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Customer Program Manager Jobs in Potomac, MD (NOW HIRING)

Customer Value Partners

Program Manager

Bethesda, MD · On-site

Overview CVP is seeking an experienced Program Manager to serve as the Government's single contractor focal point for the NIH Center for Information Technology (CIT) enterprise application portfolio.

Customer Value Partners

Program Manager

Bethesda, MD · Hybrid

$175K - $200K/yr

Overview CVP is seeking an experienced Program Manager to serve as the Government's single contractor focal point for the NIH Center for Information Technology (CIT) enterprise application portfolio.

BVG & Company

Program Manager

Washington, DC · On-site

$100 - $125/hr

Manage the various customer programs and their contracted product and service delivery. * Manage budgets, including tracking, forecasting, and reporting as required. * Develop/refresh and execute a ...

ICR, Inc.

Program Manager - Chantilly, VA

Chantilly, VA · On-site

$150 - $200/hr

Our Customer's problems will become our own and our employees will wake up each day wanting to ... Program Manager - Chantilly, VA Location: Chantilly, VA Job Id: 680 # of Openings: 1 Program ...

Ladgov Corporation

Program Manager

Washington, DC · On-site

Customer Engagement & Quotation * Credit Management * Order Fulfillment * Order Shipping * Customer Invoicing * Accounts Receivable * Payment Collections * Reporting * Data Management The challenges ...

BVG & Company

Senior Program Manager

Washington, DC · On-site

$100 - $125/hr

Participate in the management of various customer programs and their contracted product and service delivery: * Manage budgets, including tracking, forecasting, and reporting as required. * Develop ...

Leidos

Program Director

Fairfax, VA · On-site

$154K - $278K/yr

... to the customer's program office, other industry partners, and mission stakeholders. The Senior Program Manager position aligns within the Defense Decision Advantage Business Area delivering ...

New

KBR, Inc

Program Manager

Reston, VA · On-site

$150 - $200/hr

Lead customer meetings, program management reviews, and contractual communications with government ... and industry stakeholders.* Support business growth through opportunity identification, task order ...

Ladgov Corporation

Program Manager

Washington, DC · On-site

Customer Engagement & Quotation * Credit Management * Order Fulfillment * Order Shipping * Customer Invoicing * Accounts Receivable * Payment Collections * Reporting * Data Management The challenges ...

Leidos

Program Director

Dulles, VA · On-site

$154K - $278K/yr

... to the customer's program office, other industry partners, and mission stakeholders. The Senior Program Manager position aligns within the Defense Decision Advantage Business Area delivering ...

New

KBR

Program Manager

Reston, VA · On-site

$157K - $236K/yr

Lead customer meetings, program management reviews, and contractual communications with government ... and industry stakeholders. * Support business growth through opportunity identification, task order ...

CenCore LLC

Operations Program Manager

Manassas, VA · On-site +1

$100K - $115K/yr

Description CenCore is seeking an Operations Program Manager to support secure operations initiatives for a customer program. This role is responsible for managing assigned projects from planning ...

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Showing results 41-60

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Potomac, MD

Customer Program Manager information

See Potomac, MD salary details

$9

$55

$88

How much do customer program manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer program manager in Potomac, MD is $55.93, according to ZipRecruiter salary data. Most workers in this role earn between $37.31 and $71.88 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Potomac, MD are hiring for Customer Program Manager jobs?

Cities near Potomac, MD with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Potomac, MD as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $116,340 per year, or $55.9 per hour.

Deputy Program Manager (DPM) / Integration Manager

Via Logic LLC

Arlington, VA • On-site

$125 - $150/hr

Other

Posted 6 days ago

Job description

Leidos is seeking a Deputy Program Manager/Integration Manager to support the delivery of CISA Cybersecurity Exercise Support Services by assisting with program execution, program integration, team coordination, customer communications, and overall program health. Under the direction of the Program Manager, the DPM/IM helps ensure the program meets negotiated requirements and supports consistent performance across cost, schedule, and technical outcomes.

Primary Responsibilities Include:
  • Assist the PM in managing all aspects of the contract and program, including Leidos requirements and customer program requirements; implement priorities, assign tasks, and manage resources to meet cost, schedule, and technical baselines.
  • Participate in meetings with Leidos leadership and the customer to ensure situational awareness of program requirements.
  • Support program coordination and communications with internal teams, subcontractors, and customer stakeholders.
  • Track and help resolve program issues/risks, escalating as needed and supporting status reporting to Leidos management.
  • Ensure contract requirements and changes are implemented effectively across the team.
  • Support staffing execution and staff development/training activities across the contract lifecycle.
  • Manage the SMEs and Regional Exercise Leads, coordinating and regularly reporting.
  • Support the PM in managing and directing Leidos staff and subcontract staff on the program.
  • As Integration Manager, ensure coordination and integration for seamless delivery of program and exercise support to the customer.
  • Ensure all aspects of the program are integrated, tied together, and updated with any changes across the entire support team.
Required Experience, Skills, and Education:
  • Active TS/SCI clearance.
  • Ability to obtain DHS EOD.
  • 10+ years experience with federal, state, and local project and program planning and management.
  • Experience supporting program execution for a customer‑facing contract, including coordination across multiple workstreams and stakeholders.
  • Demonstrated ability to manage action‑item tracking, meeting cadence, and documentation to drive timely delivery.
  • Experience leading delivery of services under a customer‑facing contract, including planning, staffing coordination, quality oversight, and issue/risk management.
  • Experience producing executive‑ready briefings, correspondence, and status reporting (written and oral) using MS Office tools and MS Teams.
  • Ability to support customer needs during normal work hours and during no‑notice emergencies/COOP events, as required for key personnel.
  • Experience managing and supporting cyber related projects and programs.
Preferred Experience, Skills, and Education:
  • Experience supporting or managing HSEEP‑aligned exercise programs (discussion‑based and operations‑based).
  • Experience supporting cybersecurity readiness, resilience, or incident response mission partners across government and critical infrastructure.
  • Experience managing surge requirements, including developing quotes that include labor mix, hours, and cost (basis of estimate) when new requirements emerge.
  • FEMA HSEEP Certified
  • FEMA Master Exercise Practitioner (MEP)
  • PMI Project Management Professional (PMP)
  • Cybersecurity Certifications: CISSP, CEH, GIAC
Clearance Required:
  • Active TS/SCI clearance.
Pay Range

$92,300.00 – $166,850.00 (general guideline only; compensation may vary based on responsibilities, experience, and other factors).

Commitment to Non‑Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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