ZipRecruiter

Log In

1

Loan Operations Manager Jobs in Indiana (NOW HIRING)

Thrivent Financial

$81K - $110K/yr

The Student Loan Operations Manager is a subject matter expert with deep knowledge of the end-to-end student lending lifecycle. This role is responsible for the administration, compliance ...

Legence Bank

Loan Operations Specialist I

Evansville, IN · On-site

$19/hr

The Loan Operations Specialist is responsible for supporting the daily functions of the Loan ... Document Management & Scanning * Scan and index new commercial loan documentation into the imaging ...

FCN Bank

FCN Bank Chief Loan Officer

Brookville, IN · On-site

$120K - $170K/yr

Partner with the Loan Operations Manager to ensure efficient documentation, processing, and servicing of loans. * Work closely with the Senior Credit Officer to maintain strong underwriting standards ...

Ag Resource Management, LLC

Loan Officer

Avon, IN

Supporting risk management and collection activities within the portfolio. * Assisting with loan operations to ensure efficiency and a positive client experience. * Participating in loan and ...

FCN Bank

FCN Bank Chief Loan Officer

Brookville, IN · On-site

Partner with the Loan Operations Manager to ensure efficient documentation, processing, and servicing of loans. * Work closely with the Senior Credit Officer to maintain strong underwriting standards ...

FCN Bank

FCN Bank Chief Loan Officer

Brookville, IN · On-site

$120K - $170K/yr

Partner with the Loan Operations Manager to ensure efficient documentation, processing, and servicing of loans. * Work closely with the Senior Credit Officer to maintain strong underwriting standards ...

FCN Bank

FCN Bank Chief Loan Officer

Brookville, IN

$120K - $170K/yr

Partner with the Loan Operations Manager to ensure efficient documentation, processing, and servicing of loans. * Work closely with the Senior Credit Officer to maintain strong underwriting standards ...

FCN Bank

FCN Bank Chief Loan Officer

Brookville, IN · On-site

$120K - $170K/yr

Partner with the Loan Operations Manager to ensure efficient documentation, processing, and servicing of loans. * Work closely with the Senior Credit Officer to maintain strong underwriting standards ...

LHH US

Mortgage Lending Professional

Indianapolis, IN

$90K - $140K/yr

Mortgage Operations Managers * Consumer Underwriters * Loan Coordinators * Lending Specialists * Mortgage Compliance Professionals Responsibilities May Include * Reviewing loan applications and ...

next page

Showing results 1-20

All JobsLoan Operations JobsLoan Operations Manager JobsLoan Operations Manager Jobs in Indiana

Loan Operations Manager information

See Indiana salary details

$40.9K

$85.8K

$142.7K

How much do loan operations manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for loan operations manager in Indiana is $85,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $103,700.00 per year, depending on experience, location, and employer.

What is the difference between Loan Operations Manager vs Loan Processor?

AspectLoan Operations ManagerLoan Processor
Primary RoleOversees loan processing workflows, manages teams, ensures compliancePrepares and verifies loan documents, reviews applications
Required SkillsLeadership, project management, regulatory knowledgeAttention to detail, document review, communication skills
Work EnvironmentOffice setting, managerial oversightOffice setting, processing loan applications
CertificationsOften requires banking or finance certificationsTypically no certifications required, but knowledge of lending regulations helps

The Loan Operations Manager focuses on overseeing the entire loan processing department, managing teams, and ensuring compliance, while the Loan Processor handles the day-to-day preparation and verification of loan documents. Both roles are essential in the loan lifecycle but differ in scope and responsibilities.

How much does a loan officer make on a $500,000 loan?

A loan officer typically earns a commission or fee based on the loan amount, often around 1% to 2%, which would be $5,000 to $10,000 for a $500,000 loan. The total compensation can also include a base salary and bonuses, depending on the employer and location. Skills in underwriting and customer service can influence earning potential.

Is MLO a stressful job?

A Loan Operations Manager role can be stressful due to the high volume of loan processing, strict regulatory compliance, and the need for accuracy under tight deadlines. Managing multiple tasks and coordinating with various teams require strong organizational skills and attention to detail, which can contribute to job pressure.

What are some common challenges faced by a Loan Operations Manager, and how can they be addressed?

Loan Operations Managers often encounter challenges such as managing tight deadlines, ensuring regulatory compliance, and overseeing high volumes of loan documentation. Balancing accuracy with efficiency, especially during peak periods, can be demanding. Building strong communication channels within the team and collaborating closely with compliance, credit, and IT departments helps streamline workflows and minimize errors. Staying updated on regulatory changes and fostering a culture of continuous process improvement are key strategies for success in this role.

How much does a loan operations manager make?

A loan operations manager typically earns between $60,000 and $120,000 annually, depending on experience, location, and the size of the organization. They often require strong knowledge of loan processing, compliance, and financial software tools. Salaries can vary based on industry and certification levels.

What Is the Job Description of a Loan Operations Manager?

A loan operations manager is responsible for managing the loan process for financial institutions such as banks, credit unions, and mortgage companies. Your responsibilities are to oversee consumer and commercial loan support staff, implement staff training programs, and provide appraisals on staff job expectation. Additional duties may include supervising loan document preparation and servicing, working directly with other staff to ensure efficient workflow, and maintaining knowledge of current software systems. You also conduct audits and assessments to ensure policies and procedures are meeting desired goals.

What are the key skills and qualifications needed to thrive as a Loan Operations Manager, and why are they important?

To thrive as a Loan Operations Manager, you need a solid understanding of loan processing, compliance regulations, and financial documentation, often supported by a bachelor’s degree in finance, business, or a related field. Proficiency with loan origination systems (LOS), banking software, and knowledge of regulatory requirements such as RESPA and HMDA is crucial. Strong leadership, problem-solving abilities, and effective communication skills help manage teams and ensure smooth loan operations. These skills ensure efficient and compliant lending processes, minimize risk, and support organizational goals.

What does a loan operations manager do?

A loan operations manager oversees the processing, approval, and management of loan applications within a financial institution. They ensure compliance with regulations, coordinate between departments, and utilize loan management software to streamline operations. Strong organizational and communication skills are essential for this role.
More about Loan Operations Manager jobs
What are popular job titles related to Loan Operations Manager jobs in Indiana? For Loan Operations Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Loan Operations Manager jobs in Indiana look for? The top searched job categories for Loan Operations Manager jobs in Indiana are:
What cities in Indiana are hiring for Loan Operations Manager jobs? Cities in Indiana with the most Loan Operations Manager job openings:
Loan Operations Manager jobs near you
Infographic showing various Loan Operations Manager job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 88% Full Time, 6% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $85,798 per year, or $41.2 per hour.
Student Loan Operations Manager

Student Loan Operations Manager

Thrivent Financial

On-site

$81K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Thrivent rating

8.8

Company rating: 8.8 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

The Student Loan Operations Manager is a subject matter expert with deep knowledge of the end-to-end student lending lifecycle. This role is responsible for the administration, compliance, operational oversight and vendor relationship management of the Thrivent Bank student loan portfolio. This role oversees vendor performance, ensures effective execution of student loan operations, and partners with regulatory, compliance and risk management to maintain adherence to all applicable requirements. In addition, the role collaborates closely with Finance and other key stakeholders to drive operational effectiveness and ensures a high-quality, seamless client experience.

DUTIES & RESPONSIBILITIES:

  • Providesdeep SubjectMatterExpertise in the regulatory, complianceandrisk management of the bank's student loanportfolio, partnering closelywithLegal andCompliance.

  • Ownsthe Student Loan portfolioincludingendtoendexecutionand optimizationof allprocesses, vendor performance, and key customer interaction points includingapplication, disbursement, reconciliation, servicing, and collections.

  • Serves as keypartner to Finance, supportingreconciliationandreporting, and monitoringportfolio performance, trends, and operationalmetrics;proactivelyescalatingrisks or issues asappropriate.

  • Actsas theprimaryvendormanagementownerforthirdpartyloan servicers and vendors, ensuringperformanceagainstservice levels, qualitystandards,and regulatory obligations, withwell-definedKPIsand transparent reportingto senior leadership.

  • Collaborates with leadership to define the full scope of reporting and analytics requirements. Owns thedevelopment, maintenance, and governance of reporting, including proactively addressing report issues,resolvingdata discrepancies, andresponding tocross-functional inquiries from Operations, Compliance, Finance, and Legal.

  • Demonstrates strong process ownership across the student loan lifecycle by developing andmaintainingcomprehensive procedural documentation for loan administration and servicing. Drives continuous improvement, supports issue resolution and escalations, and ensuresclear andeffective borrower and account communications.Partners in the development and documentation of policies and procedures while supporting internal communication, training, and alignment across teams.

  • Models Thrivent's leadership competencies -Model the Way, Rally the Team, and Deliver Outcomes.

  • Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients.Shapes and/or supports a culture thatrepresentsthe Thrivent purpose, promise and values, ensuring that Thrivent's trust and reputation remain strong with its clients.

  • Interacts with internal teams (Operations,Compliance,Finance, andCollections) and externalservicers/vendors, exercisingsignificant influenceover servicing execution, operational controls, and vendor performance.

  • The role engages with senior leadership and business stakeholders,providingperformance insights, escalating compliance risks, and influencing key business decisions and outcomes.

  • Interacts directly with external clients/borrowers as needed to resolve escalations, address complex issues, and ensure a positive, compliant customer experience, serving as a highly influential point of contact in driving strong client outcomes and overall satisfaction.

QUALIFICATIONS & SKILLS:

Required:

  • Bachelor's degree in business, finance, or related field

  • 5-7 years of progressive experience in student lending, loan operations, or related banking functions, withdemonstratedend-to-end knowledge of the student loan lifecycle (origination through servicing and collections).

  • Advanced experience with operational reporting, portfolio analytics, and performance monitoring

  • Strong process ownership witha track recordof driving continuous improvement, operational efficiency, and scalable solutions.

  • Demonstrated ability to lead change and improve processes in fast-paced, high-growth environments.

  • Strong collaborator with a results-oriented, client-centric mindset.

  • Excellent communication and organizational skills, with a positive, energetic, and empathetic approach.

Preferred:

  • Experience in vendor-managed servicing models within student lending orsimilar products.

  • Demonstrated ability to lead through influence in highly matrixed environments.

  • Proven experience managing or influencing third-party vendors, including performance management, service level accountability, and issue resolution.

Pay Transparency


Thrivent's long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $81,537.00 - $110,315.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.


Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.


The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent's plans/policies are subject to change at any time at Thrivent's discretion.


Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email tohuman.resources@thrivent.comor call800-847-4836and request Human Resources.

What Thrivent employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply