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Customer Program Manager Jobs in Powell, OH (NOW HIRING)

Manifest Solutions

Sr. Program Manager

Columbus, OH · On-site

$112K - $112K/yr

... customers - from drug discovery teams to patent researchers - rely on daily * Identify risks and ... Coach and mentor other program or project managers on stakeholder communication and program best ...

Manifest Solutions

Sr. Program Manager

Columbus, OH · On-site

$112K - $112K/yr

... customers -- from drug discovery teams to patent researchers -- rely on daily * Identify risks and ... Coach and mentor other program or project managers on stakeholder communication and program best ...

SmartIPlace

Program Manager 5

Columbus, OH · On-site

$80 - $85/hr

Collaborating with customers and Information Technology staff to resolve, coordinate, and execute ... Managing long-term ODOC program area demands for technology solutions * Coordinating Information ...

SmartIPlace

Program Manager[Local to Ohio]

Columbus, OH · On-site

Accountable for the approval and sign-off of the program plan with customer representatives, such as portfolio managers, and all affected program stakeholders. * Accountable for management of scope ...

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Showing results 21-40

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Powell, OH

Customer Program Manager information

See Powell, OH salary details

$8

$51

$81

How much do customer program manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer program manager in Powell, OH is $51.56, according to ZipRecruiter salary data. Most workers in this role earn between $34.38 and $66.25 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Powell, OH are hiring for Customer Program Manager jobs?

Cities near Powell, OH with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Powell, OH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $107,245 per year, or $51.6 per hour.

Program/Project Manager

Digitek Software, Inc.

Columbus, OH • On-site

Other

Posted 3 days ago

New

Job description

One of our clients is looking for the position of   Program Manager  on following skills:

 

Hybrid -

3 days in office/week

2 days remote/week

Local Candidates preferred

Interviews - Teams

Years of Relevant Experience:

·         10+ years Project/Program Management experience

·         10+ years’ experience with full lifecycle implementation projects from requirements definition through implementation

Preferred Education:

4-year college degree or equivalent technical study

Job Description:

The Program Manager directs, controls, and administers programs and projects within the organization. The Program Manager is the individual ultimately responsible for execution of assigned projects and management of the project team. The Program Manager’s primary responsibility is to drive initiatives from start to finish. The Program Manager must ensure that the program/project is completed on schedule and that the final product meets the business, technical, and established quality requirements.

The Program Manager has proven experience with a technical specialty across large and complex implementations and systems. Responsibilities include, but are not limited to, the following:

·         Manages the complete lifecycle of projects, including initiation, planning, requirements gathering, execution, and closure.

·         Responsible for project compliance with established agency and project management standards and procedures.

·         Develop a detailed program/project plan, including identification of project needs and definition of tasks and milestones, all based on scope, budget, and resources.

·         Accountable for delivery of all work tasks identified in the program/project plan.

·         Responsible for the capture and reporting of required program/project management metrics.

·         Ensure all changes to scope follow established change procedures and are documented.

·         Accountable for management of scope for the program/project and gaining agreement and approval of scope changes with project sponsor and affected stakeholders.

·         Manage and track the program/project progress against the program/project plan.

·         Monitor project milestones and phases to ensure the project is on schedule. Take corrective actions if a project begins to slip its schedule.

·         Prepares status reports on a weekly basis for program/project team, project sponsor(s), team leads, group leads, and appropriate stakeholders.

·         Plan, organize, prioritize, and manage multiple work efforts across teams.

·         Responsible to tailor and baseline all program/project templates.

·         Accountable to schedule or monitor status reviews, peer reviews, program/project management inspections, and software quality assurance work product and process reviews with the appropriate designated resources.

·         Notify team leads of project timelines, milestones, phases, work requests, and target dates.

·         Communicate and work with users, external partners/vendors, and other State agencies as necessary.

·         Analyze and distribute reports on program/project metrics associated with work items.

·         Accountable for the approval and sign-off of the program/project plan from project sponsor and all affected program/project stakeholders.

·         Build and maintain relationships with key stakeholders and project sponsor.

·         Serve as the primary point of contact for all program/project-related issues and resolution of issues.

·         Anticipate issues and proactively address them.

·         Coordinate and present proposals to agencies as necessary.

·         Identify and manage program/project risk and develops risk mitigation strategies, track to closure.

·         Develop and facilitate achievement of program/project service commitments and performance metrics.

·         Ensure that tasks provide value and support the strategic direction of the program/project and meet service commitments, conduct reviews with stakeholders.

·         Accountable for the final program/project management evaluation review with stakeholders for approval upon program/project completion.

·         Communicate effectively with customers and software / hardware suppliers supporting the State as appropriate.

·         Balance workload with program/project team members’ capacity.

·         Communicate with team members on how their work assignments relate to and help achieve program/project objectives.

·         ·        Plan program/project specific training and orientation needs

Mandatory skills

Project & Vendor Management

·         Ability to effectively communicate with written and verbal communication to all levels of an organization, from front line staff to C-level executives.

·         Ability to manage complex, multi-system programs over extended periods of delivery cycles.

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