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Customer Program Manager Jobs in Powell, OH (NOW HIRING)

Program Manager 5 Location: Columbus, OH Visa: Any Visa except CPT, TN and GC (PP number is ... customer locations may be necessary. No reimbursement DAS/Office of Information Technology ...

Sr. Program Manager

Columbus, OH ยท On-site

$112K - $112K/yr

... customers - from drug discovery teams to patent researchers - rely on daily * Identify risks and ... Coach and mentor other program or project managers on stakeholder communication and program best ...

Sr. Program Manager

Columbus, OH ยท On-site

$112K - $112K/yr

... customers -- from drug discovery teams to patent researchers -- rely on daily * Identify risks and ... Coach and mentor other program or project managers on stakeholder communication and program best ...

Program Manager 5

Columbus, OH ยท On-site

$80 - $85/hr

Collaborating with customers and Information Technology staff to resolve, coordinate, and execute ... Managing long-term ODOC program area demands for technology solutions * Coordinating Information ...

Accountable for the approval and sign-off of the program plan with customer representatives, such as portfolio managers, and all affected program stakeholders. * Accountable for management of scope ...

Lead Technical Program Manager

Columbus, OH ยท On-site

$121K - $157K/yr

As the Lead Technical Program Manager within the Consumer and Community Banking (CCB) Engineering ... customers and their leadership to promote awareness, engagement, and sustained adoption of ET&P ...

Lead Technical Program Manager

Columbus, OH ยท On-site

$124K - $161K/yr

Build relationships with customers to understand challenges and develop solutions to resolve them ... support program management workflows with strong validation habits and awareness of data ...

Showing results 21-40

Customer Program Manager information

See Powell, OH salary details

$8

$51

$81

How much do customer program manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer program manager in Powell, OH is $51.56, according to ZipRecruiter salary data. Most workers in this role earn between $34.38 and $66.25 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Powell, OH are hiring for Customer Program Manager jobs?

Cities near Powell, OH with the most Customer Program Manager job openings:

Infographic showing various Customer Program Manager job openings in Powell, OH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $107,245 per year, or $51.6 per hour.

Program Manager[Onsite]

SmartIPlace

Columbus, OH โ€ข On-site

Contractor

Re-posted 2 days ago


Job description

Position: Program Manager 5

Location: Columbus, OH

Visa: Any Visa except CPT, TN and GC (PP number is mandatory to fetch I94)

Interview Type: video interview 

Onsite

Parking is not provided

Occasional travel to customer locations may be necessary. No reimbursement

DAS/Office of Information Technology/Enterprise Shared Solutions is seeking an experienced resource to provide Project, Release, Operations, and Organizational Change Management (OCM) duties for the eLicense service area. This position will play a crucial role in advancing and growing the enterprise eLicense service area. The ideal candidate must possess a strong background in Project Management, Software Development Life Cycle processes (Agile, Waterfall, etc.), Organizational Change Management (OCM), vendor relationship management. Duties include, but are not limited to:


Smart-iPlace logo

About Smart-iPlace

Sourced by ZipRecruiter

SMART-iPLACE provides innovative staffing and consulting solutions that help our clients achieve their business objectives. We can understand and support all areas of your IT systems from back-end infrastructure to front-end personal productivity. Our goal is create innovative IT solutions that enable your business to be more agile and competitive.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Irving, TX, US

Year founded

2021

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