Atlanta, GA · Hybrid
$89K - $114.90K/yr
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
Atlanta, GA · Hybrid
$89K - $114.90K/yr
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
Atlanta, GA · Hybrid
$89K - $114.90K/yr
Finastra PAYplus USA Client Environment: U.S. Banking Client Employment Type: Full-time Role Overview The Senior PPUSA Subject Matter Expert (SME) is a seasoned professional responsible for providing ...
Atlanta, GA · Hybrid
$89K - $114.90K/yr
Finastra PAYplus USA Client Environment: U.S. Banking Client Employment Type: Full-time Role Overview The Senior PPUSA Subject Matter Expert (SME) is a seasoned professional responsible for providing ...
Atlanta, GA · On-site
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
Atlanta, GA · On-site
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
Atlanta, GA · On-site +1
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
Atlanta, GA · On-site +1
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
Atlanta, GA · On-site
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
Atlanta, GA · On-site
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers mission-critical ...
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers mission-critical ...
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
Atlanta, GA · On-site +1
$117.80K - $162K/yr
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
Atlanta, GA · On-site +1
$117.80K - $162K/yr
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
Atlanta, GA · On-site +1
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
Atlanta, GA · On-site +1
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
Atlanta, GA · Hybrid
$111.60K - $112K/yr
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
Atlanta, GA · Hybrid
$111.60K - $112K/yr
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and ...
At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and ...
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
Atlanta, GA · Hybrid
$50.75 - $69.50/hr
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
Atlanta, GA · Hybrid
$50.75 - $69.50/hr
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
Atlanta, GA · Hybrid
$50.75 - $69.50/hr
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
Atlanta, GA · Hybrid
$50.75 - $69.50/hr
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
Plano, TX · Hybrid
$223K - $233.50K/yr
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
Plano, TX · Hybrid
$223K - $233.50K/yr
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical ...
$89K - $114.90K/yr
Full-time
Medical, Life, Retirement, PTO
Posted 22 days ago
At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world's top 50 banks, in more than 110 countries.
Senior Subject Matter Expert (SME) -PAYplusUSA (PPUSA)
Location: Atlanta, GA
Product: FinastraPAYplusUSA
Client Environment: U.S. Banking Client
Employment Type: Full-time
Role Overview
The Senior PPUSA Subject Matter Expert (SME) is a seasoned professional responsible for providing deep functional and technicalexpertisein Finastra'sPAYplusUSA solution in a production banking environment. This role supports a U.S. bank client and plays a critical part in complex issue resolution, configuration advisory, and client engagement. The SME works independently with minimal guidance and acts as a trusted advisor across Finastra and client teams.
Key Responsibilities
Functional & Product Expertise
Provide in-depth subject matterexpertisein FinastraPAYplusUSA across configuration, processing flows, and production operations
Apply strong conceptual and practical knowledge of PPUSA with working knowledge of related payment platforms
Act as a product authority for complex configurations, system options, and payment processing behavior
Issue Investigation & Problem Solving
Lead investigation of complex L2/L3 production issues including defect triage and root cause analysis
Recreate issues using GUI, database analysis, and trace logs
Analyze PPUSA core tables, business flows, traces, and system behavior
Review end-to-end payment processing flows anddetermineconfiguration vs. code-related issues
Execute solutions and support QA/L2 during validation
Client & Stakeholder Engagement
Participate in client escalation calls
Explain complex technical issues clearly to client and internal stakeholders
Provide structured status updates, risk assessments, and next steps
Act as a trusted advisor to PAS Leads, Advisors, and bank stakeholders
Operational Impact & Collaboration
Own end-to-end accountability for assigned PPUSA processes or operational objectives
Work closely with L1, L2, QA, Product Management, and Development teams
Operatewithin broad guidelines while exercising sound professional judgment
Required Skills & Experience
Technical Expertise
Strong hands-on experience with FinastraPAYplusUSA (mandatory)
Recent relevant PPUSA experience within the last four years
Strong skills in trace analysis, database investigation, and rule configuration
Professional Skills
Ability to solve complex problems using analysis of multiple data sources
Works independently with minimal guidance
Strong analytical and decision-making skills
Business & Communication Skills
Understanding of U.S. payment processing and banking operations
Awareness of market best practices and Finastra's competitive positioning, Finastra ecosystem
Strong written and verbal communication skills
Comfortable interacting with senior client and internal stakeholders
Career Level
This is a senior, seasoned individual contributor role. Career progression typically focuses on depth ofexpertise, client impact, and platform mastery rather than people management.
We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:
Flexibility:Enjoy unlimited vacation,based on your location and business priorities. Hybrid working arrangements,andinclusive policies such as paid time off for voting, bereavement, and sick leave.
Well-being:Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.
Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
Sustainability:Benefit from paid time off for volunteering and donation matching.
DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
Career Development:Access online learning and accredited courses through our Skills & Career Navigator tool.
Recognition:Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
*Specific benefits may vary by location.
At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.
Be unique, be exceptional, and help us make a difference at Finastra!
Applicants for this position need to be located in posted location or their immediate surrounding areas. Due to the requirements of this position, this job posting is not available for, and Finastra will not be considering any applicants who currently reside in New York City or California.