internal efforts and issues with launch, accounting, customer service and quality, engineering and manufacturing; support customer purchasing on contents of quotes and provide feedback to the company on the competitiveness of the quotes; provide support toward resolution of production discrepancies as they apply to manufacturing concepts/capability, print specifications and gaging techniques; support all engineering, part design and part development requirements initiated internally or by customers; assist in making recommendations on department goals and objectives that align with the Corporate Goals and Objectives as well as department capital expenditures, labor and expense accounts as it pertains to job functions; accurately create, implement and keep up to date all Technical Specifications (TS) and/or International Organization for Standardization (ISO) processes, procedures and forms for assigned area(s) and/or responsibilities; and once established, communicate these processes, procedures and forms via training to all necessary personnel within the department(s) and/or tasks maximizing the profits of the company. 85% domestic and 15% international travel required.
SALARY:
$73,923 - $74,630.40 per year
SCHEDULE:
9:00 AM - 5:30 PM, Monday - Friday
REQUIREMENTS:
Must have a high school diploma plus 1 year of experience in the stamping industry utilizing stamping technology to make automotive parts, and 1 year in Geometric Dimensioning and Tolerancing (GD&T). Experience must also include the following:
• 1 year in Excel
• 1 year in Plex
• 1 year in PowerPoint
• 1 year in Word
• 1 year in Outlook
WORKSITE:
Batesville Tool & Die, Inc., 177 Six Pine Ranch Road, Batesville, IN 47006.
CONTACT:
Send resumes to Batesville Tool & Die, Inc., Attn: Marcia Ernstes, 177 Six Pine Ranch Road, Batesville, IN 47006, or email resume to Marcia.ernstes@btdinc.com. Reference Job # 771177.
THIS NOTICE IS BEING POSTED AS A RESULT OF THE FILING OF AN APPLICATION FOR PERMANENT EMPLOYMENT CERTIFICATION.
ALL APPLICANTS SHOULD REPORT DIRECTLY TO THE EMPLOYER. ANY PERSON MAY PROVIDE DOCUMENTARY EVIDENCE BEARING ON THE APPLICATION TO THE CERTIFYING OFFICER AT THE U.S. DEPARTMENT OF LABOR, EMPLOYMENT AND TRAINING ADMINISTRATION, OFFICE OF FOREIGN LABOR CERTIFICATION, 200 CONSTITUTION AVENUE NW, ROOM N-5311, WASHINGTON, DC 20210.
Requirements
Requirements
Must have a high school diploma plus 1 year of experience in the stamping industry utilizing stamping technology to make automotive parts, and 1 year in Geometric Dimensioning and Tolerancing (GD&T).
Experience must also include the following:
• 1 year in Excel
• 1 year in Plex
• 1 year in PowerPoint
• 1 year in Word
• 1 year in Outlook

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