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Customer Program Manager Jobs in Utica, MI (NOW HIRING)

Senior Program Manager

Novi, MI ยท On-site

$108K - $109K/yr

Customer & Commercial Interface * Serve as primary point of contact for customer program teams on ... Manage customer change requests and ensure timely implementation. Cross-Functional Coordination

Senior Program Manager

Novi, MI ยท On-site

$108K - $109K/yr

Customer & Commercial Interface * Serve as primary point of contact for customer program teams on ... Manage customer change requests and ensure timely implementation. Cross-Functional Coordination

Technical Program Manager

Detroit, MI ยท On-site

$116 - $218/hr

We made history and now we work to transform the future - for our customers, our communities and ... The Program Manager will help build and program manage a cross-functional Ford charging network ...

Program Manager

Allen Park, MI ยท On-site

$90 - $120/hr

We fuse technology and engineering to provide product development solutions to customers in a ... The Program Manager will manage multiple programs and teams to ensure program goals are achieved.

Program Manager

Wixom, MI ยท On-site

$100K - $110K/yr

Our Program Management team is expanding and looking to add a Program Manager. We are looking for a ... Identify customer and Minth program deliverables, requirements, objectives, quality standards and ...

Program Manager - Automotive Manufacturing - Plastic Injection Molding An international automotive ... with customers, suppliers, engineering teams, and metrology groups. * Must be able to work in the ...

We fuse technology and engineering to provide product development solutions to customers in a ... The Program Manager will manage multiple programs and teams to ensure program goals are achieved.

We fuse technology and engineering to provide product development solutions to customers in a ... The Program Manager will manage multiple programs and teams to ensure program goals are achieved.

Senior Program Manager

Novi, MI ยท On-site

$110 - $140/hr

Customer & Commercial Interface Serve as primary point of contact for customer program teams on ... Manage customer change requests and ensure timely implementation. Cross-Functional Coordination ...

We fuse technology and engineering to provide product development solutions to customers in a ... The Program Manager will manage multiple programs and teams to ensure program goals are achieved.

Program Managers are responsible for the overall management of assigned customer product development programs, from program award through 90 days post Start of Production (SOP). This role requires ...

Showing results 21-40

Customer Program Manager information

See Utica, MI salary details

$8

$49

$77

How much do customer program manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer program manager in Utica, MI is $49.34, according to ZipRecruiter salary data. Most workers in this role earn between $32.88 and $63.37 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Utica, MI are hiring for Customer Program Manager jobs?

Cities near Utica, MI with the most Customer Program Manager job openings:

Manager of Program Managers

Autoliv United States

Auburn Hills, MI โ€ข On-site

Full-time

Posted 25 days ago


Job description

Manager of Program Managers
Autoliv is currently looking to fill the role of a Customer Program Manager focusing on Seatbelts.
Main responsibilities:
  • Lead and manage a team of program analysts, providing guidance, support, and mentorship
  • to drive exceptional performance
  • Grow / coach / develop project managers to foster a culture of "protect the projects" mindset, know our financials, and drive accountability and follow up throughout the organization.
  • Ensure the department is meeting the internal and external deliverables as required by the program timing schedules, and that the quality of the events is high. Escalate properly with timely communication - recover red projects
  • Drive team to meet or exceed Project Financial Targets, and ensure Project Managers follow the "know your numbers" financial culture.
  • Communicate with internal and external groups to meet objectives.
  • Develop and track annual department budget, and ensure it stays on track.
  • Understand the customer(s) vehicle development system and engineering support systems (also ensure staff is trained as required in these systems).
  • Support the manufacturing organization with information and on-site presence to ensure manufacturability and performance.
  • Support the customer for on-site meetings as required to assure satisfaction.
  • Support on-going maintenance of the designs for performance and cost reduction activity.
  • Interface with Customer Management to drive resolution to issues which are not being resolved at the program level.
  • Be a champion for certain Project Management Policy Deployment topics.
  • Ensure that the company interests are maintained in all activities.
  • Exhibit boundaryless behavior particularly around securing new business and ensuring continued launch excellence for current programs

Requirements:
  • Bachelor's Degree in Engineering, Business or similar applicable area
  • 5+ years' Manager of Project Management leadership experience with excellent track record in product development and launch skills
  • 10 years of automotive PM Management experience
  • Restraints experience is considered a plus.
  • Japan OEM experience (Honda, Subaru, Toyota, Nissan)
  • Experience interfacing with internal and external customers globally.
  • Previous hands-on experience in a manufacturing environment with ability to provide Plant and Customer support.
  • Exceptional verbal and written communication skills, plus proficiency in Microsoft Office, including Microsoft Project
  • Responsive and customer-focused with a demonstrated use of professional judgment.
  • Willingness and ability to travel domestically and internationally as required.
  • Results-oriented with ability to adapt and thrive in a fast-paced environment prioritizing tasks and decisions in a timely manner.
  • Detailed-oriented with strong technical and analytical skills with a passion for innovation and continuous improvement.
We will be more than glad to chat with you about your experience and your career goals.
In our international work setting, you will find a range of opportunities that are designed to enhance your career and personal development. Including new and different perspectives is part of what ensures the team's success. We are committed to develop people's skills, knowledge and creative potential. Our training and development programs emphasize technical competency, leadership development and business management skill.
More lives saved - more life lived!
What's in it for you:
โ€ข Attractive compensation package
โ€ข Recognition awards, company events, university discount options and many more perks.
โ€ข Gender Pay Equality
Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identify and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.
Function Launches Locations Auburn Hills Technical Center (ATC)