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Customer Reference Manager Jobs in Arizona (NOW HIRING)

Anticimex

Customer Service Representative

Tucson, AZ · On-site

$15.50 - $21/hr

The ability to effectively manage your time, prioritizing multiple tasks, maximizing performance ... reference check Official start date confirmed Welcome! Be Proud to call us your Employer Our ...

Rentals America

Be Seen First

Residential Property Manager

Mesa, AZ · On-site

$57K - $60K/yr

The ideal candidate will have excellent customer service skills, positive attitude and exceptional ... Please include resume and references.

GovernmentJobs.com

Library Manager

Camp Verde, AZ · On-site

Library Manager Under general supervision of the Town Manager, the Library Manager is responsible ... customer service functions; performs basic library reference and research services using library ...

Saguaro Veterinary Clinic

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Veterinary Customer Service Representative

Scottsdale, AZ · On-site

$18 - $21/hr

Your duties will include but are not limited to managing multiple phone lines, scheduling ... Please email your cover letter, resume and references. Company Description We are a family-owned ...

Town of Camp Verde

Library Manager

Camp Verde, AZ

$78K - $96K/yr

Manages Library operations; provides leadership, direction and coaching to employees; evaluates ... customer service functions; performs basic library reference and research services using library ...

Clarivate Analytics

IP Admin Senior Analyst

Tempe, AZ · Hybrid

$50K - $76K/yr

... reference management to customers and delivering excellent support in alignment with our customer-centric culture. This position is subject to U.S. export control requirements under the Export ...

Town of Camp Verde, AZ

Library Manager

Camp Verde, AZ · On-site

$78K - $96K/yr

Town Manager General Purpose Under general supervision of the Town Manager, the Library Manager is ... customer service functions; performs basic library reference and research services using library ...

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All JobsCustomer Reference JobsCustomer Reference Manager JobsCustomer Reference Manager Jobs in Arizona

Customer Reference Manager information

See Arizona salary details

$21.4K

$57.2K

$95.5K

How much do customer reference manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer reference manager in Arizona is $57,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $64,300.00 per year, depending on experience, location, and employer.

How does a Customer Reference Manager typically collaborate with sales and marketing teams?

A Customer Reference Manager frequently works closely with both sales and marketing teams to identify, nurture, and showcase satisfied customers who can serve as references. This involves coordinating interviews, case studies, and reference calls, as well as ensuring that reference assets align with current campaign goals. Regular communication and cross-functional meetings are common to keep all stakeholders informed and to maximize the impact of customer advocacy programs. This collaborative approach helps ensure that the right customer stories are leveraged at the right stages of the sales cycle.

What are the key skills and qualifications needed to thrive as a Customer Reference Manager, and why are they important?

To thrive as a Customer Reference Manager, you need expertise in customer relationship management, project coordination, and strong written and verbal communication skills, often supported by a bachelor’s degree in business or marketing. Familiarity with CRM platforms like Salesforce, content management systems, and customer advocacy tools is typically required. Outstanding interpersonal skills, attention to detail, and the ability to influence and collaborate across departments set top performers apart. These abilities are crucial for building trust with customers, capturing compelling success stories, and supporting sales and marketing initiatives.

What is the difference between Customer Reference Manager vs Customer Success Manager?

AspectCustomer Reference ManagerCustomer Success Manager
Primary FocusManaging customer references and case studiesEnsuring customer satisfaction and retention
Key ResponsibilitiesCollecting and maintaining customer references, coordinating reference activitiesOnboarding, supporting, and growing customer accounts
Required SkillsCommunication, relationship management, project coordinationCustomer relationship management, problem-solving, strategic planning
Work EnvironmentCollaborates with sales and marketing teamsWorks closely with sales, support, and product teams

The Customer Reference Manager primarily focuses on managing and leveraging customer references to support sales and marketing efforts. In contrast, the Customer Success Manager concentrates on ensuring ongoing customer satisfaction and retention. While both roles require strong communication skills and customer relationship expertise, their core objectives differ, with the Reference Manager emphasizing reference activities and the Success Manager focusing on customer success and growth.

What are popular job titles related to Customer Reference Manager jobs in Arizona?

For Customer Reference Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Customer Reference Manager jobs in Arizona look for?

The top searched job categories for Customer Reference Manager jobs in Arizona are:

Customer Reference Manager jobs near you
Infographic showing various Customer Reference Manager job openings in Arizona as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $57,172 per year, or $27.5 per hour.

Customer Service Representative

Anticimex

Tucson, AZ • On-site

$15.50 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Pest Control Career Opportunity

Are you considering a career in pest control or customer service? If so, a pest control career at Northwest Exterminating may be a perfect fit for you. We are growing, and it is an exciting time to join our team! We are looking for candidates who are dedicated, hard-working, and have a genuine passion for helping people. If this sounds like you, we would love to connect.

Northwest Exterminating is proud to offer our employees a host of outstanding benefits!

What You'll Get... We want to help our employees build a great career and a great future. At Northwest Exterminating, you'll have access to these great benefits!

Health and Well-being:

  • Blue Cross Blue Shield medical PPO options
  • Delta Dental and Vision
  • Prescription drug program
  • Flexible Spending Accounts (FSA) for medical and childcare expenses
  • Health Savings Plans (HSA) available with qualified plans

Financial Security:

  • Competitive hourly compensation with overtime above 40 hours
  • 401(k) Savings Plans (Traditional & Roth)
  • Life insurance and short-term disability 100% company paid (with options to buy up)
  • Long-term disability, Accident, Critical Illness, and Hospital Indemnity insurance options

Work/Life Balance:

  • Enjoy stable, year-round employment with opportunities for growth
  • Paid training
  • Paid time off and eight paid holidays
  • A peer-to-peer employee recognition program
  • Opportunities for advancement

What You'll Do... As a member of our awesome Customer Service Team, you will be responsible for responding to and managing customer inquiries. Our Customer Service Representatives work to assist our sales team and field technicians so that they can deliver excellent customer care.

Who You Are... So, what does it take to be successful as a Customer Service Rep at Northwest Exterminating? For starters, you'll have an inner drive to make the customer happy! You'll also have...

  • Excellent customer service skills
  • Exceptional written and verbal communications
  • Bilingual ability in English and Spanish (preferred)
  • Comfort with learning and using new technology & software/apps (PestPac experience preferred)
  • A self-motivated and competitive mindset with a desire to win
  • Experience with and examples of problem-solving in a work environment
  • The ability to thrive in a fast-paced environment
  • The ability to effectively manage your time, prioritizing multiple tasks, maximizing performance while remaining customer-focused i.e. understanding customers' needs, handling objections, and closing business
  • A high school diploma (Associate or higher preferred)
  • Legal eligibility to work in the U.S.

Who We Are... For over three decades, Northwest Exterminating (an Anticimex company) has experienced success and growth in providing pest control services to our friends, families, neighbors, and business partners. Join us and grow your career in pest control with one of Arizona's leading pest control companies offering competitive employee benefits and growth opportunities.

Our Hiring Process... Knowing what to expect when job hunting is always a welcome relief. Our process for this position includes the following steps:

Application submission Short phone interview Schedule an interview and complete our full application Interview in person Emailed offer letter, which is contingent on step 6, tentative start date set Criminal background check/drug screening/reference check Official start date confirmed Welcome!

Be Proud to call us your Employer

Our exceptional customer service is a core Anticimex tradition, building on a long-standing history that has always valued personal interaction between us and our clients. We strive to understand the needs of our customers and adapt to them accordingly.

Northwest Exterminating is a Value-Driven Company

We are a value-driven company with a strong entrepreneurial spirit that guides our pest control services. Our core values include trust, innovation, and passion.

We Value Our Team Members

We value every team member, and without them, our customers would not receive the level of service they deserve. Grow with our company, where we provide employees with all the tools to succeed and advance their careers.

Anticimex is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Northwest Exterminating is a Drug-Free Workplace

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