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Customer Reference Manager Jobs in Indiana (NOW HIRING)

Lewis Bakeries

Customer Data and EDI Coordinator

Evansville, IN · On-site

$17.25 - $22.50/hr

Item & Pricing Management * Maintain customer-specific item cross-references. * Set up and update pricing, allowances, promotions, and trade agreements. * Ensure customer portals and internal systems ...

Lewis Bakeries

Customer Data and EDI Coordinator

Evansville, IN · On-site

$17.25 - $22.50/hr

Item & Pricing Management * Maintain customer-specific item cross-references. * Set up and update pricing, allowances, promotions, and trade agreements. * Ensure customer portals and internal systems ...

Trend Micro

Support local execution of Europe-specific customer advocacy and reference activity * Own the local ... Manage spend within the regional marketing budget, and work closely with supporting functions ...

New

80/20, LLC

Customer Support Specialist

Columbia City, IN

$16.50 - $22.25/hr

... Manage large volume of emails; sort and file away according to procedure Effectively and ... reference competitively [Price and Availability] Required Qualifications: High School Diploma or ...

80/20, LLC

Customer Support Specialist

Columbia City, IN · On-site

$16.50 - $22.25/hr

... Manage large volume of emails; sort and file away according to procedure • Effectively and ... training • Be able to cross-reference competitively [Price and Availability] Required ...

Amcor

Customer Care Analyst

Evansville, IN

Drive and monitor proper date management, item management, on ISCC items in the Cust Main Screen ... JD Edwards experience required, item set up/customer cross reference/Bill of Material - preferred

Amcor

Customer Care Analyst

Evansville, IN · On-site

Drive and monitor proper date management, item management, on ISCC items in the Cust Main Screen ... JD Edwards experience required, item set up/customer cross reference/Bill of Material - preferred

Amcor plc

Customer Care Analyst

Evansville, IN · On-site

Drive and monitor proper date management, item management, on ISCC items in the Cust Main Screen ... JD Edwards experience required, item set up/customer cross reference/Bill of Material - preferred

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Showing results 21-40

All JobsCustomer Reference JobsCustomer Reference Manager JobsCustomer Reference Manager Jobs in Indiana

Customer Reference Manager information

See Indiana salary details

$21.9K

$58.4K

$97.5K

How much do customer reference manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer reference manager in Indiana is $58,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $65,700.00 per year, depending on experience, location, and employer.

What is the difference between Customer Reference Manager vs Customer Success Manager?

AspectCustomer Reference ManagerCustomer Success Manager
Primary FocusManaging customer references and case studiesEnsuring customer satisfaction and retention
Key ResponsibilitiesCollecting and maintaining customer references, coordinating reference activitiesOnboarding, supporting, and growing customer accounts
Required SkillsCommunication, relationship management, project coordinationCustomer relationship management, problem-solving, strategic planning
Work EnvironmentCollaborates with sales and marketing teamsWorks closely with sales, support, and product teams

The Customer Reference Manager primarily focuses on managing and leveraging customer references to support sales and marketing efforts. In contrast, the Customer Success Manager concentrates on ensuring ongoing customer satisfaction and retention. While both roles require strong communication skills and customer relationship expertise, their core objectives differ, with the Reference Manager emphasizing reference activities and the Success Manager focusing on customer success and growth.

What are the key skills and qualifications needed to thrive as a Customer Reference Manager, and why are they important?

To thrive as a Customer Reference Manager, you need expertise in customer relationship management, project coordination, and strong written and verbal communication skills, often supported by a bachelor’s degree in business or marketing. Familiarity with CRM platforms like Salesforce, content management systems, and customer advocacy tools is typically required. Outstanding interpersonal skills, attention to detail, and the ability to influence and collaborate across departments set top performers apart. These abilities are crucial for building trust with customers, capturing compelling success stories, and supporting sales and marketing initiatives.

How does a Customer Reference Manager typically collaborate with sales and marketing teams?

A Customer Reference Manager frequently works closely with both sales and marketing teams to identify, nurture, and showcase satisfied customers who can serve as references. This involves coordinating interviews, case studies, and reference calls, as well as ensuring that reference assets align with current campaign goals. Regular communication and cross-functional meetings are common to keep all stakeholders informed and to maximize the impact of customer advocacy programs. This collaborative approach helps ensure that the right customer stories are leveraged at the right stages of the sales cycle.
What are popular job titles related to Customer Reference Manager jobs in Indiana? For Customer Reference Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Reference Manager jobs in Indiana look for? The top searched job categories for Customer Reference Manager jobs in Indiana are:
Customer Reference Manager jobs near you
Infographic showing various Customer Reference Manager job openings in Indiana as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $58,379 per year, or $28.1 per hour.

Customer Service Associate

TWE Nonwovens US Inc

Fort Wayne, IN

$13.25 - $18.50/hr

Full-time

Re-posted 15 days ago

Job description

Description

JOB TITLE: Customer Service Associate  

PLANT: Fort Wayne - High Point - Schertz

REPORTS TO:  Customer Service Lead/ FW Materials Manager 

DEPT: Customer Service



Description: 

We are seeking an accurate and detail-oriented Customer Service Data Entry Specialist. In this role, you will be the backbone of our database, ensuring customer records are up-to-date while providing friendly, efficient support to client inquiries. The ideal candidate possesses a quick and accurate typing speed, exceptional problem-solving skills, and a commitment to data confidentiality.


Please note that this role will begin as a temporary assignment but has the potential to become a full-time, permanent position.


Key Responsibilities

  • Data Management: Input, update, and maintain customer account information and records into company software and databases. 
  • Customer Support: Respond promptly to customer inquiries, complaints, and requests via phone, email, and live chat, ensuring a high level of      customer satisfaction. 
  • Data Verification: Review data for errors, correct discrepancies, and cross-reference information against source documents before finalizing      entries. 
  • Order & Request Processing: Process Purchase Orders, Purchase Releases, Trial orders and all other customer order related documentation.
  • File Organization: Scan, organize, and store physical and digital source documents in compliance with data privacy policies.

Requirements

 Qualifications & Skills

  • Experience: 1-3 years of experience in data entry, clerical administration, or customer support.
  • Typing Speed: Proficiency in touch typing with high accuracy (typically 45+ WPM).
  • Software Skills: Intermediate proficiency in Microsoft Office Suite (Word, Excel).
  • Attention to Detail: Meticulous eye for spotting errors and maintaining data integrity.

 It is not intended that this job description include all details of the work functions inherent in this position, nor does it give exclusive titles to every function described. The position incumbent will perform work equal or lower classification, as required or directed, and perform work of high classification for training purposes, or as warranted by emergency circumstances. 

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