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Customer Reference Manager Jobs in Arizona (NOW HIRING)

Yuma County

Branch Librarian-San Luis (Grade 13)

Yuma, AZ · On-site

$27.14 - $33.93/hr

... customer service and reference service as needed, responds to inquiries from the public that come ... manages adult public library programs and services; may assist with programming for other ages ...

Alorica

Talent Acquisition Manager

Tucson, AZ · On-site

We're a global leader in customer service and experience, serving the world's biggest brands with ... Review opportunities for leveraging resumes with other recruiters (cross references)  * Manage ...

Alorica

Talent Acquisition Manager

Tucson, AZ

We're a global leader in customer service and experience, serving the world's biggest brands with ... Review opportunities for leveraging resumes with other recruiters (cross references) * Manage ...

Alorica

Talent Acquisition Manager

Tucson, AZ · On-site

We're a global leader in customer service and experience, serving the world's biggest brands with ... Review opportunities for leveraging resumes with other recruiters (cross references) * Manage ...

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All JobsCustomer Reference JobsCustomer Reference Manager JobsCustomer Reference Manager Jobs in Arizona

Customer Reference Manager information

See Arizona salary details

$21.4K

$57.2K

$95.5K

How much do customer reference manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for customer reference manager in Arizona is $57,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $64,300.00 per year, depending on experience, location, and employer.

How does a Customer Reference Manager typically collaborate with sales and marketing teams?

A Customer Reference Manager frequently works closely with both sales and marketing teams to identify, nurture, and showcase satisfied customers who can serve as references. This involves coordinating interviews, case studies, and reference calls, as well as ensuring that reference assets align with current campaign goals. Regular communication and cross-functional meetings are common to keep all stakeholders informed and to maximize the impact of customer advocacy programs. This collaborative approach helps ensure that the right customer stories are leveraged at the right stages of the sales cycle.

What are the key skills and qualifications needed to thrive as a Customer Reference Manager, and why are they important?

To thrive as a Customer Reference Manager, you need expertise in customer relationship management, project coordination, and strong written and verbal communication skills, often supported by a bachelor’s degree in business or marketing. Familiarity with CRM platforms like Salesforce, content management systems, and customer advocacy tools is typically required. Outstanding interpersonal skills, attention to detail, and the ability to influence and collaborate across departments set top performers apart. These abilities are crucial for building trust with customers, capturing compelling success stories, and supporting sales and marketing initiatives.

What is the difference between Customer Reference Manager vs Customer Success Manager?

AspectCustomer Reference ManagerCustomer Success Manager
Primary FocusManaging customer references and case studiesEnsuring customer satisfaction and retention
Key ResponsibilitiesCollecting and maintaining customer references, coordinating reference activitiesOnboarding, supporting, and growing customer accounts
Required SkillsCommunication, relationship management, project coordinationCustomer relationship management, problem-solving, strategic planning
Work EnvironmentCollaborates with sales and marketing teamsWorks closely with sales, support, and product teams

The Customer Reference Manager primarily focuses on managing and leveraging customer references to support sales and marketing efforts. In contrast, the Customer Success Manager concentrates on ensuring ongoing customer satisfaction and retention. While both roles require strong communication skills and customer relationship expertise, their core objectives differ, with the Reference Manager emphasizing reference activities and the Success Manager focusing on customer success and growth.

What are popular job titles related to Customer Reference Manager jobs in Arizona?

For Customer Reference Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Customer Reference Manager jobs in Arizona look for?

The top searched job categories for Customer Reference Manager jobs in Arizona are:

Customer Reference Manager jobs near you
Infographic showing various Customer Reference Manager job openings in Arizona as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $57,172 per year, or $27.5 per hour.

Territory Manager

Talent Pros Recruiting Specialists

Phoenix, AZ • On-site

$130K - $135K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Territory Manager Medical Aesthetics
Location: Phoenix, AZ
Position Summary
The Territory Manager is responsible for developing and managing customer relationships within an assigned territory while driving new business growth. This individual will identify prospective customers, generate leads through cold calling and networking, manage an active sales pipeline, and convert opportunities into closed business. This is a field-based, consultative sales role focused on capital equipment sales within the medical aesthetics market.
Duties & Responsibilities
  • Achieve or exceed assigned monthly, quarterly, and annual sales quotas.
  • Deliver exceptional customer service and support to existing and prospective customers.
  • Develop and execute territory business plans to achieve short- and long-term sales objectives.
  • Leverage clinical specialists, customer references, and internal resources to maximize territory performance.
  • Generate new business through prospecting and cold calling on dermatologists, plastic surgeons, facial plastic surgeons, ophthalmologists, cosmetic surgeons, and other physicians within the territory.
  • Build, maintain, and manage a robust sales pipeline while consistently meeting or exceeding sales goals.
  • Maintain accurate CRM records, including lead status, opportunity tracking, forecasting, and sales activity.
  • Develop and cultivate key opinion leaders (KOLs) and reference accounts within the territory.
  • Support workshops, trade shows, educational seminars, and sales meetings.
  • Maintain a thorough understanding of product applications, clinical benefits, and competitive positioning.
  • Collaborate with Sales Management, Marketing, and Clinical teams to support territory growth.
  • Travel frequently throughout the assigned territory as needed.
Qualifications
  • Bachelor's degree required.
  • 1.5-2 years of outside B2B sales experience required.
  • Medical device or capital equipment sales experience preferred.
  • Strong analytical, organizational, and time management skills.
  • Excellent written, verbal, and presentation skills.
  • Experience building relationships with physicians and healthcare professionals preferred.
  • Self-motivated with the ability to work independently in a fast-paced environment.
  • Demonstrated ability to manage multiple priorities simultaneously.
  • Professional demeanor with strong interpersonal and communication skills.
  • Positive attitude, high energy, and exceptional attention to detail.
  • Proficient with Microsoft Office (Excel, Outlook, Word, PowerPoint) and CRM systems.
Compensation
  • Base Salary: $70,000
  • On-Target Earnings (OTE): $130,000$135,000 (uncapped commission)
  • Car allowance
  • Cell phone and business expense reimbursement
  • Comprehensive benefits package including medical, dental, vision, 401(k), and paid time off

Preferred Candidate Profile
Successful candidates will have experience selling into physician offices and medical practices, particularly within aesthetics, dermatology, plastic surgery, or other medical specialties. Candidates should possess a strong hunter mentality, excellent consultative selling skills, and a proven ability to build long-term customer relationships while consistently exceeding sales goals.