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Customer Program Manager Jobs in Rex, GA (NOW HIRING)

Emory University

Program Manager (SECURE)

Atlanta, GA · Hybrid

Establishes program and project management methodologies, design standards, communication protocols ... and customer stakeholders, to coordinate new initiatives, foster collaboration, encourage ...

NexusOne

Technical Program Manager

Atlanta, GA · On-site

$124K - $160K/yr

The Technical Program Manager will own solution delivery for strategic accounts, translating customer needs into actionable requirements and ensuring successful engagement outcomes. Responsibilities ...

NLB Services

Program Manager II

Atlanta, GA · On-site

... and customer and employee experiences. Partner with cross-functional stakeholders to align on ... Experience managing multiple initiatives and priorities simultaneously. Proficiency with Microsoft ...

DSV

Senior Program Manager

Atlanta, GA · On-site

$125K - $135K/yr

Today, we add value to our customers\' entire supply chain by transporting, storing, packaging, re ... Senior Program Manager Time Type: Full Time POSITION SUMMARY The DSV Solutions Senior Manager of ...

Microsoft

Lease Delivery Program Manager

Atlanta, GA · On-site

$111K - $112K/yr

Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide, and we are looking for Senior Lease Delivery Program Manager, Datacenter ...

Microsoft

Lease Delivery Program Manager

Atlanta, GA · On-site

$111K - $112K/yr

Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide, and we are looking for Senior Lease Delivery Program Manager, Datacenter ...

Coca-Cola

Consultant, Program Manager

Atlanta, GA · On-site

Enable impactful contributions that accelerate CocaCola's service, efficiency, and customer ... Program Management, Project Management, Resource Planning, Risk Management, Stakeholder ...

Aderant

Program Manager, Engineering Ops

Atlanta, GA

$124K/yr

Aderant is seeking a Program Manager . Aderant is scaling how we plan, execute, and collaborate to ... Experience with SaaS platforms, enterprise customers, regulated/contract-heavy environments, or ...

Aderant

Program Manager, Engineering Ops

Atlanta, GA · On-site

$124K/yr

Aderant is seeking a Program Manager . Aderant is scaling how we plan, execute, and collaborate to ... Experience with SaaS platforms, enterprise customers, regulated/contract-heavy environments, or ...

Sotera Health

XBU Program Manager

Atlanta, GA

We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies. Sotera Health ...

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All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Rex, GA

Customer Program Manager information

See Rex, GA salary details

$8

$50

$78

How much do customer program manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer program manager in Rex, GA is $50.05, according to ZipRecruiter salary data. Most workers in this role earn between $33.37 and $64.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Rex, GA are hiring for Customer Program Manager jobs? Cities near Rex, GA with the most Customer Program Manager job openings:
Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Rex, GA as of June 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $104,114 per year, or $50.1 per hour.

Program Manager (SECURE)

Emory University

Atlanta, GA • Hybrid

Full-time

Re-posted 13 days ago

Emory Healthcare rating

7.7

Company rating: 7.7 out of 10

Based on 217 frontline employees who took The Breakroom Quiz

161st of 887 rated healthcare providers

Job description

Discover Your Career at Emory UniversityEmory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.Description

JOB DESCRIPTION:

  • Leads the strategic development, execution, and continuous improvement of the Safeguarding the Entire Community in the U.S. Research Ecosystem (SECURE) Center initiatives in coordination with cross-functional team members and institutional partners.
  • Contributes to departmental and enterprise-level goal alignment, ensuring SECURE Center activities support broader strategic objectives.
  • Designs, evaluates, and implements scalable program frameworks, workflows, systems, and standard operating procedures (SOPs) to support consistency, compliance, quality, and sustainable operations.
  • Analyzes program and project resource requirements, operational constraints, and capacity needs.
  • Establishes program and project management methodologies, design standards, communication protocols, and implementation procedures.
  • Oversees program planning and execution, including preparation and dissemination of project status updates, timelines, risk indicators, and key performance metrics.
  • Produces and delivers operational, analytical, and performance reports to leadership to inform decision-making, enhance efficiency, and strengthen internal controls.
  • Identifies opportunities to enhance operational efficiency, risk mitigation, and financial or compliance controls.
  • Serves as a primary liaison with internal and external partners, including institutional, sponsor, academic, administrative, and customer stakeholders, to coordinate new initiatives, foster collaboration, encourage innovation, and support successful program outcomes.
  • Develops and delivers presentations, project briefings, status reports, and program updates to support transparency, alignment, and informed decision-making.
  • Designs and delivers training programs and materials.
  • Provides operational guidance and support to staff and project teams.
  • Manages assigned staff resources and operational processes to achieve organizational objectives.
  • Performs additional duties as required. 

MINIMUM QUALIFICATIONS: 

  • Bachelor's degree in business, public administration, computer science, accounting, or a related field and five years of progressive experience in program or project management, ideally within complex, cross-functional, or regulated environments, or an equivalent combination of education and experience.
  • Master's degree and PMP or equivalent project/program management certification is preferred.

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs.  Schedule is based on agreed upon guidelines of department. This role requires residency in the state of GA. Emory reserves the right to change remote work status with notice to employee.

Additional DetailsEmory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD). Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.Employment Type: FULL_TIME

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