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Customer Program Manager Jobs in Utica, MI (NOW HIRING)

Roush

Program Manager

Livonia, MI

Act as liaison with the customer and program staff to properly identify and process scope changes, address issues and communicate regarding program milestones * Managing program related ...

MAHLE

Program Manager

Farmington Hills, MI · On-site

Provide "voice" to and from the customer (in alignment with Sales), serve as filter, and drive ... 5+ years of Program Management experience leading new product launches in a manufacturing ...

MAHLE

Program Manager

Farmington Hills, MI · On-site

Provide "voice" to and from the customer (in alignment with Sales), serve as filter, and drive ... 5+ years of Program Management experience leading new product launches in a manufacturing ...

RESRG Automotive

Program Manager

Troy, MI · On-site

$90 - $120/hr

Strive to be considered a "Preferred Partner" by customers, creating value in their system and ... Manage Program Cashflow - Ensure that the team is aligned to the schedule and targets and drive ...

Hanon Systems

Program Manager

Novi, MI · On-site

Communicate to customer through customer warning/impact letters when customer related decisions ... Program Cost Management - Ensure project meets financial commitments established during planning ...

Visioneering, Inc.

Program Manager

Auburn Hills, MI · On-site

Single point contact with all assigned customers.Participate in daily scheduling meetings.Change ... Program Management work experience5-10 years' manufacturing management experienceMust have ...

Omnicom

Program Manager

Birmingham, MI · On-site

This practice integrates CRM platform expertise, journey management, and first-party data ... The Program Manager will establish scalable processes and governance for a growing account ...

JVIS USA LLC

Program Manager

Shelby, MI · On-site

... customer for all program issues. • Responsible to identify, monitor, and manage program timing. • Initiate, maintain, and publish the program open issues report. • Work with project ...

JVIS

Program Manager

Shelby Township, MI · On-site

... the customer for all program issues. · Responsible to identify, monitor, and manage program timing. · Initiate, maintain, and publish the program open issues report. · Work with project ...

Omnicom

Program Manager

Birmingham, MI · On-site

This practice integrates CRM platform expertise, journey management, and first-party data ... The Program Manager will establish scalable processes and governance for a growing account ...

Strattec Security Corp.

Program Manager

Auburn Hills, MI · On-site

$90 - $130/hr

Lead internal and customer communication to ensure all program related deliverables and expectations are met. Primary program contact for customer management, voice to the customer, and ensuring that ...

LG Display America, Inc

Program Manager

Troy, MI · On-site

Customer Requirement Analysis & Solution Provision: o Clarify customer requirements through ... Program Leadership & Ownership o Own and manage assigned programs across the full product lifecycle ...

New

JVIS

Program Manager

Shelby Township, MI · On-site

... the customer for all program issues. · Responsible to identify, monitor, and manage program timing. · Initiate, maintain, and publish the program open issues report. · Work with project ...

LG Display America, Inc

Program Manager

Troy, MI · On-site

... customers and internal teams, facilitating clear and timely communication. · Coordination with ... and manage assigned programs across the full product lifecycle, including program award ...

New

Coplas Inc.

Program Manager

Sterling Heights, MI · On-site

$105K/yr

Manage programs (New and Revised) from Customer Business Award to Successful Production Sign off of LaunchAssemble and Lead APQP team to ensure launch is completed on time, on budget and all Customer ...

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All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Utica, MI

Customer Program Manager information

See Utica, MI salary details

$8

$49

$77

How much do customer program manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer program manager in Utica, MI is $49.34, according to ZipRecruiter salary data. Most workers in this role earn between $32.88 and $63.37 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Utica, MI are hiring for Customer Program Manager jobs?

Cities near Utica, MI with the most Customer Program Manager job openings:

Customer Program Manager jobs near you

Program Manager

US Farathane Corporation

Auburn Hills, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Key responsibilities

  • Manage assigned customer product development programs from award through 90 days post-Start of Production (SOP).

  • Coordinate cross-functional teams to ensure program timelines, budgets, and quality targets are met, and support manufacturing during production builds.

  • Communicate program status, risks, and milestones to team members and stakeholders, and manage program risks and scope changes.

US Farathane rating

6.4

Company rating: 6.4 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

60th of 85 rated plastic manufacturers

Job description

US Farathane is seeking Program Managers at our Corporate Tech Center to join our growing team! We have openings in our Ford, GM, Tiers, and New Domestics business units. Program Managers are responsible for the overall management of assigned customer product development programs, from program award through 90 days post Start of Production (SOP). This role requires strong leadership and coordination across cross functional teams, as well as direct interaction with all levels of internal leadership and OEM customer management. The Program Manager is accountable for planning, scheduling, organizing, directing, and controlling program execution to ensure flawless launches that meet timing, cost, and quality targets.
These positions sit fully on-site in our offices in either Auburn Hills or Sterling Heights, MI.
Essential Duties and Responsibilities:
  • Establish and manage comprehensive program timelines with internal and external targets, objectives, and deliverables to support successful launches
  • Lead and manage assigned programs by planning, executing, and finalizing activities according to strict deadlines using program management tools to track budgets, open issues, APQP deliverables, and timing
  • Manage programs from award through 90 days post-SOP
  • Coordinate the efforts of cross-functional team members to deliver programs according to plan; collaborate closely with senior management and stakeholders
  • Support manufacturing teams during production builds, team meetings, plant-based customer reviews, and critical production preparation activities
  • Achieve all internal and external financial targets for assigned programs
  • Obtain capital and tooling appropriations and releases; support capital forecast updates, business case updates, and cost-reduction initiatives
  • Effectively communicate program expectations, milestones, risks, and status to team members and stakeholders in a timely and clear manner
  • Ensure US Farathane and customer deliverables are met relative to quality, timing, and cost
  • Manage program risk activities, proactively identify issues, and escalate concerns as required
  • Lead cross-functional APQP activities and conduct required gate reviews; escalate risk issues for resolution
  • Proactively manage changes in project scope, identify potential risks, and develop contingency plans
  • Ensure program timelines are met and flawless launch metrics are applied to every program
  • Identify and resolve issues and conflicts within the program team
  • Conduct program executive reviews for US Farathane senior leadership
  • Support the development of best practices, standards, and tools for program execution and management

Qualifications:
  • Bachelor's degree or equivalent from an accredited four-year college or university
  • 2 to 4 years of automotive program management experience, including at least one successful program launch for a major OEM
  • Minimum 2 years of experience with a Tier One supplier and/or plastic injection or compression molded automotive products (preferred)
  • Proficiency with Microsoft Office, including MS Project
  • Strong organizational skills with the ability to manage multiple priorities simultaneously
  • Detail-oriented, deadline-driven, and results-focused
  • An equivalent combination of education and experience will be considered

US Farathane offers an impressive compensation and benefits package, including:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) with Company Match
  • Paid Holidays and Vacation
  • Job Promotional and Career Growth Opportunities
  • And much more!

About US Farathane
US Farathane has been a leading plastics manufacturer serving the automotive industry for over 50 years. Through advanced research and development, a highly experienced management team, and a dedicated workforce, US Farathane continues to grow year over year.
We provide customers with full-service solutions ranging from black-box design concepts to highly engineered composites, TPEs, TPOs, and specialized extrusion and compression technologies.
Additional Information
  • Interested applicants must submit their resume through our Applicant Tracking System for consideration.
  • Due to the high volume of applications received, only candidates selected for interviews will be contacted.
  • Candidates must be legally authorized to work in the United States without sponsorship.
  • Unsolicited resumes from search firms or employment agencies will not be paid a fee and become the property of US Farathane.
  • US Farathane is an Equal Opportunity Employer, including disabled individuals and veterans.

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