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Customer Program Manager Jobs in Potomac, MD (NOW HIRING)

Program Manager

Reston, VA

$157K - $236K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead customer meetings, program management reviews, and contractual communications with government ... and industry stakeholders. * Support business growth through opportunity identification, task order ...

Operations Program Manager

Manassas, VA · On-site +1

$100K - $115K/yr

Description CenCore is seeking an Operations Program Manager to support secure operations initiatives for a customer program. This role is responsible for managing assigned projects from planning ...

Program Manager

Mclean, VA · Hybrid

$200K - $240K/yr

Program Management Subcategory: Program Mgmt Schedule: Part-Time Shift: Day Job Travel: No Minimum ... Identify new opportunities for IT to drive innovation to our customers. Qualifications * TS/SCI ...

Program Manager

Washington, DC · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Program Manager plays a pivotal role in overseeing all aspects of contract operational support ... Consult with customer and contractor personnel to formulate and review task plans and deliverables ...

Program Manager

Washington, DC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Program Manager plays a pivotal role in overseeing all aspects of contract operational support ... Consult with customer and contractor personnel to formulate and review task plans and deliverables ...

Program Manager

Washington, DC · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Program Manager plays a pivotal role in overseeing all aspects of contract operational support ... Consult with customer and contractor personnel to formulate and review task plans and deliverables ...

Program Manager

Silver Spring, MD · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Program Manager will oversee technical, operational, administrative, and contractual ... Customer relationship management. * Executive communication and presentation skills. * Personnel ...

Program Manager

Vienna, VA · On-site

$270K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...

Program Manager

Vienna, VA · On-site

$270K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...

Program Manager

Washington, DC · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Program Manager plays a pivotal role in overseeing all aspects of contract operational support ... Consult with customer and contractor personnel to formulate and review task plans and deliverables ...

Conduct recurring program management reviews, status briefings, and customer meetings. * Prepare ... and deliver monthly, quarterly, annual, and ad hoc program reports. * Establish and maintain risk ...

Program Manager

Ashburn, VA · On-site

  • Medical

  • Retirement

  • PTO

As a Program Manager, you will serve as the principal point of contact to key military and commercial customers by showcasing your technical program leadership within the Rugged Embedded Computing ...

Program Manager

Ashburn, VA · On-site

$150K - $165K/yr

PMP & ITIL V3 (or V4) The Program Manager will be responsible for the strategic planning, execution, and overall success of customer enterprise infrastructure initiatives. In this role, you will lead ...

Program Manager

Vienna, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Program Manager will be responsible for overall contract execution and will serve as SteerBridge's primary point of contact for the government customer. This individual will oversee contract ...

Program Manager

Silver Spring, MD · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Program Manager will oversee technical, operational, administrative, and contractual ... Monitor contract performance to ensure quality, schedule, cost, and customer satisfaction ...

Program Manager

Silver Spring, MD

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Program Manager will oversee technical, operational, administrative, and contractual ... Monitor contract performance to ensure quality, schedule, cost, and customer satisfaction ...

Program Manager

Sterling, VA · On-site

$92K - $172K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintain strong customer relationships, resolve concerns, and ensure customer satisfaction. * Program Execution & Contract Compliance * Manage all aspects of program execution including cost ...

Showing results 41-60

Customer Program Manager information

See Potomac, MD salary details

$9

$55

$88

How much do customer program manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer program manager in Potomac, MD is $55.93, according to ZipRecruiter salary data. Most workers in this role earn between $37.31 and $71.88 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Potomac, MD are hiring for Customer Program Manager jobs?

Cities near Potomac, MD with the most Customer Program Manager job openings:

Infographic showing various Customer Program Manager job openings in Potomac, MD as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $116,340 per year, or $55.9 per hour.

$157K - $236K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


KBR rating

8.3

Company rating: 8.3 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

142nd of 449 rated engineering


Job description

Title:

Program Manager

Belong. Connect. Grow. with KBR!

KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country's most critical role - protecting our national security.

Why Join Us?

  • Innovative Projects: KBR's work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
  • Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
  • Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.

The Program Manager is responsible for the overall management, execution, and growth of complex programs operating under an Indefinite Delivery, Indefinite Quantity (IDIQ) contract vehicle. This position serves as both theIDIQContract ManagerandTask Order Program Manager, providing leadership across multiple task orders while ensuring successful delivery of technical, schedule, cost, and contractual objectives. The Program Manager oversees program planning, staffing, risk management, subcontractor performance, and customer engagement activities to support mission success. The role is accountable for maintaining compliance with contractual requirements, quality standards, and organizational policies across all assigned efforts. Additionally, the Program Manager supports business development initiatives through proposal development, task order capture activities, and strategic growth planning.

This is a contingent position based upon contract award.

Roles and Responsibilities

  • Serve as theIndefinite Delivery, Indefinite Quantity (IDIQ) Contract Managerresponsible for overall contract administration, customer engagement, and contract performance.
  • Serve as theTask Order Program Managerfor assigned task orders, overseeing execution of technical, cost, schedule, staffing, and quality requirements.
  • Lead program execution activities and ensure successful delivery of all contractual requirements across multiple task orders.
  • Manage program budgets, forecasts, staffing plans, and resource allocations to meet program objectives.
  • Monitor and report program performance metrics, identifying and implementing corrective actions when necessary.
  • Direct risk, issue, and opportunity management activities to minimize program impacts and maximize performance outcomes.
  • Oversee subcontractor and supplier performance to ensure compliance with contractual requirements and delivery commitments.
  • Lead customer meetings, program management reviews, and contractual communications with government and industry stakeholders.
  • Support business growth through opportunity identification, task order pursuits, proposal development, and transition planning activities.
  • Ensure compliance with applicable contract requirements, organizational policies, and industry standards.
  • Apply Project/Program Management skills towards corporate requirements; support proposals

Work Environment:

  • Location: On-site - Chantilly, VA and Reston, VA
  • Travel Requirements: Minimal
  • Working Hours: Standard

Required Qualifications

  • Active TS/SCI with Polygraph
  • Project Management Professional (PMP) certification.
  • Bachelor's degree in Engineering, Business Administration, Program Management, Information Technology, or a related field.
  • Minimum of fifteen (15) years of experience managing programs, projects, contracts, or large-scale technical efforts.
  • Demonstrated experience managingTask Orders under an Indefinite Delivery, Indefinite Quantity (IDIQ) contract vehicle.
  • Demonstrated experience serving in a leadership role responsible for program cost, schedule, technical performance, and customer satisfaction.
  • Demonstrated experience writing, supporting, managing, or contributing to proposal development efforts, including task order proposals and competitive contract pursuits.

Preferred Qualifications

  • Master's degree in Engineering, Business Administration, Program Management, or a related discipline.
  • Experience managing multiple concurrent task orders and large, geographically dispersed teams supporting government, defense, aerospace, or intelligence customers.

Basic Compensation:

$157,600 - $236,300

This range is for the Virginia area only

The offered rate will be based on the selected candidate's work location, knowledge, skills, abilities and/or experience, clearance level, contract affordability and in consideration of internal parity.

Additional Compensation:

KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short term incentives, long term incentives, or discretionary payments for exceptional performance.

KBR Benefits

KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.

Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.


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About KBR

Sourced by ZipRecruiter

At KBR, we partner with government and industry clients to provide purposeful and comprehensive solutions with an emphasis on efficiency and safety. With a full portfolio of services, proprietary technologies and expertise, our employees are ready to handle projects and missions from planning and design to sustainability and maintenance. Whether at the bottom of the ocean or in outer space, our clients trust us to deliver the impossible on a daily basis.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1998