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Customer Program Manager Jobs in Renton, WA (NOW HIRING)

Microsoft

Program Manager

Redmond, WA · On-site

Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product ... We are looking for an execution-focused Program Manager to serve as the operational backbone for ...

Hexcel

Program Manager

Kent, WA · On-site

$125 - $150/hr

Program Manager** for our **Kent, WA** location. The Program Manager will have a hybrid work ... Act as focal for customer interactions and technical coordination - regularly communicating with ...

Koniag, Inc.

Program Manager

Bremerton, WA · On-site

Koniag Operations Services, LLC a Koniag Government Services company, is seeking a Program Manager with a Secret security clearance to support KOS and our government customer in Bremerton, WA. This ...

Hexcel Corporation

Program Manager

Kent, WA · Hybrid

$93K - $160K/yr

The Program Manager will have a hybrid work arrangement with a general weekly expectation to be on ... Act as focal for customer interactions and technical coordination - regularly communicating with ...

Hexcel Corporation

Program Manager

Kent, WA · On-site

$93K - $160K/yr

The Program Manager will have a hybrid work arrangement with a general weekly expectation to be on ... Act as focal for customer interactions and technical coordination - regularly communicating with ...

IonQ

Senior Program Manager, Customer Delivery

Bothell, WA · On-site +1

$129K - $130K/yr

We are looking for a customer-obsessed, execution-driven technical program manager to build and lead IonQ's new Delivery Excellence function. Your mission is to build and operate the systems that ...

Seattle Indian Health Board

PROGRAM MANAGER

Seattle, WA · On-site

$65K - $72K/yr

Customer Service Orientation: All employees of SIHB recognize the needs of the diverse community we ... The Program Manager provides leadership and oversight for multiple grant-funded projects at SIHB.

Zortech Solutions

Program Manager

Seattle, WA · On-site

Program Manager Job Location: Seattle, WA Job Duration: 12 Months About this team The Retail ... customer experience. This team is responsible for the seamless integration and deployment of ...

Astronics

Program Administrator (2026-125)

Kirkland, WA · Hybrid

$29.14 - $43.71/hr

JOB SUMMARY The Program Administrator collaborates with Program Managers to oversee internal program operations, ensuring successful completion and customer satisfaction. The PA may handle multiple ...

Astronics

Program Administrator (2026-125)

Kirkland, WA · Hybrid

$29.14 - $43.71/hr

JOB SUMMARY The Program Administrator collaborates with Program Managers to oversee internal program operations, ensuring successful completion and customer satisfaction. The PA may handle multiple ...

Astronics

Program Administrator (2026-125)

Kirkland, WA · Hybrid

$29.14 - $43.71/hr

JOB SUMMARY The Program Administrator collaborates with Program Managers to oversee internal program operations, ensuring successful completion and customer satisfaction. The PA may handle multiple ...

Astronics

Program Administrator (2026-125)

Kirkland, WA · On-site

$29.14 - $43.71/hr

JOB SUMMARY The Program Administrator collaborates with Program Managers to oversee internal program operations, ensuring successful completion and customer satisfaction. The PA may handle multiple ...

The Workplace Advisors

Program Manager

Lake Forest Park, WA · Remote

$70K - $80K/yr

Juice Marketing is seeking a Program Manager to join our team. The ideal candidate brings a sales ... Create account-specific policies and standards for customer service, client expectations, and site ...

Chief-Seattle-Club-1

Program Manager

Seattle, WA · On-site

$80 - $100/hr

Program Manager Full Time Management Seattle, WA, US 3 days ago Requisition ID: 1174 Salary Range ... Exceptional customer service and problem-solving skills. * Ability to handle complaints/conflicts ...

PEMCO

Program Manager

Seattle, WA · On-site

At PEMCO we're all about people - our customers, our employees, and the community. We're a mutual ... PEMCO has a dynamic and challenging opportunity for a Program Manager to join our community. In ...

PACCAR Inc

Program Manager

Kirkland, WA · On-site

$150 - $200/hr

Program Manager Date: Aug 18, 2026 Company: PACCAR Company Information PACCAR is a Fortune 500 ... PACCAR is a global technology leader in the design, manufacture and customer support of high ...

PACCAR

Program Manager

Kirkland, WA · On-site

PACCAR is a global technology leader in the design, manufacture and customer support of high ... This role will be responsible for managing program development in a matrixed organization to meet ...

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Showing results 21-40

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Renton, WA

Customer Program Manager information

See Renton, WA salary details

$10

$60

$95

How much do customer program manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer program manager in Renton, WA is $60.83, according to ZipRecruiter salary data. Most workers in this role earn between $40.58 and $78.12 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Renton, WA are hiring for Customer Program Manager jobs?

Cities near Renton, WA with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Renton, WA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $126,526 per year, or $60.8 per hour.

Program Manager

Microsoft

Redmond, WA • On-site

Full-time

Posted 18 days ago

Microsoft rating

8.6

Company rating: 8.6 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

69th of 247 rated software companies

Job description

Overview
MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.
The Worldwide Field and Partner Center of Excellence helps Microsoft scale partner capacity and accelerate adoption of Microsoft solutions by connecting technical expertise, reusable assets, readiness programs, and disciplined execution across Modern Work, Business Applications, and Security.
We are looking for an execution-focused Program Manager to serve as the operational backbone for Security and Partner Enablement initiatives. You will operate at the intersection of aligning with architects, platform providers, marketing program managers, and operational teams, translating strategy into clear plans, establishing scalable operating rhythms, removing blockers, and driving accountability across stakeholders. This opportunity will allow you to strengthen your program leadership, deepen your knowledge of the Microsoft Security and partner ecosystem, and help a global technical organization scale its impact.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
  • Drive end-to-end execution across Security and Partner Enablement workstreams. Develop and maintain project plans, milestones, dependencies, risks, success criteria, and stakeholder communications, and help teams move from strategy to measurable outcomes.
  • Own the team's Agile operating rhythm, including backlog management, sprint planning, Scrum ceremonies, action tracking, status reporting, and continuous improvement. Create structure that improves transparency, prioritization, follow-through, and delivery predictability.
  • Serve as the operational connection point across technical architects, partner program leaders, engineering and business stakeholders, external vendors, and platform providers. Build alignment, identify blockers, drive decisions, and hold owners accountable to commitments with minimal supervision.
  • Manage relationships and operating processes with demo platform providers and internal service owners. Coordinate provisioning, readiness, maintenance, platform health, licensing, trial availability, and lifecycle activities that support partner workshops, demonstrations, technical readiness, and solution showcases.
  • Coordinate infrastructure and related operational activities. Identify gaps and implement scalable processes, automation opportunities, and practices that keep the team running effectively.
  • Provide program and content support when additional capacity is needed. Partner with architects and subject matter experts to develop presentations, readiness materials, workshop content, program documentation, and executive-ready updates while maintaining technical accuracy and consistent messaging.
  • Collect and evaluate program signals, communicate status and risks, and use operational insights to improve program performance. Contribute to business reviews and help influence change across the organization.
  • Develop a network of internal/external relationships to build influence in addressing problems/ blockers and facilitating additional views on the matter of interest. Stays up to date on Microsoft's technologies, products, and services in order to communicate Microsoft's mission, strategy, and capabilities.

Qualifications
Required Qualifications:
  • Bachelor's Degree AND 2+ years experience in consulting, product/technical program management, data analysis, or product development
    • OR equivalent experience

Other Requirements
  • Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Additional Required Qualifications:
  • Bachelor's Degree AND 5+ years experience consulting, product/technical program management, data analysis, or product development
    • OR equivalent experience.
  • 4+ years of experience managing cross-functional and/or cross-team projects.
  • Experience in the Microsoft partner ecosystem, a consulting organization, systems integrator, managed service provider, or technical delivery environment.
  • Working knowledge of the Microsoft Security ecosystem, including technologies such as Microsoft Defender, Microsoft Sentinel, Microsoft Entra, Microsoft Purview, and Microsoft Intune.
  • Experience with Microsoft 365, Teams, Planner, Azure DevOps, Power Platform, or Copilot to manage work, automate processes, and communicate program health.
  • Experience supporting technical demo environments, trials, labs, readiness programs, partner enablement, or cloud solution delivery.
  • Program and project management discipline with a execution mindset and attention to detail.
  • Ability to operate independently through ambiguity and turn loosely defined needs into structured, actionable plans.
  • Experience with cross-functional collaboration, stakeholder management, written communication, and executive-ready reporting skills.
  • Customer and partner focus, continuous improvement mindset, and the ability to connect technical work with operational and business outcomes.

Technical Program Management IC3 - The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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About Microsoft

Sourced by ZipRecruiter

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Redmond, WA, US

Year founded

1975

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