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Customer Program Manager Jobs in Vancouver, WA (NOW HIRING)

Program Manager

Portland, OR · Hybrid

$120K - $150K/yr

Identify opportunities to improve customer engagement, retention, adoption, and profitability ... Minimum of five (5) years of product management experience within the financial industry

New

Program Manager

Portland, OR · Hybrid

$120K - $150K/yr

Identify opportunities to improve customer engagement, retention, adoption, and profitability ... Minimum of five (5) years of product management experience within the financial industry

New

The Program Manager provides leadership on assigned programs and acts to achieve financial ... Ability to travel as-needed for customer meetings, demonstrations, and business development ...

New

The Program Manager brings strong initiative and excellent communication skills to drive high ... Own customer satisfaction by building strong relationships and leading technical discussions

The Program Manager brings strong initiative and excellent communication skills to drive high ... Own customer satisfaction by building strong relationships and leading technical discussions

The Program Manager brings strong initiative and excellent communication skills to drive high ... Own customer satisfaction by building strong relationships and leading technical discussions

Program Manager - Defense

Camas, WA · On-site

$90K - $120K/yr

The Program Manager brings strong initiative and excellent communication skills to drive high ... Own customer satisfaction by building strong relationships and leading technical discussions

Solutions Program Manager

Vancouver, WA · On-site

$116K - $162K/yr

Solutions Program Manager Description - This person will work closely with Product Program Manager ... Customer Centricity Impact & Scope Impacts function and leads and/or provides expertise to ...

Ensure alignment of all programs with market segmentation, voice of the customer (VOC), and ... Product Management * Engineering & Research and Development * Operations & Manufacturing * Supply ...

Onto Innovation strives to optimize customers' critical path of progress by making them smarter ... Project Management: Support program execution by contributing to project management activities ...

Showing results 21-40

Customer Program Manager information

See Vancouver, WA salary details

$9

$56

$89

How much do customer program manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer program manager in Vancouver, WA is $56.62, according to ZipRecruiter salary data. Most workers in this role earn between $37.74 and $72.74 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Vancouver, WA are hiring for Customer Program Manager jobs?

Cities near Vancouver, WA with the most Customer Program Manager job openings:

Infographic showing various Customer Program Manager job openings in Vancouver, WA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $117,768 per year, or $56.6 per hour.

Full-time

Posted 7 days ago


Job description

Description
Are you an experienced manager with a background in recreation, aquatics, fitness, youth, or related programming? Do you love supporting active lifestyles, delivering operational excellence for all ages, growing programs, and using results to make better business decisions?
Hawthorn Farm Athletic Club may be a great fit for you.
We are seeking a Program Manager to work closely with our Assistant General Manager / Director of Fitness & Programming. This leader will oversee and grow several of HFAC's member recreation programs, including Hawthorn Swim School and programs related to rock climbing, pickleball, basketball, squash, and more.
We are looking for a strong people, systems, and business manager who knows how to turn plans into consistent execution. You should be able to lead employees, manage inventory and safety records, implement and improve systems, communicate scheduling and performance expectations to employees, understand budgets and program performance, follow through on details, and deliver consistently excellent member experiences.
Compensation: $62,000 - $72,000 BOE + up to $6,000 in performance bonus
Responsibilities
$48
Qualifications
• A proven record of success with at least 1 year of experience managing a team is required.
• 2+ years of experience working in recreation, aquatics, fitness, youth programming, or a closely related industry.
• Demonstrated customer service experience in a management role, with a strong member- and guest-focused mindset.
• Strong written, verbal, and business communication skills.
• Strong organizational, follow-through, and problem-solving skills.
• Ability to manage multiple priorities, make sound decisions, and maintain high standards in a fast-paced operating environment.
• Availability Tuesday through Saturday, including 2-3 evenings until 9:30 pm.